EasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.
Written by the business, not verified by us.
Is EasyWP legit?
EasyWP (easywp.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; 72 of them were added in the last 12 months. Last updated 2026-08-29.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and customer support team for their incredibly prompt responses and exceptionally helpful, professional attitude when resolving urgent technical issues. Consumers note that representatives are extremely knowledgeable, patient, and guide them very smoothly through complex website recovery, domain management, and initial setup processes.
Some reviewers were not happy with the overall website experience, mentioning slow page loading times, confusing user interfaces, and difficulties with site navigation. A few users additionally encountered frustrating hurdles involving slow loading pages, dated interface designs, and persistent security threat notification messages.
Auto-generated from all reviews of this business. For reference only.
⭐⭐⭐⭐⭐ Excellent Support from Stanislav M.
I had an issue with my WooCommerce store where certain features were not working correctly, and it turned out to be related to the server security system. Stanislav M. from EasyWP support was incredibly helpful, patient, and knowledgeable throughout the entire process.
He understood the problem right away, explained what was happening in a clear way, and guided me toward the correct solution. Thanks to him, everything is now working perfectly and my customers can use the cart and checkout without errors.
Great service, fast responses, and very professional support. I really appreciate the help.
Reply from EasyWP2026-02-16
Hello,
Thank you for sharing your feedback!
Providing exceptional customer support has always been one of our core priorities. Your feedback motivates us to continue delivering the highest level of service.
However, we'd like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses.
Such reviews may be flagged by the system, therefore, we kindly ask that you refrain from mentioning names of our customer support representatives in the future.
Your understanding will be highly appreciated.
If you ever come across any questions, we are here for you!
-
Best Regards,
EasyWP Team.
Very responsive support team. They are always there to assist whenever you need them.
Reply from EasyWP2026-02-15
Hello,
Thank you for taking the time to reply and share your feedback!
If you ever need assistance again, don't hesitate to reach out.
We're here for you!
-
Best Regards,
EasyWP Team.
Highly professional team and prompt. From customer service to the technical team. You get my five star!
Reply from EasyWP2026-02-15
Hello,
Thank you for taking the time to reply and share your feedback!
We are glad to hear you are satisfied with our Support team! It is our priority.
Feel free to contact us anytime.
We're here for you!
-
Best Regards,
EasyWP Team.
No words to explain how i live in Angola and i get support .from this great team and company ready give a solution.
Reply from EasyWP2026-02-11
Hello!
Thank you for sharing your feedback!
We are delighted to know that you are satisfied with our support team. It is our top priority!
If you ever come across any questions, we are here for you!
-
Best Regards,
EasyWP Team.
Thank you very much to the support team for quickly resolving the issue. A huge thank you to Borys K. for his professional support.
Reply from EasyWP2026-02-11
Hello,
Thank you for sharing your feedback!
Providing outstanding customer support has always been one of our top priorities. Your feedback inspires us to keep providing top-notch service.
However, we'd like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses.
Such reviews may be flagged by the system, therefore, we kindly ask that you refrain from mentioning names of our customer support representatives in the future.
Your understanding will be highly appreciated.
If you ever come across any questions, we are here for you!
-
Best Regards,
EasyWP Team.
I've been using this service for more than 6 years. I have a problem and the name cheap team resolve it quickly. I really recommend it. Thank you for the customer service, so diligent.
Hello,
Thank you for sharing your feedback!
We are glad to hear you are satisfied with our Support team! It is our priority.
If you ever need assistance again, don't hesitate to reach out. We're here for you!
-
Best regards,
Namecheap Team.
One of the best customer service and support in the industry, hands down
Reply from EasyWP2026-02-02
Hello,
Thank you for your feedback!
We're thrilled to hear that you are pleased with our customer support team. It is our top priority.
If you ever come across any questions, we are here for you!
-
Best Regards,
Namecheap Team.
I am pleased with the remarkable service rendered to me by the professional and knowledgeable staff of EasyWP. Great service I have ever received!
Reply from EasyWP2026-01-29
Hello Rodney,
Thank you for your feedback!
We’re pleased to hear that you were satisfied with the professional and knowledgeable service provided by the EasyWP team.
You are always welcome to contact us if any assistance is needed: https://www.namecheap.com/help-center/ .
Best regards,
Namecheap Team
Hi Yassine,
Thank you for sharing your feedback!
We are delighted to know that you are satisfied with our customer support.
However, we'd like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses. Such reviews may be flagged by the system, therefore, we kindly ask that you refrain from mentioning names of our customer support representatives in the future.
You can familiarize yourself with the policy of the Trustpilot platform in the following guidelines:
https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers
https://support.trustpilot.com/hc/en-us/articles/223402108--8-tips-for-writing-great-customer-reviews
Your understanding will be highly appreciated!
Best regards,
Namecheap Team
I was struggling navigating building a website for a business and was relieved to have such a helpful agent to help me get through it. Attentive and patient, excellent customer service provided by EasyWP!
Reply from EasyWP2025-12-11
Hello Josh,
Thank you for sharing your feedback with us!
We are happy to hear about your positive experience with our Support Team.
Proud to be your service provider!
In case of any questions arise, do not hesitate to contact us again.
Best regards,
EasyWP Team
After purchasing, I was very impressed with the ease of installation and customization. I would also like to commend the support that helped me and was very kind. My recommendations to everyone for your services.
Serhii K. Wow, I'd leave 10 stars if I could! Excellent customer service for urgent website issues (hacked / spam). Really helpful and fast understanding. Fixed all issues, tidied everything, suggested ways to prevent it happening in future and sent useful info to forward to my web maintenance provider. Pretty much a perfect customer service experience! Wish all customer service was this good. Bravo!
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