Amy was wonderful and made the…
Amy was wonderful and made the experience fun.
Fareodaddy (fareodaddy.com) has a 3.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 41% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-08-11.
Most reviewers were somewhat happy with their experience overall. Consumers generally find the staff and customer service representatives extremely helpful, friendly, and highly professional when handling complex travel arrangements. Many people warmly appreciate agents who remain calm, patient, and supportive while guiding them carefully through various booking questions. Some reviewers were not happy with unexpected extra costs, sudden changes, and persistent issues concerning ticket availability after completing a reservation. Travelers frequently mentioned being asked to pay significantly higher prices, experiencing stressful communications, or facing additional unannounced fees for their flights. A few other people also reported frustrating difficulties when trying to resolve payment problems with rude representatives.
Auto-generated from all reviews of this business. For reference only.Amy was wonderful and made the experience fun.
Thank you to Emily Bennett for their assistance. They were polite, patient, and resourceful.
This sight is a ripoff they will cost you more money than you expect to pay. A flight I paid 591.00 and then they took my money. They will not refund you. Told me to complete my flight they needed an additional $400.00
I was disappointed that the airline cancelled by initial booking 26671 after confirming one leg of the trip and rendering my fee not refundable. However, your agent Dustin Henderson was very helpful on the phone and succeeded securing another satisfactory booking, albeit significantly more expensive. I give my five star rating to the agent.
He is really good and was able to help us
Dustin Henderson was pleasant, professional and very helpful!
Amy Shelton did a great job helping me.
This site is a bait and switch scam.
Amy Shelton Did anyone amazing job assisting me today. I was confused about my flights and she was able to look into them and ensure I do indeed have a round trip flight scheduled. She was patient and courteous. I appreciate her help!!
I have received this email from Fareodaddy. -------------------------------------------------------------------------- FareOdaddy Reservations Mon, May 4, 6:09 PM (4 days ago) to me Dear Passenger, We would like to inform you that a dispute has been raised regarding the flight taxes amounting to $223.16 for your booking from DFW to MIA. Kindly note that if we do not receive a response or a callback from you at the earliest, your tickets may be subject to cancellation. In such a case, the total ticket amount of $1226.40 will be non-refundable. Additionally, if the dispute is determined to be invalid or unresolved, the disputed amount may be charged back to you, and any associated eCredits linked to this booking will be cancelled. We strongly recommend that you contact us promptly to avoid any disruption to your travel plans. Thank you for your immediate attention to this matter. Sincerely, Customer Support Team ----------------------------------------------------------- They accessed my aa.com account using my booking code, changed all of my personal information, my email address and canceled my flight. Because I got money back that they overcharged me fraudulently. They said it taxes, but there was another $200 already charged to my card for taxes on top of my flights. I am suing!
Pete was helpful but this company is a scam. Maddie said I would get a credit for my fist fight that I was charged for and the departure flight was not available. I never got the credit. I then need to cancel the return flight because my mom got hospitalized and Pete sent me a 29 dollar Delta credit. Im out 250 dollars. This is a horrible company and should be shut down
Noah Parker was very helpful and polite. Thank you for an amazing customer service experience.
Terrible service lady called right after i booked just to tell me the flight wasn't available. Then said i was screwed because the flights are not refundable. This is a SCAM DO NOT BOOK! Refused to give me a supervisor. SNarky and terrible attitude!
Total scam!!! Don’t do business with “FareODaddy”!!! Apparently “Trust Pilot” is also not trustworthy as there are fake positive reviews here. Please look anywhere else on the internet at these scammers for valid information. If it seems too good to be true it is!
Amy Shelton went beyond her duties as a customer representative for Fareodaddy.com. Amy showed calmness, confidence, and compassion for a customer like myself that became extremely angry with the purchase of my tickets. I want to express my appreciation and apologize to Ms/Mrs Amy Shelton. She helps me to get to my destination and return without missing a beat and still stay calm during my anger and distress. Please provide her with anything your company gives to representatives like this. Again my deepest apologies to Ms/Mrs Amy for my frustration. Thank you again and have a good rest of the evenings.
Emillie. She was helpful taking me through step by step process of canceling and advocating to get back my money. Booked a flight but couldn’t go due to work schedule. Thank you!
Short version... This company is a total scam. Do not book anything with them. Long version below. I bought three different sets of tickets, so that my wife and I could go visit my mom (at different times) and then we would all three fly back together on one, and my mom would then return to her home two weeks later. I found some great prices for Delta Tickets, because I have a delta air credit card and am allowed to carry one suitcase free. Faredaddy then informed me that the three separate flights were booked but the flight that we were all flying on together was not available. (My mom is a senior and only agreed to fly if I flew with her). So I told fare daddy if I can't have the total package like I booked I don't want any of it. They claimed my individual flights were locked in and I would have to pay for those, but they would find a different airline for the other flights. (Which were much more expensive with terrible layovers, absolutely not acceptable for my senior citizen mom.) Anyway, Long story short, I cancelled my credit card fearing they would actually bill me for half of the flights that I booked and ended up being directly from Delta, which I will do in the first place next time.
STAY AWAY!!!!!!!! BAIT AND SWITCH!!!!! STEAL YOUR MONEY!!!!! PRICES ARE ACTUALLY TOO GOOD TO BE TRUE, BECAUSE THEY ARE NOT TRUE. I was never given a ticket. When I called the number told that seats were no longer available, even though I could see them on the airline website. Tried to charge me an addtional $470 on top of $145 for a one-way flight I could drive 5 hours.
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