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Shopping & Fashion

CLAE

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104 reviews

4.1104 reviews
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About CLAE

Data updated
Website
clae.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
104 reviews
Replies to negative
85% (17/20)
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About this business

CLAE – Timeless Footwear, For All Walks of Life.Founded in Los Angeles in 2001, CLAE is dedicated to crafting premium footwear that seamlessly blends timeless style with modern innovation. With a focus on quality, sustainability, and understated elegance, our sneakers are designed for those who seek versatility and sophistication in their everyday wardrobe.Each pair is thoughtfully made using premium materials, innovative construction, and eco-conscious processes—ensuring durability, comfort, and a reduced environmental footprint. From classic leather silhouettes to forward-thinking sustainable designs, CLAE redefines contemporary footwear with a commitment to minimalism and refined craftsmanship.Made to last. Designed for everyday life.

Written by the business, not verified by us.

Is CLAE legit?

CLAE (clae.com) has a 4.1 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 77% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 85% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional comfort and stylish design of the footwear, pointing out that the craftsmanship is top-notch and the materials feel wonderfully premium. Many buyers also emphasize that the delivery process is consistently fast, smooth, and completely trouble-free from start to finish. However, some people mentioned that certain pairs experienced unexpected wear issues, such as creasing, collapsing leather, or splitting seams after a short period of use. Others also noted occasional challenges regarding unexpected sizing discrepancies and difficulties with getting helpful responses from customer service teams.

Auto-generated from all reviews of this business. For reference only.

What people say

Best shoes - more colours pls!

Best shoes, so comfy, just wish they would offer more colour ways in women’s sizes in the Bradley

Reply from CLAE2026-08-10

We’re so happy to hear you’re enjoying the Bradley! Thank you for your feedback, we’ll keep it in mind as we develop our upcoming collections. CLAE Team

Shoes are as good as they should be, fantastic customer support experience.

My shoes were delayed and then found to be missing in shipping. Clae support was prompt and understanding. They re-shipped my order on 1 day priority. A great example of effective support. The shoes are great too and I look forward to my next order.

Reply from CLAE2026-08-10

We’re delighted we could help you Cole! Thank you for your kind words about our customer service and your CLAE shoes. We truly appreciate your support and look forward to your next order! CLAE Team

The shoes are still good and I am happy…

The shoes are still good and I am happy with them but the little colored piece at the back used to be in leather and it’s now in synthetic material which is really not as good! Please come back to leather!!

Reply from CLAE2026-07-24

Thank you for your feedback! We're glad to hear you're still enjoying your shoes. Regarding the heel tab, not all of our styles use synthetic materials. Many of our models are still crafted with full-grain leather throughout, including the heel tab. The materials vary depending on the specific style and its intended design. We really appreciate you sharing your preference for leather, and we'll be sure to pass your feedback along to our product team. Thank you for taking the time to let us know! CLAE Team

Excellent Design and comfortable

Excellent Design and comfortable. Two colours of shoelaces that we can choose for which outfit suits you best. The majority of the trade marks don't do this. They don't offer you a second shoelaces. Very quick with the delivery!

Reply from CLAE2026-07-21

Thank you for your wonderful review! We're so glad you're enjoying the design and comfort of your new pair. It's great to hear you appreciate the extra set of laces, we love giving you the flexibility to personalize your look. Enjoy wearing your CLAEs! CLAE Team

The shoes are very comfortable and fit…

The shoes are very comfortable and fit right. I like the nylon heels because that is a weak point in these types of shoes. I typically don’t like wearing shoes without socks but these are comfortable. That makes them 5 stars.

Reply from CLAE2026-07-21

Thank you for your thoughtful review! We're delighted to hear your new pair fits well and feels comfortable, even without socks. Enjoy wearing your CLAEs! CLAE Team

Two model arrive but they fit different and the worse - YOU the customer have to pay to send it back

I’ve ordered two type of design they say it’s the same size but I receive the two model. They are quite different on my feet then I have to send one back but very careful guys because if you send back anything that is not what they say on Internet, that is not your size you have to pay to send it back like it’s your fault. Crazy customer service unacceptable. Nice design, but not nice with customer at all.

Reply from CLAE2026-07-24

Thank you for taking the time to share your feedback. We're sorry to hear that one of the styles didn't fit as expected. Although our sizing is generally consistent, the fit can vary slightly from one silhouette to another due to their different constructions and lasts. We couldn't find any previous correspondence from you regarding this matter. Have you had a chance to contact our Customer Care team? If not, please feel free to reach out to us at [email protected]. We'd be happy to review your situation and see what solution we can offer. We look forward to hearing from you and hope we can help resolve this for you. CLAE Team

Clae Bradley Shoes

These are my second pair of Clae Bradley shoes. I bought again due to the quality of the and style of the shoes. I am slightly disappointed that the laces supplied with my latest purchase are far to big for the lace holes are are very difficult to tighten the shoe. My previous pair were supplied with two pairs of laces which are smaller and fit the lace holes much better.

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