Excellent service
It very reasonable priced and technical support is excellent.
Reply from FastestVPN2025-11-07
We’re glad you’re happy with our pricing and support, and we appreciate your business. Thanks, FastestVPN Team
About FastestVPN
Data updated- Website
- fastestvpn.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 94 reviews
- Replies to negative
- 42% (5/12)
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About this business
Fastest VPN Service, Secure & Anonymous with Best Security Features. 24/7 Support & Apps Available on Mac, iOs, Android & Windows with Money Back Guarantee
Is FastestVPN legit?
FastestVPN (fastestvpn.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 42% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and responsive customer support team, noting that technical issues and login problems are resolved exceptionally quickly through online live chat. People also appreciate the straightforward setup process, affordable pricing options, and smooth everyday connection speeds that meet their daily needs. Some reviewers were not happy with customer service interactions, mentioning unhelpful replies, refused refunds, or prolonged back-and-forth communication without satisfactory outcomes. A few consumers additionally reported experiencing occasional frustrating slow speeds when streaming content or dealing with unexpected connection drops during certain usage periods.
Auto-generated from all reviews of this business. For reference only.What people say
FANTASTIC CUSTOMER SUPPORT
I had an issue with my VPN not connecting. Went on the live chat and the issue was resolved within ten mins. The advisor talked me through all the settings and was very helpfull . If I could give ten stars I would !!
Reply from FastestVPN2025-11-04
We’re delighted to hear our support team was able to quickly resolve your VPN issue and guide you through the settings. We truly appreciate your kind words and your 10-star enthusiasm! Thanks, FastestVPN Team
Very impressive
Very impressive. I only waited less than 2 minutes and was sorted very quickly. Easy peasy. Alden was very helpful and very patient.
Reply from FastestVPN2025-11-03
We’re thrilled to hear that your experience was quick and smooth. We’ll be sure to pass your appreciation along to Alden for his helpful and patient service. Thanks, FastestVPN Team
it all works now.
it all works now.. just had Alden reset my system .. very nice person ... great responce time ... super nice great company ... highly recomend this service..
Reply from FastestVPN2025-11-03
We're glad Alden was able to get everything working smoothly for you. We truly appreciate your recommendation and are happy to have you as a valued customer! Thanks, FastestVPN Team
Perfect support
Perfect support. Support person was nice enough to connect remotely and guide through the app. I appreciate prompt and instant support. thanks again
Reply from FastestVPN2025-10-31
We’re glad our support team could assist you promptly and make the process smooth. We truly appreciate your feedback! Thanks, FastestVPN Team
Fast courteous customer service.
Fast courteous customer service. Got me up and running super fast. I hope it lasts, this is a new computer. I hope it's as good as ever!!
Reply from FastestVPN2025-11-03
We're glad to hear that our team was able to get you set up quickly. We hope you continue to enjoy your new computer, and we’re always here if you need any help in the future! Thanks, FastestVPN Team
Good & Reliable
I have using FastestVPN without a problem, I had a problem with wireguard but i could have reached the customer service and they solved my problem and this was the most important thing.
Reply from FastestVPN2025-10-29
We’re glad to hear that you’re enjoying FastestVPN and that our support team was able to quickly resolve your WireGuard issue. We appreciate your trust in us! Thanks, FastestVPN Team
Over 2 Years of Solid Service– Minor Glitches, Major Value
I've been using FastestVPN for over two years, and it's proven to be a reliable and cost-effective solution. While I occasionally encounter slow speeds or intermittent connectivity, these instances are infrequent and manageable. What truly sets FastestVPN apart is its support team. They're knowledgeable, responsive, and always ready to help. Every time I've reached out, they've handled my queries with professionalism and clarity. For the price, the service offers excellent value. If you're looking for a VPN that balances affordability with dependable performance and strong customer support, FastestVPN is a solid choice.
Reply from FastestVPN2025-10-27
We’re glad to hear that FastestVPN has been a reliable and valuable service for you over the years. We appreciate your feedback about occasional speed and connectivity issues—it helps us continue improving. Our support team will be thrilled to know their efforts made a positive difference. Thanks, FastestVPN Team
Cannot login and cannot contact company…
Cannot login and cannot contact company via chat or email. Says I have the wrong format
Strange log-in message
Unable to log in for some strange reason. Kept getting the following error message: "The data couldn't be read because it isn't in the correct format." CS took care of it immediately through "Chat."
Reply from FastestVPN2025-10-23
We’re glad our Customer Support team was able to quickly resolve the login issue for you. We appreciate your patience and feedback! Thanks, FastestVPN Team
Working Again.
Needed help reconnecting to Fastest VPN app. Alden was great at fixing the problem. Back to working again.
Reply from FastestVPN2025-10-23
We're thrilled to hear that Alden was able to help you reconnect to your Fastest VPN app and get everything working perfectly again. We'll be sure to pass on your kind words to him! Thanks, FastestVPN Team
works well most of the time
works well most of the time, any issues quickly resolved with online assistance.
