Best Dropshipping supplier with Lazada, Shopee, Shopify, WooCommerce, eBay, Amazon
CJDropshipping (cjdropshipping.com) has a 3.2 out of 5 rating on OK.one, based on 628 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 31% give 1 star; The business has replied to 95% of negative reviews; 242 of them were added in the last 12 months. Last updated 2026-10-24.
worst company I ever work with very unprofessional service...they will only waste your time and money -Don't Come Any Near CJ !!!
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Very bad company for dropshipping. Consistently no stock. Several times looks like items are in stock to find stock can't be found. One order took 4 days to inform me can't get the item after payment. Bad for business. Lie about prices too. Always more expensive when you purchase. Cheaper alternatives out there. Also do not deliver in the time frame advertises. Won't use again!!
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Remi from CJ is extremely efficient and will help anyone with questions as they rise. I love working her she's sure a great help. Only reason why she's not getting 5 starts is because I believe there's always room for improvement 🙂
Carl my old agent. Did very little to help me. My agent who I thank god is not my agent anymore Carl / Dylan has not been doing anything to help me for the past month. I have had 5 different issues that he has been avoiding to help me on. He only messages me one time a day then i had to wait a whole day for another answer. I paid 30% for 15 bracelets to be prestocked YJ22121183444927600. I asked carl to prioritize processing my order that was occupying my 15 bracelets. So i can get my refund and carl decided to return all the bracelets i paid for back to the manufacturer, without me asking him to do so. Here is the order number SD1615627963435507712. His actions extending the time have to wait for the order to be processed, longer on purpose, instead of just helping me get the order processed like i asked him to do. He also told me he was going to refund me on SD1621447263752708096-2 for the sku CJSL165976701AZ because the item came in faulty and he hasn't done that either. carl needs to be held accountable for his actions, he has done nothing helpful for me ever since your new years holiday. He needs to be demoted so he can learn how to do his job with efficiency.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
Ken was very helpful in providing me with information that I needed for the items I was selling on my site. I asked him a million questions yet he remained to be very patient with me.
All of these reviews are fine if you are running a drop shipping store but did any of you stop to think about your customer satisfaction. The delivery times to customers is much more that 7-10 days. On average I have waited over 30 days for items to be delivered from CJ. Totally unacceptable. And the real difficulty is trying to get a hold of someone to find and ETA from them.
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
This is store that seems fine at first,but as you start to depend on them,you realise you've made the worst mistake possible. Their "5 Star Reviews" are forged and if you look around they are just compliments to the customer service,i can tell you first hand experience that after every conversation they pathetically beg you for a five star review about them. The shipping is really unreliable,it may say ETA 7-15 days however it takes alteast 2-3 months for just one item to arrive.This is after years of using cj and i am finally just tired of their lousy 3rd rate service. They tend to put the wrong descriptions on their listing to reel you in,and when you get the order,the buyer doesnt actually recieve the item they were promised,this tends to lead to stress,really bad reviews and CJ no matter how right the you are,Cj will actually never refund you. You make think that i am an amateur Dropshipper and that i am the one to blame,but no thats not the case,to sum it up,CJ are the last option you should go to when dropshipping,from my years of dropshipping-pick a supplier in your country EDIT-Was threatened to take down this review after it went live,really shows you what type of people they are
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
The order I placed on 02.02.2023 is still pending and there is no answer, no one to help. My 2nd order still shows as pending. I'm about to lose my customers while I've just gained them, can you please speed up the process?
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
My Agent Amy Huang was really sweet and has helped me for which I am really great full. I am really happy to have an agent this good.
Do not trust CJDropshipping. Use a trusted supplier that you've tested on Aliexpress or Alibaba because CJ will lie, deceive, purlong and every way they can to delay your items to your customers, delay your refunds, then lie about having items in their stock. Pure scamming garbage of a company. If you're reading this you probably figured that out. I really hope you used Paypal + American Express so you have every chance to chargeback and dispute any money you sank into this dogsh!t company. Screenshot your invoices and reciepts and file a dispute with paypal with each and every one and you will win. I very thankfully got all my money back, but I took a very large hit on reputation which I'm still fighting to get back. In the end Paypal sided with me and chargebacked every transaction I had with CJ. I've been in E-com for 11 years and could of easily given $3000 to $10,000 in revenue if they actually could be trusted to do ANYTHING but no. They're just scammers. CJ get f#cked.
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Great and fast response from my personal CJ dropshipping agent Paulo. Did a great search for products and found amazing shipping times and price for my product. Thank you Paulo. horrible he made me write this review and stopped helping after lol
ALL 5 stars review are fakes! incredible that Trustpilot allowing this! is not Trust is Fakepilot
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
The software is decent but their customer support and communication is absolutely abysmal. I am not sure if their agents even understand how to use the platform as they can't even answer the most basic of questions. The only reason I am still with them is because of the software. I am currently looking for a new provider as I am now doing really well and if issues arise and I can't get assistance then my business could suffer. Also, most of these reviews appear to be fake to inflate their rating. I am well-connected in the e-comm space and all of the people doing well share my opinion of this platform. Could be good if you are starting out but be careful.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
From all shops I have tryed is cj the best so far. For begginers like me its perfect to get familiar with dropshipping. Since I started I recieve a personal agent. His name is saturn. I can ask him everything and get a answer within minutes. The service is really great. Sometimes if I order a product for my costumer its proceeding too long and I get no informationen about it until I submit a ticket. So I lost some costumer because i have to refund their money because the product can not be delivered. Sometimes i wish i could know that the product can not be delivered befor the costumer order the product. This is why I give 4 stars.
The best experience I got is the company (CJ drop shipping)having a well established customer care service whereby you can associate directly with them even via WhatsApp. Thanks to Sveta and the whole company at large.
Okay so earlier I posted my original review it was a single star as I had been getting the run around for weeks and the same question kept getting asked in the ticket so finally after expressing my negative feelings Ceci reaches out very lovely and polite and after screenshots back and forth she educated me a bit and helped me resolve an issue checked on others too and resolved my complaint to 100% she gets 5 stars I still have 4 stars as CJ and Shopify need to educate all staff to provide world class service specially since we do business all over the world Thank you frenchiesglobe.com customers are definitely going to enjoy their products on time now. Ceci you are a rockstar hon.
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Last update on January 19th: “ Label created. Warehouse is processing this order. Please wait in patience.” 13 days processing?? Really? I cannot wait more in patience… I need to know when I will receive my order. CJPMG9110300129YQ UPDATE: Almost one month later I didn’t receive my items… they changed the tracking number… Huge disaster…
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
What I got from CJ is just too much stress and money loss, from total of 5 orders two was defective products and one is still processing for a month while it shows they have stock they don’t! Every day I get messages from my customers shouting for their orders one because he received a non working lamp after waiting for a month delivery and the other is shouting because he bought it as a gift for birthday while it is one month now only under process, do you think people will be waiting for all this time and be patient with all this errors? You tell me if you buy a simple product that should reach is two weeks and it takes one month then you receive a non working product! I opened dispute which is another struggle, I send a message they answer after a week with a useless message! Still they didn’t decide to resend the product which already took more than a month to reach and is defective. They only have polite professional customer service but they are not doing anything practical only talking good with no proper actions. You make me wish not to get any orders because it will be a new struggle to find stock and to start sending it while I wait it it will be again defective or not. From the 5 orders only one didn’t have an issue all the others had either extreme delay or defective product + delay. Very very stressful experience for me and really I am thinking of closing the store ot is not worth it. I am in the face of the customer who paid money every day I have to keep saying sorry and apologize for CJ problems.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
628 reviews matching
