Community Tax is the nation's premier full service tax company staffed with Attorneys, CPA's, IRS Enrolled Agents, and Licensed Tax Preparers in order to meet all customer needs. CTAX specializes in IRS Defense, Tax Preparation, and Accounting & Payroll solutions for individuals and businesses. CTAX distinguishes itself from the competition with a commitment to superior customer service and results.
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Is Community Tax legit?
Community Tax (communitytax.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; 94 of them were added in the last 12 months. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and tax practitioners for being extremely professional, knowledgeable, and consistently helpful when dealing with complicated tax issues. People deeply appreciate the dedicated guidance, reassuring communication, and constant support received throughout the entire process, which brings genuine peace of mind during stressful financial situations.
Some reviewers were not happy with the communication, noting significant difficulties in reaching representatives, getting timely responses, and obtaining proper follow-ups. A few consumers also mentioned unresolved problems, poor performance, and disappointment regarding the final outcomes or services rendered.
Auto-generated from all reviews of this business. For reference only.
I have had a great experience with my team Shirlene Lopez, and tax practitioner Giancarlo Martinez Chavez. they did an exemplary job with my file very happy with them and community as a whole I will recommend using them with your tax needs
Reply from Community Tax2026-07-07
Dear Joanne,
We are very thankful for your positive review and for sharing your experience with our team. It’s always rewarding to hear that our efforts have made a meaningful difference.
Your satisfaction and trust are at the heart of what we do, and your feedback inspires us to continue providing outstanding service to every client we serve.
Thank you for choosing Community Tax and for giving us the opportunity to help.
Best regards,
The Community Tax Team
My 11-Year IRS Battle Is Finally Over Thanks to Community Tax
For more than 11 years, I lived with the constant fear and emotional weight of an IRS tax debt that had grown to more than $167,000. There wasn't a single day that I wasn't worried about what might happen next. The stress affected my sleep, my finances, my business, and my peace of mind.
During those years, I spent thousands of dollars hiring other tax resolution companies that promised they could help. Unfortunately, none of them were able to resolve my case. Every disappointment left me feeling more discouraged and hopeless.
Then I found Community Tax.
From my very first conversation, I knew this experience was different. Carlita August (Case Advocate), Teri Pepitone Wilson (Lead Case Advocate), and Aida S. Nunez Estevez, Esq. (Tax Practitioner) treated me like a person—not just another client or case number. They listened without judgment, explained everything in a way I could understand, and gave me hope when I had almost none left.
Their professionalism, compassion, patience, and deep knowledge of IRS tax law were evident throughout the entire process. They kept me informed every step of the way and never made promises they couldn't keep. Instead, they worked tirelessly on my behalf.
Today, after carrying this burden for more than a decade, my IRS tax case has finally been resolved. It is difficult to describe the feeling of finally being free after living under such an enormous financial and emotional burden for so many years.
Community Tax didn't just resolve my tax debt—they gave me my life back.
I will forever be grateful to Carlita, Teri, Aida, and the entire Community Tax team. If you feel like you've run out of options, don't give up. They changed my future, and I wholeheartedly recommend them.
Reply from Community Tax2026-07-03
Dear Dee,
Thank you so much for your thoughtful review. We truly appreciate you taking the time to share your experience with our team. It means a great deal to us to know that our tax services met your expectations and provided you with a positive experience.
Your trust and satisfaction are incredibly important to us, and your feedback motivates our team to continue delivering the highest level of service possible.
We’re grateful for the opportunity to assist you.
Best regards,
The Community Tax Team
Teri Pepitone has been an incredible in assisting me with tax issues as well as providing excellent guidance, resources, and information on how to better handle my taxes throughout the year. She's truly been there for me.
Reply from Community Tax2026-06-26
Dear Julie,
Thank you so much for your thoughtful review. We truly appreciate you taking the time to share your experience with our team. It means a great deal to us to know that our tax services met your expectations and provided you with a positive experience.
Your trust and satisfaction are incredibly important to us, and your feedback motivates our team to continue delivering the highest level of service possible.
We’re grateful for the opportunity to assist you.
Best regards,
The Community Tax Team
The staff at Community Tax assistance has helped me resolve my IRS debt over the past eight years. I wish I could remember the names of all those who kept me updated and informed each year while this was being managed, but suffice it to say, they were professional, courteous and helpful each step of the process. I want to thank Brisa personally for today’s phone call letting me know the final status with the IRS, and bringing me a great sigh of relief. Thank you all!
Reply from Community Tax2026-06-26
Dear William,
We sincerely appreciate your generous feedback. Hearing that you had a positive experience with our tax services truly makes our team proud.
Our clients’ confidence in us is something we never take for granted, and your kind words encourage us to keep striving for excellence in everything we do.
Thank you for trusting us and allowing us to support you.
Best regards,
The Community Tax Team
Great job getting my case resolved. I'm very impressed with the work the group did.👍👍👍👍
Reply from Community Tax2026-06-22
Dear Frederick,
We sincerely appreciate your generous feedback. Hearing that you had a positive experience with our tax services truly makes our team proud.
