Fastest VPN Service, Secure & Anonymous with Best Security Features. 24/7 Support & Apps Available on Mac, iOs, Android & Windows with Money Back Guarantee
FastestVPN (fastestvpn.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 42% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and responsive customer support team, noting that technical issues and login problems are resolved exceptionally quickly through online live chat. People also appreciate the straightforward setup process, affordable pricing options, and smooth everyday connection speeds that meet their daily needs. Some reviewers were not happy with customer service interactions, mentioning unhelpful replies, refused refunds, or prolonged back-and-forth communication without satisfactory outcomes. A few consumers additionally reported experiencing occasional frustrating slow speeds when streaming content or dealing with unexpected connection drops during certain usage periods.
Auto-generated from all reviews of this business. For reference only.It lives up for its price point, Good speeds and Good 24/7 live customer support. The android app needs a bit more polishing up (When using the Wireguard protocol) The website needs to have 2FA added for extra security but apart from the that it does the job. Would recommend it to anyone looking out for a budget vpn. If they manage to fix those issues i would give them 5 stars
Awesome VPN and outstanding customer service I am very pleased.
Awesome customer service that's fast and has no bullshit.
The best thing is their support... I really appreciate it. Recommended!!!
It's a scamming on TopCashBack. After 2 months, it just says "FastestVPN Cashback has been declined by the retailer." I am using TopCashBack all the time, so I am 100% I am doing the correct procedure / placing the correct order. When I tried to contact CS of FastestVPN , the CS (Trevor Holmes) isn't helpful, just tell me "you can use the service". Does he actually realise how ridiculous he sounds? NEVER use on FastestVPN. It is just a SCAM.
A service and a company that can not be trusted: Many of us have bought a "Lifetime Subscription". A subscription that for a long time got several protocols removed while FastestVPN tried to extort customers to pay AGAIN to "Upgrade" to get back the removed protocols!!! The protocols returned after a while, but not until after several weeks. The service is also terribly unreliable, at least in periods: In periods the service can be stable, or at least relative stable, and then suddenly, as now, it gets impossible to connect :-( This have a tendency to last at least several hours before getting stable again for a period. For several days now until being completely impossible to connect to now, FastestVPN have been unreliable and the connection have been dropped several times each day :-( FastestVPN is on top of everything FAR to often unable to reconnect after loosing connection even if there are a setting that is supposed to make FastestVPN do JUST that... Again and again and again and... FastestVPN is unable to reconnect after loosing the connection and just displays a message that a connection error occurred... FAR to many internet pages are blocked because the sites detects that a VPN is used. So with FastestVPN you can not access sites like Reddit, at least without being logged in. Several other sites seems to increase the use of going through Captchas A LOT and thereby wasting a lot of time because of using FastestVPN. The national broadcaster in my country detects that I am using FastestVPN and restricts what I am able to see because of it!
Hi, we apologize for the inconvenience caused. Please note that lifetime subscriptions do not expire, and we have not removed any VPN protocols from our service. You are requested to contact our support team via 24/7 live chat, or send us an email so we can assist you further.
Bought a lifetime subscription during the pandemic. Turns out it was called Lifetime but only applicable for 5 years. Service works otherwise - I'd just stay away from lifetime subscriptions. Or at least assume that its only a five year sub. Even if support says its not - they will renege on that at some point.
Hello, we're sorry for the inconvenience. Upon checking your subscription details, we found that it was not a lifetime subscription but a 5-year subscription, which has already expired. Lifetime subscriptions available on our website are different, and do not expire. For further details, please get in touch with our support team via live chat or email.
I recently had an issue with connection. I chatted with Trevor their guy ad BAM, im back up and running. The guy knows his stuff. I would like to give him 10 out of 5 stars for his fast answers and fixing my issue! Great customer and technical service. Awesome company for the last 6 years.
I CONNECTED WITH TECH SPECIALIST IN THE CHAT AND NOT ONLY DID HE RESOLVE MY ISSUE BUT TAUGHT ME SOMETHING NEW. GREAT CUSTOMER SERVICE. THANKS AGAIN MR. HOLMES.
Installed it on my Firestick 4k MAX using their very good instructions using Downloader. Launched the app and at the login page I was not able to access the email field to login. The up arrow on the remote only took me to the password field. I contacted the company via chat. They weren’t able to offer any guidance on use with a Firestick. After trying many attempts I was able to login! It was a convoluted loginbprocess. The settings took some getting used to- initially the default location was Paris- I’m in the USA! I got it connected but started to have problems launching apps. Tubi would not load. I got tired of fooling around with this app, deleted it and went back to using IP Vanish which has always worked just fine. I launched with no problems.
Very fast customer support when not able to logon from various devices. Had problems from my Mac mini, iPad, and Google TV Streamer. In all cases FastestVPN was able to resolve my problems in less than 5 minutes, by just providing my public IP Address. I strongly recommend this company as the service simply works.
Great app, and most importantly, fast and efficient support. Alden helped me out just now, super quickly. Thanks a lot!
I use Fastest VPN when traveling overseas and it generally works really well. When there is an issue, I just use the Chat feature and they have always been able to get me connected.
FastestVPN is incredibly easy to set up and available on all major platforms such as Windows, Mac and Android. Everything runs smoothly and quickly, providing exactly what I need for everyday use. The performance is consistently reliable and the connection speeds are impressive, even during longer sessions. The value for money is outstanding and clearly stands out compared to other VPN services. For me, Fastest VPN offers the perfect balance of simplicity, speed and features, and I cannot imagine choosing any other VPN provider.
Love the customer service, I’m useless at technology, and they preserver step by step to get me where I need to be
I have been using FastestVPN for years and whenever I have an issue, they fix it up right away. They are always patient amd respectful and always a REAL PERSON!
For a one-time VPN service and an affordable dedicated IP address addon, their services are massively great! Fast support response easy set up Good enough speed. You won't go wrong with this one. I highly recommend!!
We're thrilled to hear you found our one-time VPN service and dedicated IP address add-on to be a great value, along with the fast support and easy setup. Your satisfaction with the performance and speed means a lot, and we’re committed to delivering reliable, user-friendly solutions at an affordable price. Thanks, FastestVPN Team
I must say - for the very few issues I've had with the VPN product, there was always immediate response and resolution followed very quickly!
We're thrilled to hear our support team could respond and resolve issues quickly. If you ever need anything else, we're here to help. Enjoy your secure browsing! Thanks, FastestVPN Team
Thank you so much! We're delighted to hear you're enjoying it. Thanks, FastestVPN Team
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