EverythingBranded.com provides custom promotional products and branded swag for businesses, events, and organizations. The company offers 100,000+ products that can be customized with logos and messaging, with support from in-house designers and dedicated account managers throughout quoting, proofing, production, and delivery. EverythingBranded USA is part of a Everything Global founded in 2010 with operations globally.
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Is Everything Branded and Everything Swag USA legit?
Everything Branded and Everything Swag USA (everythingbranded.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, friendly, and responsive when handling personalized orders. People also truly appreciate the high overall quality of the received products and the surprisingly fast delivery times.
Some reviewers were not happy with communication issues and unexpected delays after finalizing their purchases. A few consumers noted experiencing severe difficulties reaching out to support and getting timely updates when problems arose with their shipments. Furthermore, a small group of people struggled to resolve issues because customer service responses were extremely slow.
Auto-generated from all reviews of this business. For reference only.
Although I received a delayed start, once Lewis Cunningham came on the chat he promptly assessed the situation, analyzed the needs we were requesting and executed them efficiently. We are awaiting the final order, but have high hopes that everything will meet our expectations.
Reply from Everything Branded and Everything Swag USA2026-06-08
We're so glad to hear you had a positive experience. Thank you for sharing your feedback and supporting our business.
Dan was most helpful with my selections for the National Association of Black Scuba Divers upcoming summit. With his help, the selection process went smoothly without any hiccups. I would recommend Everything branded and make sure to use Dan he will guide you in the right direction.
Reply from Everything Branded and Everything Swag USA2026-06-08
Thank you for choosing us. We're thrilled to hear everything went smoothly and that you were satisfied with the outcome.
Our Sales Rep, Argie Malang is always extremely helpful and always willing to go the extra mile to assist our company in finding items to be branded for our Yacht Owners events. Argie always replies to our requests and inquiries immediately even if it's to just say he's gathering the information and will get back to us. Argie provides top notch service and never makes us wait!
Reply from Everything Branded and Everything Swag USA2026-06-08
It's wonderful to hear such positive feedback. Thank you for taking the time to leave a review and for recognizing our efforts.
My rep, Alaizza Saylon, did an excellent job with communication and made sure the product I ordered was exactly what I needed, along with making sure our delivery date was what we needed it to be.
Reply from Everything Branded and Everything Swag USA2026-06-08
Your feedback is greatly appreciated. We're pleased that you were satisfied with our service and hope to work with you again soon.
I had to order custom Clipper lighters for an upcoming event and was on a very tight timeline. Argie went above and beyond to make sure everything was completed quickly and efficiently. He was incredibly responsive, always answering calls and emails promptly, and kept me updated throughout the process. Thanks to his dedication and attention to detail, we actually received our order a few days ahead of schedule. Outstanding customer service and a pleasure to work with. Highly recommend Argie!!
Reply from Everything Branded and Everything Swag USA2026-06-08
Thank you for your wonderful review. Hearing that you'd recommend us to others is one of the greatest compliments we can receive.
Communication was VERY poor. We waited days for a quote and then every time we asked for a change, it was days later that we finally recieved an answer. Every call was on hold for 5+ minutes and then most times was dropped. We were promised (and paid extra for it) that these would ship in 2 days due to the delays in quoting and tomorrow it will be a week since they should have shipped. Our event is this Friday and I have NO hope that these will make it to us in time.
Reply from Everything Branded and Everything Swag USA2026-06-08
Hi Lisa,
Thanks for the feedback, we have no way to find your contact info through this review alone. If you can, please email us on [email protected] so we can assist you with this,
Thank you
On May 12th, 2026 I placed order for a
Citizen Men's Promaster Blue Angels Skyhawk A-T Eco-Drive Watch @ $358.68 Order # 4633-5430-1643
Price listed was best I could find on the web.
