EverythingBranded.com provides custom promotional products and branded swag for businesses, events, and organizations. The company offers 100,000+ products that can be customized with logos and messaging, with support from in-house designers and dedicated account managers throughout quoting, proofing, production, and delivery. EverythingBranded USA is part of a Everything Global founded in 2010 with operations globally.
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Is Everything Branded and Everything Swag USA legit?
Everything Branded and Everything Swag USA (everythingbranded.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, friendly, and responsive when handling personalized orders. People also truly appreciate the high overall quality of the received products and the surprisingly fast delivery times.
Some reviewers were not happy with communication issues and unexpected delays after finalizing their purchases. A few consumers noted experiencing severe difficulties reaching out to support and getting timely updates when problems arose with their shipments. Furthermore, a small group of people struggled to resolve issues because customer service responses were extremely slow.
Auto-generated from all reviews of this business. For reference only.
Tom Pickworth - I had an excellent experience with my last order from Canada. We have been using Everything Branded's service for a while and really Happy this Tom picked up our order, and he did an excellent job with graphics, and we received products on time. You are great Tom and we had such a pleasant experience working with you. I wish you the best and hope you continue being a star. Thank you.
Reply from Everything Branded and Everything Swag USA2026-05-21
Tom will be delighted with your lovely review. Thank you so much for your feedback, we will look forward to welcoming you back!
The customer service made my experience great. Working with Alaizza Saylon made the entire ordering process stress free and easy. She was incredibly helpful throughout and was very flexible during the process with all kinds of requests.
Reply from Everything Branded and Everything Swag USA2026-05-21
Thank you for your kind words! We look forward to welcoming you back soon.
Working with Dan made this whole process possible. He was very patient with all my questions and many changes to the order. He helped me find the exact product to fit our needs. Additionally, the approval and checkout process was quick and efficient. We look forward to working with Dan again in the future.
Reply from Everything Branded and Everything Swag USA2026-05-21
Thanks so much for the feedback, we look forward to working with you again soon!
I submitted a request for a quote and received communication back in less than two hours. Unfortunately the item I had requested was discontinued, but an alternative that wasn't my preference was suggested. I replied to the email with a course correction, and rather than going back and forth with me via email, I received a phone call from Lewis C all the way in the U.K. He asked clarifying questions to figure out what I was looking for and recommended an alternative product quickly that was right on budget. I was able to get the quote and mockup all in the same day, and now we are on to the production stage. I've worked with Everything Branded in the past and had great service then, and it is nice to see that the customer service has remained high, if not even better than before. The products I received in the past were also a hit, and I have the same expectations for this current order. I would recommend.
Reply from Everything Branded and Everything Swag USA2026-05-18
Thank you for your continued support and kind feedback! We’re so pleased Lewis was able to help find the right solution quickly, and we look forward to delivering another order you’ll love.
I was recently tasked with ordering some branded cups for one of our clinics to use as a marketing/thank you gift to hand out to some of our top referring doctors. You would think this was a simple task...but not at my job. There were too many cooks in the kitchen and not all of them had a realistic idea of what was involved in the process. Needless to say, there were lots of changes being made on our end. Request for additional quotes, changes to cup styles, cup sizes, logo sizes, quantities...Thank goodness for Tom Pickworth. His patience and his very quick follow up emails, made my end of things go so much easier. He was able to speak with his higher ups to address an issue with their website. He got us a better deal. He was always very forthcoming, and again patient. He could have just given up on me and stopped replying but he never did. This was not even a huge order but again, he stick with me and all the while he was very friendly and easy to work with. Oh and we really liked our end product.
I will be keeping his email on file for future orders.
Reply from Everything Branded and Everything Swag USA2026-05-18
Thank you so much for your thoughtful review! We’re delighted to hear that Tom was able to make the process easier. We’re also thrilled that you loved the final product, and we truly appreciate you trusting us with your order. We look forward to working with you again in the future!
I had a great purchasing experience with this company. Byron was very attentive and worked very hard to get what I needed. His customer service skills are excellent. Further, the product is great, arrived on time, and the staff and students were quite pleased! Thank you so much!
V. Wright
Reply from Everything Branded and Everything Swag USA2026-05-18
Thank you for the wonderful review. Customer satisfaction is our priority, so it's great to hear such positive feedback.
