DSers is a comprehensive e-commerce solution. The most popular tool is DSers dropshipping app which helps over 4.5M online merchants who source on AliExpress and sell with Shopify, WooCommerce and Wix grow their business in an easier way. ⭐⭐⭐⭐⭐ 23000+ Votes on Shopify App Store
Written by the business, not verified by us.
Is DSers-AliExpress | 1688 Dropshipping legit?
DSers-AliExpress | 1688 Dropshipping (dsers.com) has a 4.5 out of 5 rating on OK.one, based on 244 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support staff is exceptionally knowledgeable, friendly, and always ready to help solve complex issues efficiently. People love how quick the communication is, noting that agents resolve questions in no time while maintaining a warm and welcoming attitude.
Reviewers note that the support team provides clear guidance step by step through any website configuration or import list challenges. Consumers truly appreciate this professional assistance and patience, which makes their overall journey remarkably smooth, reassuring, and completely stress-free. Everyone feels completely supported throughout the entire process, making future interactions enjoyable.
Auto-generated from all reviews of this business. For reference only.
I got great help from Sandy today, solving the problem quickly and efficently. Always great work from support team!
Reply from DSers-AliExpress | 1688 Dropshipping2026-09-10
Hi there,
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Sandy answered all my questions and guided me through the whole ordering process, really helpful.
Reply from DSers-AliExpress | 1688 Dropshipping2026-09-10
Hi there,
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Reply from DSers-AliExpress | 1688 Dropshipping2026-08-17
Hi there,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
Wishing you continued success with your business, and we’ll be here whenever you need us!
I have received very good service, I hope you will also receive good service, stay with them, thank you.
Reply from DSers-AliExpress | 1688 Dropshipping2026-08-17
Hi there,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Reply from DSers-AliExpress | 1688 Dropshipping2026-08-24
Hi there,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Helped break things down very simply and professionally. Esfania was a great help and explained thing clearly and concisely. She most certainly deserves high praise and a promotion if possible!
Reply from DSers-AliExpress | 1688 Dropshipping2026-09-10
Hi there,
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
I truly appreciate the assistance so prompt and knowledgeable, professional and friendly.
Thank you for all of the suggestions!!
Reply from DSers-AliExpress | 1688 Dropshipping2026-09-10
Hi there,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Reply from DSers-AliExpress | 1688 Dropshipping2026-08-17
Hi there,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
Wishing you continued success with your business, and we’ll be here whenever you need us!
The rep was really helpfull,even helped me with the pricing. Super customer service
Reply from DSers-AliExpress | 1688 Dropshipping2026-08-17
Hi there,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Reply from DSers-AliExpress | 1688 Dropshipping2026-08-18
Hi there,
Thank you for your support and trust! 😊
We’re happy to know that our team and Sandy has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
My experience with the customer service was great, and I realy appreciate the support.
Reply from DSers-AliExpress | 1688 Dropshipping2026-08-18
Hi there,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Elora was very helpful and quick! Thanks so much for the kind help.
Reply from DSers-AliExpress | 1688 Dropshipping2026-09-10
Hi there,
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
I had some difficulties in mapping my order and then with few minutes with the help of Aimee I got all fixed with no struggle at all - way you go Aimee (Amazing expertise)
Reply from DSers-AliExpress | 1688 Dropshipping2026-09-10
Hi there,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Always great customer service. Thorough and polite. Always helpful to solve problems.
Reply from DSers-AliExpress | 1688 Dropshipping2026-09-10
Hi there,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Reply from DSers-AliExpress | 1688 Dropshipping2026-08-18
Hi there,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Aurora was incredibly helpful, answering all the questions I had to ask with detail.
Reply from DSers-AliExpress | 1688 Dropshipping2026-08-24
Hi Dane Arto,
Thank you for sharing your experience! It's wonderful to hear that Aurora has helped you resolve your questions with details. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
If there's anything else we can do for you, don't hesitate to let us know.
Best,
DSers Team
Reply from DSers-AliExpress | 1688 Dropshipping2026-08-17
Hi there,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Great app and great support. Teresa was a sweet sweet help to me she was very patient and really helped me out
Reply from DSers-AliExpress | 1688 Dropshipping2026-09-10
Hi there,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
Cyril provided excellentExcellent support by Cyril and very fast…
Cyril provided excellent and very fast customer support to link my Shopify store. Great experience.
Reply from DSers-AliExpress | 1688 Dropshipping2026-09-10
Hi there,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Cyril — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Great customer service! i commend celia for quick response and manage to solve my problem.
Reply from DSers-AliExpress | 1688 Dropshipping2026-09-10
Hi there,
Thank you for your support and trust! 😊
We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving.
If you need anything in the future, we’ll always be here to support you!
AutoDS - All-In-One Dropshipping App
Zendrop
AliExpress
Spocket - #1 Shopify Dropshipping App
EPROLO
Syncee
Hypersku
SourcinBox