Kept going back to site and was having…
Kept going back to site and was having to look at cabin options with being able to hold page .
About CruiseDirect
Data updated- Website
- cruisedirect.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 206 reviews
- Replies to negative
- 33% (1/3)
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About this business
Established in 2001, CruiseDirect is your go-to online platform for unbeatable cruise deals. We specialize in connecting you with the ideal cruise packages, making your dream vacation more affordable than ever. Our dedicated cruise finder and booking website empower you to explore a wide range of travel options and discover the perfect cruise tailored to your preferences.With our state-of-the-art booking engine, reserving your dream cruise is seamless and hassle-free. We are driven by our unwavering passion for cruise ship travel, which makes us the preferred choice for all your booking needs. Embark on an extraordinary journey today and experience the thrill of cruising the world with CruiseDirect. Why Book With Us?BOOK NOW, PAY LATER WITH Flex Pay!Spread the cost of your cruise over low monthly payments.BEST PRICE GUARANTEED!If you find a lower price online, we'll match itFREE HOLDSLock in a great price, figure out your plans, and pay later.MAKE THE WORLD GREENER!CruiseDirect and One Tree Planted have partnered to plant a tree for every cruise booking that sails with us. SEARCH
Written by the business, not verified by us.Is CruiseDirect legit?
CruiseDirect (cruisedirect.com) has a 4.9 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 33% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently share that the support team goes above and beyond, offering personalized assistance and expert advice to ensure every single question is fully and happily answered. People consistently praise the dedicated agents for their remarkable patience and professionalism, making customer interactions extremely pleasant and productive from start to finish. Consumers find the online reservation platform exceptionally straightforward and reliable, noting that browsing available options and securing cabin choices is completely hassle-free. However, some people mentioned encountering website glitches or experiencing minor frustrating delays when attempting to finalize their travel arrangements.
Auto-generated from all reviews of this business. For reference only.What people say
easy to buy the ticket
Cruise Direct Fantastic, Norwegian CL are amateur s
Both folks from cruise direct were awesome to work with Rafael and John. Norwegian was hopeless what a crock, after being on hold for over two hours I called Cruise Direct back. John got NCl on the phone and they could do nothing to help or more like it were not willing to help
Got it
Got it! Booked a trip quickly.
Easy to book cruises and also gives you…
Easy to book cruises and also gives you great discounts, totally recommended.
Perfect website to book a cruise
Perfect website to book a cruise, and great support! Thank Ryan!
Kudos to John F for his help with cabin switch
John was very helpful to get our cabins changed day after booking and working to process that without any change fees, appreciate the good customer service. Thanks.
Josh was great
Josh was great. Super easy to understand and knows what is important. Definitely a seamless way to book a cruise for the best value!
The customer service is brilliant
The customer service is brilliant. I’ve been in touch several times with the agent John, who was quick and very efficient. I’d like to thank him for the help he’s given us.
Easy too book
Easy too book, good price
Danielle helped us book our honeymoon…
Danielle helped us book our honeymoon cruise with Disney and to say she was incredible is an UNDERSTATEMENT. She went above and BEYOND for what we needed. She was able to get us a room we were requesting that was almost nearly impossible to obtain, but she was able to get the job done and get us in our requested room! She was so patient and knowledgeable! Out of my many years working with travel agencies, she has stood out the most. Cruisedirect will ALWAYS have me as a customer due to her incredible service. Thank you Danielle!!
net contact gehad met John via chat
net contact gehad met John via chat. Super vlot en snel. Perfect gehandeld. Thanks John
Simple
Simple, user friendly.
CruiseDirect strives carefully to do well by customers
CruiseDirect strives carefully to provide solid and transparent service. Now on a second itinerary. Worked with Josh, very knoweldgeable, amiable, and helpful.
joshua was amazing...
Smooth sailing
Smooth sailing as far as the booking was concerned
I found cabins at a great price!
Everything allright .
Easy booking and great price
Verry pro
Berry pro, like always.
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