Comfortable, great fit and stylish
Great products
About Collars & Co
Data updated- Website
- collarsandco.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 0% (0/16)
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About this business
Collars & Co.'s mission is to provide men and women with extremely high quality clothing that not only looks great, but feels amazing as well.Collars & Co. and the Dress Collar Polo™ was created because we hated wearing dress shirts under our sweaters and jackets everyday to work in NYC. It was always uncomfortable, hot, a pain to get on and then after wearing them, we would have to have our expensive dress shirts dry cleaned.
Written by the business, not verified by us.Is Collars & Co legit?
Collars & Co (collarsandco.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 16% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers had a great experience with this company. Shoppers frequently praise the exceptional quality of the shirts, lightweight fabrics, and seamless materials, noting how wonderfully comfortable and smart they look under various garments. Consumers also emphasize the outstanding customer service, frequently mentioning that support representatives truly go above and beyond and are extremely responsive whenever assistance is needed. However, some customers also noted challenges with sizing consistency across different fits, or occasionally receiving incorrect collar styles. A few reviewers experienced frustrating delays with order shipping or encountered unexpected difficulties getting specific support issues resolved to their complete satisfaction.
Auto-generated from all reviews of this business. For reference only.What people say
When I first discovered Collars&Co
When I first discovered Collars&Co, I was unsure of it. I was fortunate to be able to visit brick and mortar on the upper west side of Manhattan. I tried on a few things, figured out my size and ordered it to my house. The things were first rate and did not break the bank. I went back to exchange something and replaced it with a linen jacket. Love it all. I’m decked out top to bottom.
I ordered shirts from this company
I ordered shirts from this company. They arrived and they were exactly as described. Good fit good material fair price.
Ashley is Great
Ashley was incredibly helpful and solved my problem when others could not. Will be revisiting this site for future business!
Great Customer Service & Nice Shirt!
I bought a shirt for my husband. I paid extra for express shipping, but my USPS tracking indicated it would not arrive in an express manner. I contacted customer service and communicated with Monique, who was excellent and who arranged for me to get a refund on the expedited shipping. When the shirt did arrive, we found it to be of very nice quality and it looks very sharp when paired with a summer sport coat.
Amazing customer service
Amazing customer service! Working with Charollte has been awesome. Like I have my own stylist.
I bought several shirts and I am a big…
I bought several shirts and I am a big fan of the product. Unfortunately one of the polos ripped after washing. I contacted them and they responded quickly and sent me a gift card to purchase a new shirt. I will continue to be a loyal customer.
Ashley was so kind professional and…
Ashley was so kind professional and helpful it was my first time ordering and I couldn’t be more impressed great customer service
Needed to make a return on a gift from…
Needed to make a return on a gift from collars and co the resolution team jumped on the issue and quickly resolved. Thanks so much. Great experience
Monique with Customer Support was…
Monique with Customer Support was extremely professional and helpful in handling an issue for me she definitely gets 5 stars! Robert L
Delayed shipment!
Although my shipment was delayed for a week, when I reached out to the customer service by email, someone responded quikly. Frankly, I thought it was a bot but soon realized that It was an actual representative. Thanks Monique!
Order lost, NO Service!
Paid for priority handling and shipping a week ago and my order has still not shipped! First (and last) order! Other than an apology and refund for the 'priority' processing, still no word on when my order will ship or if I can be refunded. Based on my experience I cannot recommend them!
Monique responded quickly and resolved…
Monique responded quickly and resolved the problem! Great service!
The quality of these shirts is…
The quality of these shirts is exceptional and when matched with the outstanding service I don't see how things can get much better. I wish I would have bought these months ago when I first learned of the company.
We love these shirts
We love these shirts. Did get a shirt with a defect but customer service was very quick and helpful to make it right!! Very satisfied!!
Skip these guys !
I received two shirts and a pair of comfy pants, the bill was over $300 so I was given free shipping. However I was also promised almost 75 dollars off my next bill to buy the two shirts and one pair of pants. Which I did. They never sent the money !They never sent me a credit ! They did the rope a dope on me. I like their shirts - I don't like the way they do business ! No soup for you !
Ashley, Customer Service Representative
Ashley, the customer service rep, responded to my request right away and handle the issue in a very professional manner. Excellent customer service and professionalism! I highly recommend Collar & Co to anyone looking for great quality at a very reasonable price and also wanting top notch customer service!
Collars & Co customer service
I have ordered from Collars & Co in the past and really like their products. This time one of the items I ordered was the wrong size and had a small hole in the front. I sent them an email, and they took care of the problem quickly, and with little effort on my part. I would recommend Collars & Co. They have good products.
Collars & Co ⭐⭐⭐⭐⭐
Collars & Co. has completely exceeded my expectations. I now own well over a dozen of their shirts and polos, and every one of them has delivered the same outstanding quality, comfort, and style. The collars keep their shape, the fabrics feel premium, and the fit is consistently sharp whether I'm dressing for business, a night out, or a casual gathering. It's rare to find a brand that maintains such a high standard across so many different products. What truly separates Collars & Co. is the overall customer experience. Their customer service team is responsive, professional, and genuinely committed to customer satisfaction. From ordering to delivery, everything feels first-class. The entire brand delivers a premium, celebrity-level experience without the inflated designer price tag. After purchasing more than a dozen of their products, I can confidently say they've earned a loyal customer for life.
My order seemed to be misplaced
My order seemed to be misplaced; the delivery contractor (USPS) advised they had never received the shipment I contacted Collars & Co. worked with Monique, she was able to track it down, found the problem, and fixed it! Received the order. . .
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