Collars & Co.'s mission is to provide men and women with extremely high quality clothing that not only looks great, but feels amazing as well.Collars & Co. and the Dress Collar Polo™ was created because we hated wearing dress shirts under our sweaters and jackets everyday to work in NYC. It was always uncomfortable, hot, a pain to get on and then after wearing them, we would have to have our expensive dress shirts dry cleaned.
Written by the business, not verified by us.Collars & Co (collarsandco.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 16% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-11.
Reviewers had a great experience with this company. Shoppers frequently praise the exceptional quality of the shirts, lightweight fabrics, and seamless materials, noting how wonderfully comfortable and smart they look under various garments. Consumers also emphasize the outstanding customer service, frequently mentioning that support representatives truly go above and beyond and are extremely responsive whenever assistance is needed. However, some customers also noted challenges with sizing consistency across different fits, or occasionally receiving incorrect collar styles. A few reviewers experienced frustrating delays with order shipping or encountered unexpected difficulties getting specific support issues resolved to their complete satisfaction.
Auto-generated from all reviews of this business. For reference only.I have purchased several of these shirts for my husband and son. They both love them. Quality is great, and they look so much nicer than "normal" golf shirts. On my last order, I accidentally selected the wrong size, but didn't notice until after I had placed my order. I immediately sent an email and had a response within seconds. They got the order changed within minutes. Top notch all the way around!
Amazed to get a response. NOW to see if they offer long sleeve pull over dress shirts in as many types as they offer short sleeves. Pam Faerber
I ordered a white polo shirt with a normal collar two different times and I was sent on both occasions I spread collar. Very time-consuming I’m having to send back two shirts. It sounds like whoever is pulling the orders may needs to sit up straight and pay attention to what you’re doing. I know we all make mistakes but two times…. come on man.
The shirt is high quality and everything I expected! Love the fabric.
Good customer service when I had a question about my delivery.
Always love collars & Co. never disappoints.
The jacket is beautiful and well-constructed. Additionally, the customer service is second to none. I’m very satisfied with my purchase.
The shirts are great. The delivery was very fast. Great all around experience.
Great young man helping me (sorry, didn’t get his name). Wanted a shirt not in stock, he seamlessly ordered same and it arrived less than a week later in NY. Just great service and a great product.
I appreciated the support that Monique provided me. Unique circumstance, but my order never arrived and she worked with me to get it resolved. She was communicative, professional and supportive. Can't wait to wear my new shirts!
I had a checkout issue, I never got to enter my promo code or choose which credit card to use while checking out on a 3rd party site....Monique immediately refunded my money and cancelled the order, then I was able to finish checking out with great discounts and even found a cashmere sweater at 50% off ....after losing 50lbs its nice to order premium clothing again and Collars & Co. Has it goin on !
website very confusing. paid $125 for 2 shirts and instead a got 2 shorts that dont even fit. says NON RETURNABLE. Have bought better quality shorts fot alot less. Not worth the $.
Great selection and availability. I had two returns and they were handled quickly and easily.
When ordering, I made an error by marking the wrong size by mistake. I emailed them at 8 p m on a Sunday night, and they immediately responded and corrected my order. I am a repeat customer for this brand and the quality of the shirts and the design is top notch, and the customer service is definitely 5 stars. Thank you to Monique, and the rest of the crew.!
I have had wonderful experiences with this company & their products! The items I ordered were delivered very quickly & as for their customer service it is AWESOME & PROMPT!!! I had a question regarding an order I placed in April & couldn't remember the collar style I had ordered. After sending them an email, I received a response within 5 minutes, I was then able to complete my new order immediately. And the collars on the shirts are exactly as advertised, NICE & FIRM! Well worth the money, even though a few coupons or discounts would be appreciated, you can't go wrong ordering from this company!!! Will definitely order again!
Amazing quality and very responsive. I am shocked how many compliments I receive when wearing products from Collar &Co!
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