Surprisingly well below other resale it should have raised a flag
I have contacted Every Thing Branded 4 times in between May 12 and May 27 asking them to provide a ship date, each time I was promise that sales team would contact me with in 48 hours and that this watch would ship with in 10 businesses days
12 Days later on May 27 call again however and this time no one would even pick up the phone, so to protect my self I called my credit card and put in dispute on this charge
The very next day I received response from Every Thing Branded acknowledge the cancellation of the order
Very interesting, sales team was able to cancel my order in less then 24 hours but could not give me ship date for 12 business days
My conclusion is that they have priced the watch very low on profit margin and by stalling hope that I cancel, well I did
I will not be buying anything from this company, personal choice
Bill Mielnicki
Reply from Everything Branded and Everything Swag USA2026-06-08
Hi Bill,
Thanks for your feedback! I can see our team had reached out regarding incoming stock dates and alternative items. This may have gone to your junk/spam folders.
We take all feedback seriously so will always aim to improve service levels during busy periods.
Thank you!
The items we ordered were fantastic — everything looked great and arrived on time. Tom Pickford was amazing to work with: patient, responsive, and accommodating with all of our last‑minute changes, additions, and questions. We will definitely work with Everything Branded again in the future.
Reply from Everything Branded and Everything Swag USA2026-06-08
Thank you for taking the time to leave a review. We're thrilled that you were happy with our service and appreciate your feedback.
Argie was very helpful in the process. They communicated in a timely manner and always answered the questions we had. We are excited to see the final product when it arrives.
Reply from Everything Branded and Everything Swag USA2026-06-08
Thank you for your fantastic review. Feedback like yours motivates our team to continue delivering the best possible experience.
We’re very disappointed with our recent experience working with Martin and Everything Branded.
We placed an order for 100 White Easy Breeze Rechargeable Fans and proceeded with payment on May 14 based on a confirmed delivery date of May 27, which was critical for our event timeline.
On May 18, we were informed that the white fans were no longer available. Despite the holiday, we acted quickly on our end and agreed to switch to black fans based on a revised delivery commitment of May 29.
Unfortunately, we were later informed on May 22 that the delivery had been delayed again to June 8–10—after we had already adjusted once. This new timeline no longer works for us.
This situation has significantly disrupted our planning and created unnecessary stress, especially given that decisions were made based on confirmed timelines that were not met. We made every effort to be flexible, but the lack of reliability and communication has been very disappointing.
Reply from Everything Branded and Everything Swag USA2026-06-08
Hi Tanya,
Thank you for your feedback. We are unable to find your account from name alone, if you can email us at [email protected] we would be more than happy to take a look at this for you.
Thank you,
Byron Del Rosario was a ROCK STAR! I was checking 3 vendors with lead time being my top priority. EB was my top choice but the lead time was too long. So I almost picked another vendor but Byron's polite persistence and problem solving and communications were 100% better than all the rest. He literally "saved" this sale. He called, he emailed, he was polite and he was thorough. I will def shop with EB again thanks to this experience.
- Rainer @ High Rider
Reply from Everything Branded and Everything Swag USA2026-06-08
Thank you for your kind words! We're delighted to hear you had a great experience. We appreciate your support and look forward to serving you again.
SCAM ALERT!
**update to review below:
The company reached out via email from a “Senior Manager”, Shauna Brant. I sent a very detailed email back to her as there is no direct phone number or extension that I could reach her at which is very strange. She didn’t even bother to respond. I’m convinced the company is run by bots.
STAY AWAY!
I ordered silicone bibs with Everything Branded. I had a tumultuous proof process where the person sending me proofs didn't understand basic instructions and I had to go back and forth with them over 40 times to get the proof corrected. That should have been my sign to stop contact with them. She sent the wrong proof to the factory, and my logo was printed incorrectly and with black ink instead of blue ink and the logo was not centered like I approved in the final proof. I've spent over 5 hours trying to call them and countless emails with their "Customer Care" team. I'm trying to get my money back and send back their ugly product. They have hung up on me, and flat out told me lies each time I call. They even sent me a proof along with a photo I sent them saying I was given the product exactly how I ordered it even though anyone with eyes can easily see that they printed the product incorrectly. They WILL NOT let me know if there's a manager I can speak to escalate. I now have to get our legal counsel involved because this company is stealing from us. STAY AWAY!
Reply from Everything Branded and Everything Swag USA2026-05-26
Hi Lauren,
Thank you for your feedback. We had reviewed your claim and from what we can see the proof approved vs what was received is correct. We do take feedback very seriously and always look to improve anywhere we can, and we are willing to work with you here to turn the experience around, one of our management team has contacted you.
Thank you!