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Shopping & Fashion

Collars & Co

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101 reviews

4.3101 reviews
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About Collars & Co

Data updated
Website
collarsandco.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
0% (0/16)
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About this business

Collars & Co.'s mission is to provide men and women with extremely high quality clothing that not only looks great, but feels amazing as well.Collars & Co. and the Dress Collar Polo™ was created because we hated wearing dress shirts under our sweaters and jackets everyday to work in NYC. It was always uncomfortable, hot, a pain to get on and then after wearing them, we would have to have our expensive dress shirts dry cleaned.

Written by the business, not verified by us.

Is Collars & Co legit?

Collars & Co (collarsandco.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 16% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Shoppers frequently praise the exceptional quality of the shirts, lightweight fabrics, and seamless materials, noting how wonderfully comfortable and smart they look under various garments. Consumers also emphasize the outstanding customer service, frequently mentioning that support representatives truly go above and beyond and are extremely responsive whenever assistance is needed. However, some customers also noted challenges with sizing consistency across different fits, or occasionally receiving incorrect collar styles. A few reviewers experienced frustrating delays with order shipping or encountered unexpected difficulties getting specific support issues resolved to their complete satisfaction.

Auto-generated from all reviews of this business. For reference only.

What people say

Great support and customer service

Great support and customer service. My order included a free quarter zip sweater because my purchased qualified for a free gift. The sweater order was separate from the main order and I had not received it weeks after receiving the main order. I contacted support. Things moved quickly after that. The sweater was on back order. Monique was very responsive and offered to let me select another item or wait for the sweater. I elected to get another item and the order was placed immediately. After Monique got involved it resolved in one day. Great customer service from Monique and C&C.

I have purchased numerous shirts for my…

I have purchased numerous shirts for my husband and was thrilled with all of them but sadly the last batch I ordered for Father’s Day were made in China, the quality of the fabric was inferior and the shirts were sewn incorrectly around the shoulders. I’m so bummed because I loved the color of both. I have photos of the obvious imperfections of the last batch that I think would be helpful. I hope it was just the last two orders and not all Collars shirts. Please let me know either way so I will know whether or not to order more. Please let me know where I can send a photo of the imperfections.

Very disappointed in the quality of…

Very disappointed in the quality of their products - especially for the price they charge. I bought a black short sleeve polo and it fits like a Frankenstein shirt. The tailoring is bad and the fit of the sleeves is disjointed. I would not buy from them again.

Great customer service / Quick response time

We placed 2 separate orders yesterday as congratulatory gifts for our sons who both started new jobs. They are so excited to get their new shirts. I made a mistake on one of the orders and reached out to customer service about it. I had interactions with Charlotte and Monique - they were both very helpful and went above and beyond to correct my mistake!

Like no other polo shirt …

I’ve bought polo shirts from just about every brand, and nothing even comes close to these. The fit is perfect—tailored around the arms and chest without feeling tight. They’re incredibly lightweight and comfortable, yet still polished enough to wear under a suit or sport coat. These have quickly become my go-to polos. I already own seven of them, and I can’t wait for more colors to be released!

I've been waiting on customer support…

I've been waiting on customer support to respond to my question about an issue i have with a recent purchase. I sent 3 emails with no follow ups and a chat bot request that never responded. This is terrible service from an online brand. I've purchased in the past and this is giving me great pause to purchase again if I don;t feel there is basic and proper support.

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