fantastic service
fantastic service what a hosting service
EasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.
Written by the business, not verified by us.EasyWP (easywp.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; 72 of them were added in the last 12 months. Last updated 2026-08-29.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and customer support team for their incredibly prompt responses and exceptionally helpful, professional attitude when resolving urgent technical issues. Consumers note that representatives are extremely knowledgeable, patient, and guide them very smoothly through complex website recovery, domain management, and initial setup processes. Some reviewers were not happy with the overall website experience, mentioning slow page loading times, confusing user interfaces, and difficulties with site navigation. A few users additionally encountered frustrating hurdles involving slow loading pages, dated interface designs, and persistent security threat notification messages.
Auto-generated from all reviews of this business. For reference only.fantastic service what a hosting service
Easywp, is fine it not bad but there some concern. like can the developer create. were visitors cant view source code. when visiting members website to stop impersonation of website owners! as well need to better with security
Hi Mark, If you can respond to the private request for more details we've sent you, we can look into your feedback deeper, and help you. Best regards, Namecheap Team
Fantastic platform easy to use and easy to manage
Very happy. Much easier than I anticipated. Very helpful. Thank you!
Hello, Thank you for taking the time to reply and share your feedback! If you ever need assistance again, don't hesitate to reach out. We're here for you! - Best Regards, EasyWP Team.
i am time experience is 2010
Hello Aman, Thank you for sharing your feedback which we deeply appreciate. It is an opportunity for us to improve our services and we are grateful for it. In order for us to take a closer look and advise you accordingly, please respond to the private request for more details which we have just sent you. Your cooperation will be highly appreciated. Best regards, EasyWP Team
Great support and truly helpful keeping my easywp site online, impressed with the quality of their service.
Hi Farrell, Thank you for sharing your experience! We're thrilled to know our support team could provide the assistance you needed. We appreciate your trust and support. Whenever you need assistance, we're just a message away and always happy to help. Best regards, EasyWP Team
Quick resolution and patient customer service personnel
Hi Olayide, Thank you for sharing your experience! It's wonderful to know that your issues are resolved quickly and that our team provide the support you needed. If you ever need help again, we're always here. Best regards, EasyWP Team
Excellent support experience. After a website I was setting up got auto-flagged and suspended by their security system, I reached out to live chat and was connected with their Managed WordPress team within minutes. The staff at EasyWP investigated quickly, confirmed it was a false positive, restored the site, and even whitelisted it to prevent future issues — all within about 15 minutes of escalation. Fast, professional, and genuinely reassuring to know real people are behind the platform when something unexpected happens. Highly recommend EasyWP for managed WordPress hosting.
Hello, We are delighted to hear that the matter was resolved successfully! We always stand behind our services and remain committed to assisting and supporting our customers whenever they need us. However, we'd like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses. Such reviews may be flagged by the system, therefore, we kindly ask that you refrain from mentioning names of our customer support representatives in the future. You can familiarize yourself with the policy of the Trustpilot platform in the following guidelines: https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers https://support.trustpilot.com/hc/en-us/articles/223402108--8-tips-for-writing-great-customer-reviews We appreciate your understanding in this matter. Best regards, EasyWP Team
Hi Mohamad, Really glad to hear that - we appreciate your feedback! If you ever need help again, we're always here. Best regards, EasyWP Team
I have used EasyWP through NameCheap for many years and can say this is one of the better apps and softwares for CMS. Once it is set up, the website and dashboard works insanely good and I never run into issues. Billing is easy to manage and the pricing is fair comparatively to other services like Shopify. If I do have issues, their Customer service is immaculate. I don't say that often, but it's truly some of the best online chat support I've ever used.
Hello, Thanks for your feedback! We are glad to hear that you are satisfied with EasyWP and our support team. If you need any help, we are always here. Best regards, EasyWP Team
The customer service is phenomenal they've helped me very much!
Hello Stephan, Thank you so much for your kind words! We are glad to hear our team could help you professionally. We are always here if you need anything else! Best regards, EasyWP Team
Great service. Affordable hosting.
Customer service is really their strong point. Getting a site up and running is easy and quick, but if there is something outside the box, it can be tricky. I have a site with some complexity in the setup and they always help me to find a way to get it to work.
Hello, We’re very happy to hear that our assistance has made such a positive impression on you! We always strive to assist our customers with any request, and our Team is always ready to find the best possible solution. Thank you for choosing us as your service provider! Best regards, EasyWP Team
excellent! my website crashed and they helped my to restore my website
Hello, Thank you for your feedback! We’re glad to hear your website has been restored. Our Support Team is always ready to assist, and we’re happy the matter is resolved now. In case of any questions arise, do not hesitate to let us know! Best regards, EasyWP Team
I had an issue importing my theme, so I contacted support. One of the team members, named Yuliia R., helped solve my issue and fixed the error. Now my theme and websites are working properly
Hello, Thanks for your feedback! We are glad our team could help resolve the issue for you. However, we'd like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses. Such reviews may be flagged by the system, therefore, we kindly ask that you refrain from mentioning names of our customer support representatives in the future. You can familiarize yourself with the policy of the Trustpilot platform in the following guidelines: https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers https://support.trustpilot.com/hc/en-us/articles/223402108--8-tips-for-writing-great-customer-reviews We appreciate your understanding in this matter. Best regards, EasyWP Team
best service and fast support team. i very happy with his Team Support
Excellent support. My website expired due to non-renewal of my starter plan. Once I topped up my account, it was restored within minutes. Now I am back to business as usual, thanks to the EasyWp team. Highly appreciated.
Hello, Thank you for sharing your positive experience! Your feedback motivates us to continue delivering excellent service. If you ever need assistance again, don't hesitate to reach out. We're here for you! - Best regards, EasyWP Team.
Customer service is great easy to get in touch help reliable.
Hello Hasan, Thank you for your feedback! We’re glad to hear you’ve had a smooth and reliable support experience. Should you ever need any assistance, we're always here for you. Best regards, EasyWP Team
Excellent help with a JSON error on my website. As always: professional and effective. Great support!
Hello, Thank you so much for your kind words! Our team works hard to provide fast and reliable support, and it's wonderful to know that we've made a positive impact. If you ever need anything, don't hesitate to reach out! - Best regards, EasyWP Team.
Amazing people. quick help. nice vibe. shout out for Oleksii :)
Hello, We appreciate your feedback and are happy to know that our support team was helpful. At the same time, we'd like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses. Such reviews may be flagged by the system, therefore, we kindly ask that you refrain from mentioning names of our customer support representatives in the future. You can familiarize yourself with the policy of the Trustpilot platform in the following guidelines: https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers https://support.trustpilot.com/hc/en-us/articles/223402108--8-tips-for-writing-great-customer-reviews Thank you in advance for your understanding. Best regards, Namecheap Team
102 reviews matching