For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Events & Entertainment

FamiPrints

ClaimedCollecting reviews

101 reviews

3.5101 reviews
Write a review

About FamiPrints

Data updated
Website
famiprints.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
74 reviews
Replies to negative
26% (9/35)
Do you own FamiPrints? Claim this profile for free and start replying to reviews.

About this business

BE A PART OF YOUR MEMORIESWe help people celebrate their Anniversary, Wedding, and Birthday in the most unique way by providing custom unique products that can't be found anywhere else.The Story Behind FamiPrintsCreated since 2020 by a group of young Designers and Entrepreneurs from Vietnam. We have created thousands of creative personalized products and have been serving hundreds of thousands of customers around the world, helping them have an unforgettable Anniversary and Wedding, ever!We believe strongly in excellent products and exceptional service can make a huge different in customer experiences. We want to be "A part of your memories".That's why we promise to deliver the finest of both.Our founding team are from Vietnam. Our headquarters are based in Detroit, USA. Besides, we have partners' factories in Canada, the UK, Australia, and the EU.All for just one simple goal:Make you happy.

Written by the business, not verified by us.

Is FamiPrints legit?

FamiPrints (famiprints.com) has a 3.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 32% give 1 star; The business has replied to 26% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the creative concepts and personalized designs, finding the online ordering process remarkably straightforward and easy to use for special gifts. Many people note that the final items arrive looking wonderful, featuring clear printing that matches their exact expectations. However, some customers also noted frustrating issues with delayed deliveries and extended shipping times that missed important occasions. Some reviewers were not happy with poor customer service responses, a lack of communication, and missing tracking details. A few people experienced quality defects or errors with wrong dates and incorrect product details on their customized items.

Auto-generated from all reviews of this business. For reference only.

What people say

Great Customer Service

I ordered their song lyric custom picture and it arrived with some blemishes that happened during shipping. I reached out with pictures of the imperfections, and David reached out and apologized right away for the inconvenience. The team reprinted my picture, packed it with love and shipped it with no questions asked. The new picture arrived in perfect condition and my wife loves her Valentines gift. Thank you, team, for your great customer service!!

Reply from FamiPrints2024-02-24

Hi Tony, We're truly sorry for the inconvenience caused by the blemishes on your initial order, but we're thrilled to hear that our team swiftly resolved the issue for you! Your satisfaction is our priority, and we're glad we could provide you with a flawless replacement. It warms our hearts to know that your wife loves her Valentine's gift. Thank you for sharing your positive experience with our customer service team, and we look forward to serving you again in the future!

People also looked at