I worked with Alejandro on a few…
I worked with Alejandro on a few questions I had about my order and he was so incredibly helpful… and prompt. I’m a long time Cuts customer and today makes me a forever one.
About Cutsclothing
Data updated- Website
- cutsclothing.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 87 reviews
- Replies to negative
- 23% (5/22)
Do you own Cutsclothing? Claim this profile for free and start replying to reviews.
About this business
We started Cuts with one goal: to create a shirt with the comfort of athleisure but also the professional quality and style designed for the workday.
Written by the business, not verified by us.Is Cutsclothing legit?
Cutsclothing (cutsclothing.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 76% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 23% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers consistently praise the support team for being exceptionally helpful, attentive, and quick to resolve any order issues that arise. Consumers also love the stylish look, comfortable fit, and long-lasting quality of the clothing items available. Though some reviewers noted occasional issues with sizing inconsistencies across recent orders and unexpected changes in fabric quality over time. A few other people also felt that customer service and return processes were occasionally slow, frustrating, or unhelpful when handling delivery mistakes. Reviewers mentioned that getting a proper response or resolution during these specific return difficulties proved very challenging.
Auto-generated from all reviews of this business. For reference only.What people say
Cuts is a great company
Cuts is a great company. I've been purchasing from them for years even though I'm in Canada and it's a bit more expensive. Their quality is top notch. I still have the shirts that I've purchased from day 1 in my closet. If you're looking for a clean t-shirt or henleys without excessive branding, these are a great choice. The support is also very good and helpful. I had a problem with my credits. I couldn't make a purchase for about two weeks so that needs to be looked at. Support was very patient though and helped me with a work around. Thanks
DO NOT BUY FROM CUTS
DO NOT BUY FROM CUTS! Negative stars for customer service. To make the customer service experience matter even worse the QUALITY is awful for what they charge
Great customer service
Great customer service! I love everything Cuts offers. I have shirts and pants in every color!
Love Cuts Clothing
I've been a loyal part of the Cuts clothing family for several years. I love the fit of their clothing and really appreciate their personal correspondence whenever I need further assistance. The clothes look great and fit great. I would highly recommend!
We had a problem with our order
We had a problem with our order, but they resolved it immediately and with excellent results. Their customer service is very good.
Received the wrong item and wrong replacement
My boyfriend and I have been wearing Cuts for years but I few months ago I ordered a mystery box of tee shirts and ran into so many issues. The first issue was I received a pair of shorts. I wouldn't have minded since it was a mystery box even thought it was supposed to be all shirts, but the size was way too large for my boyfriend to wear. I emailed the company and with a lot of back and forth sending pictures, them claiming it was supposed to be there and then not, they finally agreed to replace the shirt. They asked me what i preferred and i asked for a long sleeve of any color but maybe blue because i received a black tee, green tee and grey long sleeve. When i received my new shirt in the mail, it was the exact same as the black tee I had already received in the initial package. I emailed again asking for something different and the support was so unhelpful. I had to send pictures of both tee shirts, then i had to send them together, then I had to send all of them and it was just such a hassle. In the end, they never responded to my last email and never replaced the second black tee. UPDATED: After posting my review i received an email from Ivan who was extremely helpful. They sent me a new shirt and a discount code for my troubles which was so nice of him. I really do love the quality of these clothes and will remain a customer. Thanks Ivan!
Ivan.O was great
Ivan.O was great. He responded quickly to every email and was on top of it within a few days. CUTz definitely earned brownie points from me.!! Keep it up Ivan
Customer service is responsive
Customer service is responsive, always looking to provide solutions. Have always updated me on issues that needed to be resolved
Long Distance Customer
I live in Canada and placed multiple orders with Cuts recently. When I received my orders, it seemed like changes had been made to sizing of certain shirts. And I was quite frustrated. But Heidi provided excellent customer service and we reached a resolution that I was super happy with. I’ll continue to be a Cuts customer for a long time! Thanks again, Heidi!
Excellent customer service
Excellent customer service, quick to reply and solution oriented. Thank you to the Cuts team
Customer Service is rated A
There was an error with my reward points and the customer service team got back to me quickly and after a couple of back and forth emails, fixed the issue.
The timeliness of the request was a…
The timeliness of the request was a shock. I was sent the wrong shirt size and color. My shirt was picked up the next day and my correct shirt is being sent now. On another note, this brand of shirt has been my favorite. Can dress athletic or casual with them. I love the fit and texture of this brand.
I had made the mistake of having my…
I had made the mistake of having my package from Cuts sent to my old address. The customer service team in the matter of 2 days set up a new delivery at my new address. They were so nice, attentive and moved at a fast pace to correct my mistake.. I will be buying from Cuts more often!! Thank you
CUTS for the WIN!!!
CUTS has been fantastic in terms of quality and customer service! I have been ordering from them for a few years and they continue to impress me! Recently, I emailed them and Alejandro immediately responded back and provided excellent customer service! Highly recommend this great company!
Highly Recommend
I have been a loyal Cuts customer for the past five years and they have yet to let me down from a quality or a customer service perspective. My recent experience with Ivan, one of the customer success specialists, fortified their excellent track record with me. I would happily recommend Cuts to a family member or a friend.
Cuts Clothing is Top Notch
The team at Cuts Clothing is top notch, Mari was especially kind and helpful and the quality of their merchandise is amazing!
Great customer service on a return
Great customer service on a return. Damaged item and just had to send picture and they replaced the shirt with information needed
Quality and fit is not the same anymore. Really disappointed!
I am a longterm customer of Cuts, I think I ordered 9 times already and was always super happy with the shirts. The quality was top and the fitting perfect. On my last order of 7 new shirts I realized that its not the same anymore. I dont know if that was a production mistake but the quality now is unacceptable. The shirts seem way thinner and wrinkle quickly. But the worst thing is the fit. Its inconsistent and not tight to the body anymore. I ordered the same size like always. I really hope you will fix that issue with your production and get back to the old quality. As a longterm customer I am super disappointed. Is there no production control? For now I cannot recommend to buy Cuts anymore.
If I could give less than one star I…
If I could give less than one star I would. Bought clothes and the fit is all over the place. I returned and boy what a hassle, got a gift card that doesn’t work!!!! Can’t make this nonsense up. Good luck Cuts! You can keep my little $57 since the gift card doesn’t work. You need it more than me.
True Classic 
BYLT Basics
Fresh Clean Threads
Halara
LOST GEN CLUB
WMP Eyewear
Commense
Fashion Nova