Citywatches (citywatches.co.nz) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 90% of negative reviews; 24 of them were added in the last 12 months. Last updated 2026-08-29.
I continue to have excellent watch purchasing experiences through City Watches. Great prices and fast delivery. 100% recommended.
Reply from Citywatches2022-08-10
Dear Phillip,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
From selecting and ordering my new watch service and the experience was faultless. Thanks look forward too shopping again
Reply from Citywatches2022-08-08
Dear Ken,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
Good pricing and the delivery was on time as well. Finally got my hands on the seiko SRPD series. The watch arrived in mint condition with all the documents.
Reply from Citywatches2022-08-05
Dear Gunjyot,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
Great service. Price was very good and communication amazing. Very please with product and speed of delivery.
Reply from Citywatches2022-08-05
Dear Richard,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
Was very pleased with Citywatches; their service was excellent when I was forced to return a watch that had a number deficiencies. Would like to think that I was just unlucky in being send this faulty watch. Unfortunately, my return post took three weeks, despite this Citywatches kept communicating with me throughout. The refund was executed very quickly and without question. They also allowed further discount on my next purchase which I have just received and am very pleased about.
Overall, great service.
Reply from Citywatches2022-08-04
Dear Dowie,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
Was looking for a Seiko Sports. Considered ordering from overseas but went with City Watches. Watch was the exact model I looked for and was a good price. It arrived promptly and in good condition.
Reply from Citywatches2022-08-02
Dear Chad,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
Dear Jigisha,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
Once again, they suprised me with how fast the delivery was done. Within 3.5 days I had the watch delivered from Singapore to Hamilton, NZ. Very good price, too. WIll definetel buy again.
Reply from Citywatches2022-07-14
Dear Fokianos,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
Perfect watch at a great price. Exactly as expected. Delivery was quick as well. Will definitely order in future.
Reply from Citywatches2022-07-11
Dear Farhan,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
Received the watch in just a few days with no issues.
Reply from Citywatches2022-07-06
Dear Mircea,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
First class sevice, and product quality, fast shipping. Also swift response on pre-purchase questions. I would heartily recommend Citywatches.
Andy, New Zealand. (June 2022)
Reply from Citywatches2022-07-06
Dear Andy,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
I am very pleased with my new Skagen watch, thank you.
Just a couple of points.
I did not realize the watch was not coming from Auckland and was surprised at length of time before delivery.
On Monday 27th June I received a message from DHL to say the parcel would be delivered by the end of working day, it wasn't.
The next day the same message arrived and the parcel did arrive in the morning.
So in the end a successful outcome.
Much appreciated..
Would recommend your services.
Reply from Citywatches2022-07-06
Dear Lyndsay,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
Watch in perfect condition as described. Arrived in less than 2 working days.
Reply from Citywatches2022-07-06
Dear Stefan,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
I love the watches. They were well packaged and arrived in a few days.
Reply from Citywatches2022-07-06
Dear Vaishak,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
I ordered a watch which was at a great price, but don’t usually order things like this online. The watch arrived really promptly and I’m really happy with it and the service City Watches provided. I look forward to many years of enjoying this lovely time piece
Reply from Citywatches2022-07-06
Dear Smith,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
I understood I was dealing with a nz company and the web site read that way but upon requesting an exchange due to the watch being too small I was told I must return at my expense to an overseas address which proved to be very expensive and not worth paying for return and redelivery of another item
Very good communication and very fast delivery. All good!
Reply from Citywatches2022-07-06
Dear Vincent,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
I have purchased 2 watches and have had a great experience. Highly recommend city watches.
Really happy with their service, delivery and easy website.
Thank you
Reply from Citywatches2022-06-17
Dear Brenda,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
Such a big range of watches, very good prices, and super fast order processing! Wonderful shopping experience :)
Reply from Citywatches2022-06-17
Dear Catlady,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
i wish all online deals were as professional as this deal,constant communication on progress,delivery well before time,packaging second to none,and to top it off a real quality product,top marks to co,and staff.regards and thanks EWA.
Reply from Citywatches2022-06-11
Dear Atkinson,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on [email protected]
Best Regards,
Sally
CreationWatches
HMNWatch
Bob's Watches
Total Watch Repair
Ironway
Carla Jewelry
MODSERACW
Cosmoshop NZ