BE A PART OF YOUR MEMORIESWe help people celebrate their Anniversary, Wedding, and Birthday in the most unique way by providing custom unique products that can't be found anywhere else.The Story Behind FamiPrintsCreated since 2020 by a group of young Designers and Entrepreneurs from Vietnam. We have created thousands of creative personalized products and have been serving hundreds of thousands of customers around the world, helping them have an unforgettable Anniversary and Wedding, ever!We believe strongly in excellent products and exceptional service can make a huge different in customer experiences. We want to be "A part of your memories".That's why we promise to deliver the finest of both.Our founding team are from Vietnam. Our headquarters are based in Detroit, USA. Besides, we have partners' factories in Canada, the UK, Australia, and the EU.All for just one simple goal:Make you happy.
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Is FamiPrints legit?
FamiPrints (famiprints.com) has a 3.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 32% give 1 star; The business has replied to 26% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the creative concepts and personalized designs, finding the online ordering process remarkably straightforward and easy to use for special gifts. Many people note that the final items arrive looking wonderful, featuring clear printing that matches their exact expectations.
However, some customers also noted frustrating issues with delayed deliveries and extended shipping times that missed important occasions. Some reviewers were not happy with poor customer service responses, a lack of communication, and missing tracking details. A few people experienced quality defects or errors with wrong dates and incorrect product details on their customized items.
Auto-generated from all reviews of this business. For reference only.
When ordering my Song Lyrics Vinyl print, I accidentally picked the wrong language. I emailed the company and Dave was quick with his response. Both Dave and Bella were understanding and help correct the situation in a timely matter. My husband loved his gift Thank you.
Outstanding product. My wife loved it. Customer service was accessed due to shipping difficulties but responded and resolved my issue. Overall a great product and experience.
I wish I would have checked these reviews before ordering. I have yet to receive a tracking number. First email says they recieved my order, then shipped, then order is being prepared to ship. They do NOT respond to emails. I paid for 2 day shipping so I could have gift for my mom in time for Christmas. I’ll be contacting my credit card company to reverse charges. Go through Etsy.
Wow, I am so upset I am not sure where to begin. Very nice concept, and all in all I would have been very happy other than there’s more than just the lyrics to our song on this piece. There’s a one sentence introduction that is taken from the television show it was sang in, and that ultimately has ruined it for me. Again, do not advertise song lyrics and then include whatever you want leading up to said song. Highly disappointed. False advertising if you ask me.
Order got shipped and with request-they provided a preview of product before shipment Anniversary gift appreciated by wife. I do wish that the company had a phone number for customer support. All communication after purchase done through e-mail.
Hi Julia,
Thank you for taking the time to share your feedback. We sincerely apologize for the incorrect text on your print. Our team has reached out to you via email to assist further. Please kindly check your inbox so we can promptly resolve this issue for you.
We appreciate your patience and understanding.
Best regards,
There is a big blue blotch that showed up on the grooms nose out of no where and no one has contacted me back on how to fix this issue even after I have submitted 2 tickets.
Reply from FamiPrints2025-10-29
Hi Amy,
Thank you for bringing this to our attention. We sincerely apologize for the blue blotch that appeared on the groom’s nose and for the delay in receiving a response.
Our support team will be in touch shortly with instructions to help resolve this issue. Please take a moment to check your inbox so we can move forward with resolving this for you.
We truly appreciate your patience and understanding in this matter.
Best regards,
My item turned out great. It looked like a real vinyl record with all the detail on it.
The printing came out crystal clear, especially the picture I used on the item.