Dairyland® insurance: Auto and motorcycle insurance from a trusted brandOur reviews reflect our decades of experience helping customers meet their auto and motorcycle coverage needs. Our money-saving discounts and friendly, knowledgeable staff only add to the positive experience. Dairyland®: How can we help?From motorcycle riders to everyday drivers, we've got you covered. See how our competitive rates, flexible coverage options, and excellent customer service can help fit your needs.Visit Dairyland® InsuranceGet a quoteSelf-serviceAuto learning centerTop motorcycle rides
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Is Dairyland® insurance legit?
Dairyland® insurance (dairylandinsurance.com) has a 4.4 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 35% of negative reviews; Reviews mostly discuss Price, Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support staff is exceptionally knowledgeable, kind, and professional, making every interaction pleasant, helpful, and smooth. Many individuals also appreciate the very affordable pricing options available, pointing out that getting a customized quote or setting up a policy takes very little time.
Some reviewers were not happy with missing documentation, communication barriers, or ongoing difficulties when trying to properly manage their online accounts. A few consumers additionally experienced unexpected costs, policy confusion, and frustrating delays while attempting to resolve various customer service issues.
Auto-generated from all reviews of this business. For reference only.
10/10 do NOT recommend Dairyland Insurance.
This has been by far the worst insurance experience I’ve ever dealt with. My motorcycle theft claim has turned into weeks of poor communication, constant runaround, and little to no updates unless I repeatedly reach out myself.
I provided notarized paperwork, phone records, photographs, receipts, recorded statements, and even overnighted my keys within days of filing my claim. Despite fully cooperating from the very beginning, communication between departments has been awful. One person says one thing, another says something completely different, and callbacks rarely happen when promised.
Meanwhile I’m still making loan and insurance payments while waiting for answers. For the premiums charged, I expected much better customer service, organization, and claim handling.
If you’re considering motorcycle insurance, I would strongly suggest researching other options before choosing Dairyland.
Reply from Dairyland® insurance2026-06-03
Hi Amanda,
We're sorry to hear about the claim experience you had with us. We'd like to send this feedback to our claims management group to review the situation. We have asked Trustpilot to request additional information from you so that we can locate your policy or claim. We can also be reached anytime at 800-334-0090 or via email at [email protected] if you'd like to reach out to us directly.
Thank you,
Dalton - Dairyland Customer Experience
One month in, they threaten to cancel me, saying they need a picture of my title. My bike is older so it doesn't have the right number of digits in the vin. whatever! I sent them the pic. 6 weeks later I get a cancellation notice. I log in to the website, it says I don't owe anything. called twice, with no answer. finally got to communicate through text. they said I needed to send a pic of my title. I sent a screenshot proving I had already sent them that. They were kind enough to offer to charge me MORE money to reinstate this bogus cancellation. THEN, they issue me a small refund, proving I didn't owe money.Insane. unprofessional. disorganized. Don't use them if you want reliable insurance. Can't imagine how they'd mess up a claim...
Reply from Dairyland® insurance2026-06-03
Hi James,
We're sorry to hear about the experience you had with us. We'd like to have our customer service management team review the situation to better understand what may have occurred. We have asked Trustpilot to request additional information from you so we are able to locate your account to help with the review of this situation. We can also be reached anytime at 800-334-0090 or via email at [email protected] if you'd like to reach out to us directly.
Thank you,
Dalton - Dairyland Customer Experience
recently purchased an insurance policy and had a very positive experience. The process was straightforward, and the representative took the time to explain my coverage options clearly without any pressure. I was able to find a policy that fits my needs and budget, and the enrollment process was quick and efficient.
What stood out most was the excellent customer service and responsiveness throughout the purchase process. All of my questions were answered promptly, and I felt confident in my decision before finalizing the policy.
Based on my experience so far, I would rate this insurance provider 5 out of 5 stars and would recommend them to others looking for reliable coverage and professional service.
Great prices and getting a quote was extremely easy . I was calling around to get motorcycle insurance and they had the best quote by a landslide compared to the others I reached out to !
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