DSers is a comprehensive e-commerce solution. The most popular tool is DSers dropshipping app which helps over 4.5M online merchants who source on AliExpress and sell with Shopify, WooCommerce and Wix grow their business in an easier way. ⭐⭐⭐⭐⭐ 23000+ Votes on Shopify App Store
Written by the business, not verified by us.DSers-AliExpress | 1688 Dropshipping (dsers.com) has a 4.5 out of 5 rating on OK.one, based on 244 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support staff is exceptionally knowledgeable, friendly, and always ready to help solve complex issues efficiently. People love how quick the communication is, noting that agents resolve questions in no time while maintaining a warm and welcoming attitude. Reviewers note that the support team provides clear guidance step by step through any website configuration or import list challenges. Consumers truly appreciate this professional assistance and patience, which makes their overall journey remarkably smooth, reassuring, and completely stress-free. Everyone feels completely supported throughout the entire process, making future interactions enjoyable.
Auto-generated from all reviews of this business. For reference only.Dsers chat was so helpful! I was about to give up! They really helped!
Hi there, Thank you for your support and trust! 😊 We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving. If you need anything in the future, we’ll always be here to support you!
A good app for Shopify and a very good costumer service
Hi there, Thank you for your support and trust! 😊 We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving. If you need anything in the future, we’ll always be here to support you!
Teresa did a good job at the customer service
Hi there, Thank you so much for sharing your great experience with us! 😊 We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Teresa — we’re glad to know that his support made your experience better. Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition. If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Kim respond super fast my issue and resolved my question. I am very grateful!
Hi Mercedes M Figueroa Santiago, Thank you for sharing your experience! It's wonderful to hear that Kimi has helped you resolve your issues and questions. We take pride in making our users' lives easier, and reviews like yours mean the world to us. If there's anything else we can do for you, don't hesitate to let us know. Best, DSers Team
Hi there, Thank you for your support and trust! 😊 We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving. If you need anything in the future, we’ll always be here to support you!
24 hours support! And they do solve everything 🔥💪
Hi there, Thank you for your kind words and support! 😊 We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service. Wishing you continued success with your business, and we’ll be here whenever you need us!
i accidently purchased things i wasnt ment too and they are fixing it right away with a refund
Hi there, Thank you for your support and trust! 😊 We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving. If you need anything in the future, we’ll always be here to support you!
Hi there, Thank you for your support and trust! 😊 We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving. If you need anything in the future, we’ll always be here to support you!
i am happy with your service thanks dsers
Hi there, Thank you for your support and trust! 😊 We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving. If you need anything in the future, we’ll always be here to support you!
Great support! Issue resolved quickly and professionally. 5/5 ⭐ Thank you so much Elora !
Hi there, Thank you for your support and trust! 😊 We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving. If you need anything in the future, we’ll always be here to support you!
Support answered me right away and helped me with my issue promptly.
Hi there, Thank you for your support and trust! 😊 We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving. If you need anything in the future, we’ll always be here to support you!
I had a problem to solve and customer service helped me so quickly ,Thanks soo much!!
Hi there, Thank you for your support and trust! 😊 We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving. If you need anything in the future, we’ll always be here to support you!
DSers customer service did an Amazing job, and solve my problem in a time I recommend her. she was amazing and helpful.
Hi there, Thank you for your kind words and support! 😊 We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service. We believe every business journey has its challenges, and we’re always happy to be here to support our users whenever they need us. Thank you for choosing DSers, and we look forward to continuing this journey together with you.
Hi there, Thank you for your kind words and support! 😊 We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service. Wishing you continued success with your business, and we’ll be here whenever you need us!
very fast customer service thanks to cyril <3
Hi there, Thank you for your support and trust! 😊 We’re happy to know that our team has been able to assist you whenever you need help. Your recognition means a lot to us and motivates us to keep improving. If you need anything in the future, we’ll always be here to support you!
Exceptional customer support from Nikki! We faced a very challenging situation with an AliExpress risk control block that prevented us from placing an important order. Nikki went completely above and beyond - she spent over an hour troubleshooting with us, tried multiple solutions, and ultimately placed the order manually herself as a special one-time gesture. This level of dedication and care for customers is truly rare. Nikki is an outstanding support agent and a huge asset to the DSers team. We are incredibly grateful!
Hi there, Thank you so much for sharing your great experience with us! 😊 We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Nikki— we’re glad to know that his support made your experience better. Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition. If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Hi there, Thank you for your kind words and support! 😊 We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service. Wishing you continued success with your business, and we’ll be here whenever you need us!
Hi there, Thank you for your kind words and support! 😊 We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service. Wishing you continued success with your business, and we’ll be here whenever you need us!
Hi there, Thank you for your kind words and support! 😊 We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service. Wishing you continued success with your business, and we’ll be here whenever you need us!
Excellent and timely service and very patient with me given I'm extremely new to all of this.
Hi there, Thank you for your kind words and support! 😊 We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service. Wishing you continued success with your business, and we’ll be here whenever you need us!
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