Competitive Prices
Always competitively priced and easy to use website.
About CruiseDirect
Data updated- Website
- cruisedirect.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 206 reviews
- Replies to negative
- 33% (1/3)
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About this business
Established in 2001, CruiseDirect is your go-to online platform for unbeatable cruise deals. We specialize in connecting you with the ideal cruise packages, making your dream vacation more affordable than ever. Our dedicated cruise finder and booking website empower you to explore a wide range of travel options and discover the perfect cruise tailored to your preferences.With our state-of-the-art booking engine, reserving your dream cruise is seamless and hassle-free. We are driven by our unwavering passion for cruise ship travel, which makes us the preferred choice for all your booking needs. Embark on an extraordinary journey today and experience the thrill of cruising the world with CruiseDirect. Why Book With Us?BOOK NOW, PAY LATER WITH Flex Pay!Spread the cost of your cruise over low monthly payments.BEST PRICE GUARANTEED!If you find a lower price online, we'll match itFREE HOLDSLock in a great price, figure out your plans, and pay later.MAKE THE WORLD GREENER!CruiseDirect and One Tree Planted have partnered to plant a tree for every cruise booking that sails with us. SEARCH
Written by the business, not verified by us.Is CruiseDirect legit?
CruiseDirect (cruisedirect.com) has a 4.9 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 33% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently share that the support team goes above and beyond, offering personalized assistance and expert advice to ensure every single question is fully and happily answered. People consistently praise the dedicated agents for their remarkable patience and professionalism, making customer interactions extremely pleasant and productive from start to finish. Consumers find the online reservation platform exceptionally straightforward and reliable, noting that browsing available options and securing cabin choices is completely hassle-free. However, some people mentioned encountering website glitches or experiencing minor frustrating delays when attempting to finalize their travel arrangements.
Auto-generated from all reviews of this business. For reference only.What people say
Janrey helped me with my reservartion…
Janrey helped me with my reservartion payment. He was quick and kind.
RYAN SOLVERA
Great services i received from Mr. RYAN SOLVERA . Thanks a lot !
John was very helpful
a big shout out to Shiela Ong for her…
a big shout out to Shiela Ong for her excellent customer service! Even though she wasn't my assigned agent, she took the time to help me get a post-cruise gift card I was eligeble for. Thank you for your assistance and going the extra mile! Soo
Simple Simple
Easy to Book
It was easy to book my cruise
On Norwegian Laptop Have to Have a Ticket
I found out after the fact that Norwegian Cruise Lines will charge $280 per laptop for enhanced internet for a 7 day cruise. The cruisedirect website does not give enough information about the horrific cost per devise of unlimited internet.
They worked to make it right.
So easy!
So easy!! Best price I found.
I had an AWESOME person help me through…
I had an AWESOME person help me through everything. This is my first time booking a cruise. Thank you for your patience and help.
great price, easy booking
This was an easy booking and great discounts!
John Feliciano’s outstanding service
I am not sure if I submitted my previous evaluation correctly or not. This is why I am making my review again. John Feliciano was extremely helpful and did an outstanding job. Because of his impressive service, I will strongly recommend to my friends to use Cruise Direct if they are planning to have a cruise vacation.
The customer service is great
The customer service is great, easy to reach and fast, Ivy, you are the best, thanks very much for your help.
My wife was 4th time cruiser.
My wife was so pleasure to get the cruise and enjoy.
It's very easy to find and make…
It's very easy to find and make reservations.
Very clear and easy instruction over…
Very clear and easy instruction over all. Easy to find cruise tours with clear process for reservation.
A reliable and convenient reservation…
A reliable and convenient reservation system, proven by time. Fatima's comprehensive and friendly assistance. All issues are resolved promptly.
John was very helpful
John was very helpful, patient and found the lowest price for the cruise. Cruise Direct is definitely the best website to get the best deal based on my experience with John.
RAFAEL was very kind and quick and…
RAFAEL was very kind and quick and solved my issue. Thank you!
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