Fast and efficient
Quick and fast.
About Cheaptickets.sg
Data updated- Website
- cheaptickets.sg
- Category
- Travel & Vacation
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 233 reviews
- Replies to negative
- 36% (134/368)
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About this business
CheapTickets.sg is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
Written by the business, not verified by us.Is Cheaptickets.sg legit?
Cheaptickets.sg (cheaptickets.sg) has a 3.0 out of 5 rating on OK.one, based on 949 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 36% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently mention that the booking process is exceptionally fast, simple, and very easy to navigate without any unnecessary clutter or complex steps. Travelers also deeply appreciate the affordable prices, noting that tickets are consistently cheaper and offer great value compared to other online booking platforms. However, some people mentioned notable difficulties when trying to manage, update, or change their travel bookings afterward through the online portal. A few reviewers specifically experienced frustrating issues such as unrecognised booking reference numbers at the airport or unexpectedly high service fees for altering flights.
Auto-generated from all reviews of this business. For reference only.What people say
Helps me find great value tickets.
CheapTickets helps me find literally cheap tickets with good time slots.
Good and immediate customer service…
Good and immediate customer service response
English version of e-tickets
If the e-tickets booked and confirmation can be shown in English, it would be better
Why Visa Card payment still occurs booking charge
I am satisfied with the tickets information on your web, it’s easy to use. However, when I bought the tickets, I found you charged me the booking charge HKD150 for each ticket, while your web says no booking charge will occur if Visa credit card is used. I used Citibank Visa card as I ever used to buy tickets from you as before, but this time the booking charge was not exempted. I wonder why and tried to contact you by phone, the number you provided seems not effective. I tried to contact you by email, but there’s no reply. I tried to use chat bot but all the answers are pre-set. It’s really a waste of time. I am disappointed.
Good
The webpage for ticket purchase is user friendly. Competitive price. Fast and smooth confirmation.
The ticket price is really cheaper than…
The ticket price is really cheaper than others. But since I have not taken the flight yet, not sure will everything be alright, so only give 4 star.
I need help form CS
I need help form CS, but no one replied my phone call , I called more than 10 times, it was bad
Website is easy to use
Website is easy to use . But while booking the tickets on the payment page i got a message that fare has been changed . This happen 2-3 times But finally i paid the original price and ticket was done . They add extra booking fee and card fees
Low price
Low price. Took a while for e-tickets to come in, but works. $11 credit card processing fee was disappointing.
Book tickets
Too many distracting options.
It's convenient
It's convenient, would be way better if it's less recommendations
No response to email query
i have wrote an email enquiring about my e-ticket on Feb 11, still no response to my email so far
Booking was complicated and changing…
Booking was complicated and changing return flight doesn't seem to work?!
Empty joy
I found a most cheapest air flight but when I would like to click inside the website, the website could not connect the China Eastern airline company. So I can’t buy the tickets at lowest price finally.
The flight ticket price is competitive…
The flight ticket price is competitive in the market. However, the extra charge for different payment method should be mentioned at the earliest purchase step instead of the final payment page.
Failed to contact your customer service…
Failed to contact your customer service representative through the contact no as provided after request to change the flight schedule. Only received the email that received my request but when I tried to accept the change but the way is not work, 3 days past and still cannot receive any email from your company. Don’t know the status and making me very frustrated. Pls help
latest infomation update
It is good that you have inform the schedule change immeditately
Instruction quite clear
So far so good seldom encountered…
So far so good seldom encountered severe problems Consumer friendly Prices are competitive
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