Argie is fantastic to work with. We’ve used Everything Branded for a couple orders now, and Argie has consistently been incredibly responsive and efficient. Quick to provide proofs and keeps projects moving so we receive everything on time for major shows and events. We’ve had a really great experience overall and truly appreciate the sense of urgency and attention that is brought to every request.
Reply from Everything Branded and Everything Swag USA2026-05-18
Thanks so much for the recommendation and kind words, Argie will be very happy to work with you in the future once again!
Dan has been efficient, responsive, and consistent with his communication with me about my order. I look forward to receiving the final product. Hands down, great customer service from Dan.
Reply from Everything Branded and Everything Swag USA2026-05-18
Hearing feedback like this motivates our team to continue delivering excellent service! Thank you for your review
Quick and easy experience! We've ordered from them in the past and it was simple to place a reorder thanks to Alaizza Saylon's quick help. We'll be back!
Reply from Everything Branded and Everything Swag USA2026-05-18
We appreciate your amazing review and are so glad you were happy with our service. Looking forward to serving you again.
Working with Ed was seamless. He was super responsive and helped us identify the right products for our needs. He shared options, helped us navigate our logo considerations and was just as helpful with this, our second order, as he was with our first one last year.
Reply from Everything Branded and Everything Swag USA2026-05-18
Thank you for your lovely review and continued support. We’re really happy you had a positive experience with us.
Tom Pickworth is my salesman and he was very informative, he got my order out quickly and the shipping was fast. The prices were great with excellent quality! We have purchased these spoons from Everything Branded before and we accidentally ran out. My customers were continuously asking for them. I plan to browse their website soon to see what other promotional items I can get for my store.
Reply from Everything Branded and Everything Swag USA2026-05-18
Thanks so much for your kind words! We're really pleased you had a great experience with us and appreciate you taking the time to leave a review. See you again soon!
I will not contact Everything Branded again. I was looking to place a very large order of Yeti products(1900 pcs).
I spoke to Codi on the 6th and the communication was terrible! It is now the 8th and still no word.
This was a time sensitive product and as I understand E.B. had stock in what I was looking . It is now the 8th and still no word for E.B..
We obviously moved on and found a company that handles our large order in a matter of a half hour.
Do yourself a favor and do not contact E.B., you will be wasting a lot of valuable time.
Dave T/ AG
Reply from Everything Branded and Everything Swag USA2026-05-08
Hi David,
We have requested more information as the review here is not consistent of the communication we can see on our side. There has been consistent communication with you and based on your requiring a specific price point, explanations on what was being done to work on reducing costs was provided along with a timeline of completion of the quotation.
We would be more than happy to discuss this experience further if you'd like to contact our customer service team at [email protected]
Thank you,
This company may have good products but the salesperson I dealt with and customer care are poor in communication and bad service. We ordered 400 aprons. Alaizza was good in communicating until I paid for the order. I received an email about my shipment that stated 3 boxes. Only 2 boxes were delivered. UPS returned the box to them because of a "missing shipping label".
I called, emailed and was told they are still awaiting reply from the factory.
Meantime, I am waiting with no updates and we need the aprons by Thursday, which is 2 days from now.
If you don't want any issues with your orders, avoid this company.
Reply from Everything Branded and Everything Swag USA2026-05-06
Thank you for your feedback. We’ve looked into the situation, and it appears one of the boxes was unfortunately damaged during transit while in the couriers possesion, which caused the shipping label to become unscannable. As a result, it was returned to be repackaged. While this is outside of both your control and ours, we completely understand how frustrating the delay must be.
Please be assured that our customer care team is actively working with the warehouse to have the remaining box dispatched to you as quickly as possible. We are closely monitoring the situation and will continue to provide updates.
Thank you for your patience and understanding while we resolve this for you.
Working with Alaizza Saylon was a breeze! I submitted a proof with an error and was quickly helped to rectify my image without any delays. The product is exactly what I wanted and is gorgeous. Great product and exceptional customer service? Yes, please! Highly recommend using this company.
Reply from Everything Branded and Everything Swag USA2026-05-06
Thank you for your support and kind review! We’re always here if you need anything in the future.
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