Our clients’ confidence in us is something we never take for granted, and your kind words encourage us to keep striving for excellence in everything we do.
Thank you for trusting us and allowing us to support you.
Best regards,
The Community Tax Team
Exelent attention, they doing a very good work. Thanks Shirlene Lopez & Elisabel Medina for help me with my process.
Reply from Community Tax2026-06-22
Dear Daniel,
We are very thankful for your positive review and for sharing your experience with our team. It’s always rewarding to hear that our efforts have made a meaningful difference.
Your satisfaction and trust are at the heart of what we do, and your feedback inspires us to continue providing outstanding service to every client we serve.
Thank you for choosing Community Tax and for giving us the opportunity to help.
Best regards,
The Community Tax Team
This company is great! A customer service it's above and beyond they stay in touch with theirs clients all the time I never see anything like i like to say thank you to Carlita she is the best thank you so much!
Reply from Community Tax2026-06-08
Dear Carlos,
We are extremely grateful for your kind words in your review. We are very happy to hear that you had such a positive experience with our tax services. Your satisfaction and trust are of great importance to us, and your feedback is greatly appreciated by our team, as it encourages us to continue delivering top-notch services.
Thank you for giving us the opportunity to help.
Best regards,
The Community Tax Team
I felt hopeless. I owed over 30,000 to IRS. I called Community Tax. My representative was Nelina Nayuso and Khoa. Nelina was so professional. She kept me updated with everything that was going on while they fought for me. After a few weeks we came to a conclusion that works for me to handle IRS debt. I can breath again because of community tax. They are professional and fast and help solve your issues. I would recommend them if you have tax issues. You won't be sorry. I'm not a robot writing a message to make Community Tax look good. I'm a real person that had a real problem and they helped fix it.
Reply from Community Tax2026-06-02
Dear Martin,
We sincerely appreciate your generous feedback. Hearing that you had a positive experience with our tax services truly makes our team proud.
Our clients’ confidence in us is something we never take for granted, and your kind words encourage us to keep striving for excellence in everything we do.
Thank you for trusting us and allowing us to support you.
Best regards,
The Community Tax Team
I am writing this review to express my profound gratitude for the exceptional support and expert intervention I received from the Community Tax team during an incredibly challenging period.
My situation had become dire; facing the immense stress of a paycheck garnishment and the complete freeze of my bank accounts through levies had left me feeling utterly overwhelmed and on the verge of giving up hope. It was in this state of distress that I heard a Community Tax commercial. Frankly, I made the call with considerable reluctance and skepticism, anticipating either no real assistance or, at best, a series of unfulfilled assurances.
To my complete surprise and immense relief, the results began to materialize with astonishing speed. Within an incredible two weeks, I witnessed tangible progress that began to reverse my critical financial predicament. The dedicated professionals assigned to my case didn't just handle my issues; they vigorously championed my cause with the IRS, demonstrating a level of proactive advocacy that exceeded all my expectations.
I must specifically acknowledge Audrey Rizzo, Lam, and Logan for their outstanding commitment. Their unwavering attentiveness, empathetic guidance, and consistent support were a lifeline throughout what felt like an insurmountable ordeal. Crucially, I never felt like just another client or a mere transaction; they kept me fully informed and empowered at every step, ensuring I was never left in the dark.
Their professionalism and relentless pursuit of a favorable outcome have not only resolved a deeply distressing financial crisis but have also restored my peace of mind. I am incredibly grateful for their expertise and the genuine care they demonstrated.
Reply from Community Tax2026-05-29
Dear Patricia,
Thank you so much for your thoughtful review. We truly appreciate you taking the time to share your experience with our team. It means a great deal to us to know that our tax services met your expectations and provided you with a positive experience.
Your trust and satisfaction are incredibly important to us, and your feedback motivates our team to continue delivering the highest level of service possible.
We’re grateful for the opportunity to assist you.
Best regards,
The Community Tax Team
WOW! Excellent response to my questions today! Prompt return call and great information! Process has taken a lot longer than I expected, but now I understand why! Thank you for your help today!
Reply from Community Tax2026-06-01
Hello Heather,
We are grateful for your kind words. It makes our team extremely happy to hear that we were able to do right by you. More than anything, your satisfaction and trust are our biggest priorities, and your feedback is very valuable to our team.
Thank you for giving us the chance to help.
Best regards,
The Community Tax Team
Oriana Montero—an excellent person—helped me with my questions with kindness, patience, and an excellent explanation. Thank you.
Reply from Community Tax2026-05-29
Hello Dolores,
We are grateful for your kind words. It makes our team extremely happy to hear that we were able to deliver such a positive experience. More than anything, your satisfaction and trust are our biggest priorities, and your feedback is very valuable to our team.
Thank you for giving us the chance to help.
Best regards,
The Community Tax Team
Hands down! The staff is very punctual and professional!!! I’ve been a customer for quite sometime and I’m very happy with their services I trust them and appreciate them!
