Good customer services
Hello Lyndell, Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear. -Team Eyelation
Visit Eyelation Technologies Website About Eyelation Welcome to the Eyelation Safety Benefits PlatformTM. We take a health-centric approach to safety benefits and compliance, giving your workforce access to products, health assessments, services, and information - anytime, anywhere.
Written by the business, not verified by us.Eyelation Technologies Inc. (eyelation.com) has a 3.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 70% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-12.
Reviewers had a great experience with this company. Consumers consistently appreciate that staff members are extremely polite, helpful, and provide wonderful assistance during onsite visits. People also find the overall ordering process remarkably smooth, simple, and straightforward to complete without major complications. Many individuals mention that the final products arrive securely and offer clear vision. However, some customers also noted frustrating issues regarding shipping delays, long wait times, and missing tracking information. A few reviewers experienced physical discomfort with the fit of the frames, specifically mentioning problems like tight side arms or uncomfortable nose pads. Others occasionally reported minor communication hurdles or difficulties when attempting to resolve specific order questions.
Auto-generated from all reviews of this business. For reference only.Hello Lyndell, Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear. -Team Eyelation
I did not have an active prescription available at the time of the fitting and the representative, while annoyed with me on this, did a great job of doing an exam and fitting, and getting the glasses ordered. They turned out great!
Hello Brian, We're glad to hear that despite the initial challenge with your prescription, our team member was able to provide an excellent exam and fitting. It's wonderful that your new glasses turned out great! -Team Eyelation
I did get correct eyeware after having some issues with understanding what was deliverd. My original call to Eyelation Customer Service did cause an issue in my understanding as to what frames were allowed on my work site. A big Thank You to Jackie J at eyelation for helping me understand the confusing work site information. Jackie took the time to help me get the correct product. Thank you Jackie. Xcel Energy could provide more detailed work site information to provide clarity about the Eyelation program.
Hello Chad, We're glad to hear that we were able to assist you in getting the correct eyewear. We appreciate you acknowledging the support you received in navigating the information regarding frames allowed on your worksite. Your feedback about the clarity of worksite information is valuable, and we will certainly share this with the relevant teams to explore how we can improve our communication and provide more detailed guidance for our program participants. We are committed to ensuring a smoother experience for everyone. -Team Eyelation
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