Website is user friendly and easy to navigate
Website is user friendly and easy to navigate. Flight options are good with useful info on connecting flights and stopover duration. Airfare prices are also very competitive.
About Cheaptickets.sg
Data updated- Website
- cheaptickets.sg
- Category
- Travel & Vacation
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 233 reviews
- Replies to negative
- 36% (134/368)
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About this business
CheapTickets.sg is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
Written by the business, not verified by us.Is Cheaptickets.sg legit?
Cheaptickets.sg (cheaptickets.sg) has a 3.0 out of 5 rating on OK.one, based on 949 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 36% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently mention that the booking process is exceptionally fast, simple, and very easy to navigate without any unnecessary clutter or complex steps. Travelers also deeply appreciate the affordable prices, noting that tickets are consistently cheaper and offer great value compared to other online booking platforms. However, some people mentioned notable difficulties when trying to manage, update, or change their travel bookings afterward through the online portal. A few reviewers specifically experienced frustrating issues such as unrecognised booking reference numbers at the airport or unexpectedly high service fees for altering flights.
Auto-generated from all reviews of this business. For reference only.What people say
User friendly interface
The flight information is not clear
The flight information is not clear, even if I ordered it, I don't know which airline and flight I took.
user friendly
Very bad experience
Very bad experience I can no way to contact your dide!!!! I did contact your side but your reply keep saying system issue cant reply. Keep asking anything can do for me
Great
Great, nothing more to complain about.
Zero service + fake phone numbers
Our flight got cancelled by the airline and cheaptickets.hk put us on a random flight (wrong date) and ignored all my emails. I tried calling them and all the numbers on their website are fake - the first phone number was Agoda. Completely screwed by them. Don’t use this website!!
The overall booking experience is OK, but the surcharge of credit card payment is not good
The overall booking experience is OK However, when I paid by credit card, I didn't aware that when I use Master card, it will have surchage !! Moreover, because the processing of payment was so fast, I could not stop the payment because I wanted to use other payment method !! Therefore, I suggested you should make annocement early in the payment process, alert the customers that they may pay surcharge when use the credit card. Thanks
Very Bad. Unable to contact by phone or Facebook messenger
The given contact numbers are invalid to use. I tried to contact via Facebook Messenger 2 days ago and no one answered until now. Cheaptickets.co.th is one of the agents I must avoid next time.
Fix this ASAP!
Why can't I receive my flight ticket receipt and other relevant information in English? For a ticket worth over $9000 Meanwhile, the process leading to the flight booking payment was in English. I reached out to your customer service and got a flat NO for asking for ticket details in English. Do better!
Value for $
Great so far and as long as flight happens I will be telling others how great you were.
My some findings…
I have found the lowers price of air ticket from HKG to MAN via your platform. However, here are some. Questions when I making the booking： 1. Why do we need to pay $150 when buying ticket from yr platform? Actually I haven’t encounter such booking charge when booking ticket. 2. Why do we need to pay service charge when we make the payment not by VISA? How come If I pay by Mastercard? 3. my friend tell me that a discount will be provided when buying them via designated link, when I did it and find that the price of my proposed ticket itinerary is different from your general website, is it a little to cheat to customer? 4. Moreover, will u all desire to provide a apps instead of webpage only which can provide more efficient and effective service for us? Thanks a lot!
Good overall
Good overall. Only downside is that I cannot see my fare class anywhere on the e-ticket or receipt.
It presents many available n affordable…
It presents many available n affordable cheap tickets options from which to choose from. Details are greatly helpful too. Booking is an easy process. Keep it up !
Simple and fast
The process was quite fast and straight forward. Ticket price is also cheap.
Input personal details
The booking process is efficient. There is problem when input personal details, choosing male is OK. However, choosing female will all give MRS in e-ticket. Where is Ms?
Found this place from the price…
Found this place from the price comparison website. This was the cheapest option, and was credible as well.
Just a few second and cant grip the…
Just a few second and cant grip the greatest price of my flight, therefore i can only buy another time slot. However, this website is more economic than other agent, i prefer to use this website instead of.
Easy to use
Easy to use, but not many choices to select for some airlines especially those which does not include luggage, meals, etc.
Overall easy to use
Overall easy to use. One area for improvement is to remove the ambiguity in the "first name" field - as this name goes on the ticket it must match the passport so it should be "first names".
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