Reply from Community Tax2026-05-28
Dear LaShanda,
We are extremely grateful for your kind words in your review. We are very happy to hear that you had such a positive experience with our tax services. Your satisfaction and trust are of great importance to us, and your feedback is greatly appreciated by our team, as it encourages us to continue delivering top-notch services.
Thank you for giving us the opportunity to help.
Best regards,
The Community Tax Team
It was my good fortune that Diego picked up my call. Not only did he have command of the details of my case, but his comportment was that of a seasoned professional. Moreover, his efforts to serve and patience to listen to my concerns were genuine; I could sense his empathy, his authenticity in resolving my issue. This young fellow is a keeper. Don’t let him get away. Top-shelf professionals are rare gems not easily replaced. Good day to all there.
Reply from Community Tax2026-05-22
Dear Paul,
We sincerely appreciate your generous feedback. Hearing that you had a positive experience with our tax services truly makes our team proud.
Our clients’ confidence in us is something we never take for granted, and your kind words encourage us to keep striving for excellence in everything we do.
Thank you for trusting us and allowing us to support you.
Best regards,
The Community Tax Team
Teri Pepitone has been helping me with my case. The whole team and everyone who has helped me has been wonderful. Any questions I have they immediately schedule a time to address them. My tax situation went from keeping me up at night and being fearful of losing everything I've worked hard for, to being a manageable thing that we are working together to improve. The team and Teri at Community Tax has created a buffer between myself and my taxes and helped me understand a lot of things pertaining to my tax situation, and have also helped me become more versed and disciplined with my financial records.
Reply from Community Tax2026-05-06
Dear Brianna,
We are very thankful for your positive review and for sharing your experience with our team. It’s always rewarding to hear that our efforts have made a meaningful difference.
Your satisfaction and trust are at the heart of what we do, and your feedback inspires us to continue providing outstanding service to every client we serve.
Thank you for choosing Community Tax and for giving us the opportunity to help.
Best regards,
The Community Tax Team
I want to congratulate Edgar Brenton and Community Tax for their outstanding work in tax preparation. Their professionalism, expertise, and attention to detail made the entire process smooth, clear, and stress-free.
They demonstrate a high level of commitment and accuracy every step of the way, providing confidence and top-quality results. Without a doubt, an exceptional service that deserves 5 stars. Highly recommended!
Reply from Community Tax2026-04-22
Hello Angel,
We are grateful for your kind words. It makes our team extremely happy to hear that we were able to deliver such a positive experience. More than anything, your satisfaction and trust are our biggest priorities, and your feedback is very valuable to our team.
Thank you for giving us the chance to help.
Best regards,
The Community Tax Team
Always kind and efficient,thank you. Vanessa Rivera
Reply from Community Tax2026-04-20
Dear Felipe,
We sincerely appreciate your generous feedback. Hearing that you had a positive experience with our tax services truly makes our team proud.
Our clients’ confidence in us is something we never take for granted, and your kind words encourage us to keep striving for excellence in everything we do.
Thank you for trusting us and allowing us to support you.
Best regards,
The Community Tax Team
Community Taxes! has given me a relief on the due date for taxes and has taken care of my husbands and mine including my son first time Texas thank you for calling me back and following up on my concerns Samantha you have done such a great job. I appreciate your help.
Reply from Community Tax2026-04-14
Hello Maria,
We are grateful for your kind words. It makes our team extremely happy to hear that we were able to deliver such a positive experience. More than anything, your satisfaction and trust are our biggest priorities, and your feedback is very valuable to our team.
Thank you for giving us the chance to help.
Best regards,
The Community Tax Team
Community tax is a serious and professional company and its work.
We always feel very calm and security of all her staff very professional and I want to recommend you especially Adriana Carrola who was the one who gave us peace and hardest moments of our case .
Thank you Adriana Carrola who.
Reply from Community Tax2026-04-15
Dear Jose,
We are extremely grateful for your kind words in your review. We are very happy to hear that you had such a positive experience with our tax services. Your satisfaction and trust are of great importance to us, and your feedback is greatly appreciated by our team, as it encourages us to continue delivering top-notch services.
Thank you for giving us the opportunity to help.
Best regards,
The Community Tax Team
Community Tax Service helps us to take the right decision to comply with our obligations.
The entire community tax service team is always available to answer questions that are not within our reach.
I must mention Miss Adriana Carrola, who has always been aware of our case for several consecutive years. it is worth highlighting her character, commitment and responsibility with her work; she always has a very nice attitude and professionalism.
Reply from Community Tax2026-04-15
Hello Maria,
We are grateful for your kind words. It makes our team extremely happy to hear that we were able to deliver such a positive experience. More than anything, your satisfaction and trust are our biggest priorities, and your feedback is very valuable to our team.
Thank you for giving us the chance to help.
Best regards,
The Community Tax Team
Dear Tomas,
We are very thankful for your positive review and for sharing your experience with our team. It’s always rewarding to hear that our efforts have made a meaningful difference.
Your satisfaction and trust are at the heart of what we do, and your feedback inspires us to continue providing outstanding service to every client we serve.
Thank you for choosing Community Tax and for giving us the opportunity to help.
Best regards,
The Community Tax Team
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