Product was exactly as expected and…
Product was exactly as expected and timely delivered. Very happy with my purchase.
About FamiPrints
Data updated- Website
- famiprints.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 74 reviews
- Replies to negative
- 26% (9/35)
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About this business
BE A PART OF YOUR MEMORIESWe help people celebrate their Anniversary, Wedding, and Birthday in the most unique way by providing custom unique products that can't be found anywhere else.The Story Behind FamiPrintsCreated since 2020 by a group of young Designers and Entrepreneurs from Vietnam. We have created thousands of creative personalized products and have been serving hundreds of thousands of customers around the world, helping them have an unforgettable Anniversary and Wedding, ever!We believe strongly in excellent products and exceptional service can make a huge different in customer experiences. We want to be "A part of your memories".That's why we promise to deliver the finest of both.Our founding team are from Vietnam. Our headquarters are based in Detroit, USA. Besides, we have partners' factories in Canada, the UK, Australia, and the EU.All for just one simple goal:Make you happy.
Written by the business, not verified by us.Is FamiPrints legit?
FamiPrints (famiprints.com) has a 3.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 32% give 1 star; The business has replied to 26% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally appreciate the creative concepts and personalized designs, finding the online ordering process remarkably straightforward and easy to use for special gifts. Many people note that the final items arrive looking wonderful, featuring clear printing that matches their exact expectations. However, some customers also noted frustrating issues with delayed deliveries and extended shipping times that missed important occasions. Some reviewers were not happy with poor customer service responses, a lack of communication, and missing tracking details. A few people experienced quality defects or errors with wrong dates and incorrect product details on their customized items.
Auto-generated from all reviews of this business. For reference only.What people say
My cousin
My cousin, Bonnie absolutely loved his gift. I want3d the g8ft to be as special to him as he is to me and FamiPrints met and exceeded my expectations
I made a mistake on the date and they…
I made a mistake on the date and they sent me another for just shipping cost! My wife loves it!
So happy… exactly what I ordered!
I was leary to order, but honestly it was the best experience with constant contact, over and above service, specialty item emailed and added to order, quality product and received in exactly 2 weeks! I’m so excited to receive exactly what I ordered! I highly recommend FamiPrints!
Just Right!!!
The timing and delivery of the product.
Highly Recommend
The piece I ordered to memorialize my parents was very nicely done. I've received so many compliments on it and others has even asked me to share the website. They did a tremendous job!
Love it!!
I love to give gifts that I feel are, "outside the box" ideas. This was perfect and my newly weds LOVED IT! I also loved the personal touch from the provider. I received a ,Thank You, note shortly after my order. Its the little things that make me smile 😃.
Nice product received
Nice product received. Very pleased
Great product, excellent quality, fast shipping, highly recommend
Perfect b-day gift
The style of the picture is beautiful.
The style of the picture is beautiful. I would have given a 5 but above the picture where it's shaded black seems to have been over-stretched causing it to lighten. And side corner was a little damaged.
Loving Memories
FamiPrints gave me the creative space to design a heartfelt message to my Husband for our 1 year wedding anniversary in celebration of our most amazing union. What a unique platform!!!! Many Thanks
The quality was amazing better than I…
The quality was amazing better than I expected.
The delivery which should have taken…
The delivery which should have taken 5-6 days took 3 weeks. I asked for updates multiple times and never received a response other than "we're working in getting you an update". The quality of the product was good but the customer service and turn a round time were bad.
Great Product
What I ordered is perfect and arrived undamaged. I have not tried the QR Code - hopefully it works.
Absolutely beautiful
Absolutely beautiful. The only thing bad thing, it was dented in a few spots. But you can't really tell once I hung it up. I am very pleased with it.
Don't waste your money or test your patience
Ordered a Custom Song Lyrics, Gold Vinyl Record for $94.90 on July 19th. 1- July 22nd got an email saying the order was shipped. 2- I received an email on July 25th saying my order shipped. 3- July 31st I received two emails at 4:44am saying that my order was shipped. When I check the tracking that day it said that a shipping label was created and that's it. 4- On August 1st I contacted them and on August 4th they told me this "We have contacted our carrier, and they confirmed your order is still in transit. The tracking number has a delay in updating the status of your order. We hope you can be patient in this case and wait for a FEW MORE DAYS." 5- Today is August 11th and I do expect it to arrive today since I can see that it is at my post office where I live. 6- ALSO on August 4th I received an email asking me to rate my experience with them. I HAD NOT EVEN RECEIVED THE PRODUCT YET!!! I wanted to be sure to write this review before even receiving the product because regardless of the product quality, I will never do business with this hugely incompetent company. If the product quality is equally as poor as their organization, I will simply dispute the charges and return it. Nearly one month has passed and I have not received an Anniversary gift for an Anniversary now past. Don't waste your money or test your patience with Fami!!
The print turned out perfect
The print turned out perfect! I made a last minute change which they were able to accommodate.
Beautiful Gift
Purchased this as a gift and was not disappointed! The couple loved it! Yes, definitely would recommend. Thank you.
I can't say enough good things about FamiPrints!
I can't say enough good things about this company, exceptional customer service! My Song Canvas was damaged when I received it. The damage was clearly done by the shipping company, there were footsteps all over the shipping box it came in. I emailed FamiPrints a picture of the damage and they sent me a new one within 4 days I had it. Unfortunately the second one was also damaged by the shipping company. I emailed FamiPrints a picture of the damage to both canvas side by side. Most companies would have told me to eat shit, however FamiPrints sent me a third one at no additional costs which is finally perfect. That's how you're supposed to take care of your customer, and I wasn't even mean. I wish more companies handled their business this way, thank you FamiPrints!.
I really love this canvas as I gave it…
I really love this canvas as I gave it as a wedding anniversary present and my family really loved the treasure memories this is going to make. Great Quality
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