EasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.
Written by the business, not verified by us.
Is EasyWP legit?
EasyWP (easywp.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; 72 of them were added in the last 12 months. Last updated 2026-08-29.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and customer support team for their incredibly prompt responses and exceptionally helpful, professional attitude when resolving urgent technical issues. Consumers note that representatives are extremely knowledgeable, patient, and guide them very smoothly through complex website recovery, domain management, and initial setup processes.
Some reviewers were not happy with the overall website experience, mentioning slow page loading times, confusing user interfaces, and difficulties with site navigation. A few users additionally encountered frustrating hurdles involving slow loading pages, dated interface designs, and persistent security threat notification messages.
Auto-generated from all reviews of this business. For reference only.
Please review your services and the appropriate price for them.
It is beautiful, but the prices are somewhat expensive, and I cannot access the database through it.
Reply from EasyWP2025-03-10
Hello Sarah,
Thank you for sharing your experience with us.
We are sorry for any possible inconveniences. The following guide may help to access your website database: https://www.namecheap.com/support/knowledgebase/article.aspx/10101/2285/easywp-how-to-access-your-website-database-via-phpmyadmin/
If you have any questions, we are happy to help anytime at https://www.namecheap.com/help-center/live-chat/.
Best regards,
EasyWP Team
Anyone who wants dedicated support should go with EasyWP. All the support staff I've had to interact with have been great. They all stayed with me from the beginning to the end.
EasyWP is a great product from NameCheap.
Reply from EasyWP2025-03-04
Hello,
Thank you for the wonderful feedback! We're so glad to hear you’ve had such a positive experience with EasyWP and our support team.
Best regards,
EasyWP Team
The customer service is sooo good and so helpful in the times of crisis. I love their service.
Reply from EasyWP2025-02-26
Hello,
Thanks for your positive feedback!
We're glad you had a great experience with our support team.
If you need help in the future, just reach out.
Best regards,
EasyWP Team
I had issues with my site, but the support team was very helpful and helped solve the issue. Great support team, prompt and professional.
Reply from EasyWP2025-02-20
Hello Mark,
Thank you so much for your feedback!
We’re proud of our brilliant Customer Support team and it’s great to hear about your positive experience!
Should you need any assistance again, our Live Support is happy to help anytime at https://www.namecheap.com/help-center/live-chat/ .
Best regards,
EasyWP Team
I'm using EasyWP to host my sports app page videodelay.app.
I've chosen EasyWP because I've been (and still I'am) a Namecheap customer since 2015. I like how easily you can configure EasyWP and backup the instance.
Also the customer support is amazing. They helped me to configure my EasyWP instance after changing the domain. WOW.
Reply from EasyWP2025-02-13
Hello,
Thank you for being a loyal Namecheap customer since 2015! We're thrilled to hear you’re enjoying EasyWP and our support team’s assistance.
Best regards,
Namecheap Team
My website seems to have been offline for a long time due to some kind of technical error at the EasyWp end. They have however been charging me throughout this period. Their replies are cut and paste and do not attempt to resolve the issue. I hope they do not reply with their standard message here also.
Reply from EasyWP2025-02-08
Hello Andy,
We feel sorry that you had a negative experience with our services. Indeed, we need to mention that unfortunately EasyWP servers has been under the dDOS attacks often during the recent period. However, we would like to take a closer look on your situation and check what happened.
If you can respond to the private request for more details we've sent you, we can look into what happened here, and help you.
Best regards,
Namecheap team
I just love their simple interface and their superb customer service at any moment! thank you so much you've got a lifetime loyal member for sure! Olena was super helpful
Reply from EasyWP2025-02-06
Hello,
We truly appreciate you taking the time to share your feedback! Olena 's dedication to excellent service is something we strive for, and we're thrilled to hear it made a positive impact.
Should you ever need further assistance, our support team is always happy to help at https://support.namecheap.com/ .
Best regards,
Namecheap team
Olena went above and beyond to help me remove a malicious file from my website. I'm very pleased with the help I received today.
Reply from EasyWP2025-01-30
Hello Pamela,
Thank you for sharing your experience with us!
We’re delighted to hear that our team helped you so brilliantly, and will pass on your kind words.
However, we'd like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses. Such reviews may be flagged by the system, therefore, we kindly ask that you refrain from mentioning names of our customer support representatives in the future.
You can familiarize yourself with the policy of the Trustpilot platform in the following guidelines:
https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers
https://support.trustpilot.com/hc/en-us/articles/223402108--8-tips-for-writing-great-customer-reviews
Your understanding will be highly appreciated!
Best regards,
Namecheap team
Excellent, fast and efficient service to restore my website even after my subscription had expired. Perfect! polite and great support.
Reply from EasyWP2025-01-28
Hello,
Thank you for sharing your feedback!
Your kind words about your experience mean a lot to us. It’s wonderful to know that our support team was able to assist you effectively with your requests.
Looking ahead, if you require any further assistance, please reach out https://www.namecheap.com/help-center/live-chat/ .
We are here for you 24/7!
Best regards,
Namecheap team
support from Namecheap was excellent! Truly appreciated the assistance provided
Reply from EasyWP2025-01-22
Hey Sam,
Thank you for sharing your feedback! We're glad to hear that our support team provided excellent support and that you appreciated the assistance. However, we’d like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses.
You might consider rephrasing your review to keep it in line with Trustpilot's guidelines while still reflecting your positive experience.
Thank you for your understanding and for taking the time to leave a review!
Best regards,
Namecheap Team
Great customer care and service, guided me through solving many website issues that I couldn't have done myself
Reply from EasyWP2025-01-20
Hello Sean,
Thank you so much for taking a moment to share your feedback with us!
We are delighted to know that you are satisfied with our services and support. Our main concern is to provide our clients with the outstanding customer experience you deserve.
Should you have any questions or need any assistance again, feel free to reach out to our Live Support anytime at https://www.namecheap.com/help-center/live-chat/ .
Best regards,
Namecheap team
Hello,
Thank you for your feedback! We're glad our customer service was helpful. If you ever need assistance again, we’re always here to help!
Best regards,
Namecheap Team
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