Reply from FastestVPN2025-10-20
We're glad to hear it's working well and appreciate you mentioning our online assistance. Thanks, FastestVPN Team
Many HTTP proxies are down
Whilst some HTTP proxies work, right now, these ones are down: Testing id-jk.jumptoserver.com:4433 -> Proxy Authentication Required Testing bg-01.jumptoserver.com:4433 -> Connection Failed Testing br-cf.jumptoserver.com:4443 -> Connection Failed Testing ca-stream.jumptoserver.com:4433 -> Connection Failed Testing cy-nc.jumptoserver.com:4433 -> Connection Failed Testing de-dus1.jumptoserver.com:4433 -> Connection Failed Testing eg-cai.jumptoserver.com:4433 -> Connection Failed Testing es-01.jumptoserver.com:4433 -> Connection Failed Testing es-dbl.jumptoserver.com:4433 -> Connection Failed Testing fi-p2p.jumptoserver.com:4433 -> Connection Failed Testing fi.jumptoserver.com:4433 -> Connection Failed Testing ge-tb.jumptoserver.com:4433 -> Connection Failed Testing hk-dbl.jumptoserver.com:4433 -> Connection Failed Testing mx-cf.jumptoserver.com:4433 -> Connection Failed Testing my-cf.jumptoserver.com:4433 -> Connection Failed Testing nl-02.jumptoserver.com:4433 -> Connection Failed Testing nl-dbl.jumptoserver.com:4433 -> Connection Failed Testing ph-vr.jumptoserver.com:4433 -> Connection Failed Testing rs-01.jumptoserver.com:4433 -> Connection Failed Testing rs-pro.jumptoserver.com:4433 -> Connection Failed Testing sg-dvpn.jumptoserver.com:4433 -> Connection Failed Testing tr.jumptoserver.com:4433 -> Connection Failed Testing uae.jumptoserver.com:4433 -> Connection Failed Testing uk-dbl.jumptoserver.com:4433 -> Connection Failed Testing us-ash-stream.jumptoserver.com:4433 -> Connection Failed Testing us-dvpn.jumptoserver.com:4433 -> Connection Failed Testing us-ny1.jumptoserver.com:3128 -> Connection Failed These ones are up: Testing ar-vr.jumptoserver.com:4433 -> OK Testing at-01.jumptoserver.com:3128 -> OK Testing at-stream.jumptoserver.com:3128 -> OK Testing au-stream.jumptoserver.com:4433 -> OK Testing auau.jumptoserver.com:4433 -> OK Testing bel-01.jumptoserver.com:4433 -> OK Testing bel-stream.jumptoserver.com:4433 -> OK Testing ca-01.jumptoserver.com:4433 -> OK Testing ch-01.jumptoserver.com:4433 -> OK Testing clmb-pro.jumptoserver.com:4433 -> OK Testing clmb.jumptoserver.com:4433 -> OK Testing cz-01.jumptoserver.com:4433 -> OK Testing de-01.jumptoserver.com:4433 -> OK Testing de-dus2.jumptoserver.com:4433 -> OK Testing dk-01.jumptoserver.com:4433 -> OK Testing fi2.jumptoserver.com:4433 -> OK Testing fr.jumptoserver.com:4433 -> OK Testing grc.jumptoserver.com:4433 -> OK Testing hk.jumptoserver.com:4433 -> OK Testing hng.jumptoserver.com:4433 -> OK Testing ie-stream.jumptoserver.com:4433 -> OK Testing in-stream2.jumptoserver.com:3128 -> OK Testing in-vr.jumptoserver.com:3128 -> OK Testing ir.jumptoserver.com:4433 -> OK Testing it-01.jumptoserver.com:4433 -> OK Testing it-stream.jumptoserver.com:4433 -> OK Testing jp-stream.jumptoserver.com:4433 -> OK Testing jpjp.jumptoserver.com:4433 -> OK Testing kr.jumptoserver.com:4433 -> OK Testing lt-sia.jumptoserver.com:4433 -> OK Testing lux1.jumptoserver.com:4433 -> OK Testing nl-01.jumptoserver.com:4433 -> OK Testing nr-01.jumptoserver.com:4433 -> OK Testing pl.jumptoserver.com:4433 -> OK Testing pt.jumptoserver.com:4433 -> OK Testing ro-01.jumptoserver.com:4433 -> OK Testing ru-vr.jumptoserver.com:3128 -> OK Testing sa-jn.jumptoserver.com:4433 -> OK Testing se-01.jumptoserver.com:4433 -> OK Testing sg-01.jumptoserver.com:4433 -> OK Testing svk.jumptoserver.com:4433 -> OK Testing uk-01.jumptoserver.com:4433 -> OK Testing uk-02.jumptoserver.com:4433 -> OK Testing uk-streaming.jumptoserver.com:4433 -> OK Testing ur-kv.jumptoserver.com:4433 -> OK Testing us-ash.jumptoserver.com:4433 -> OK Testing us-at.jumptoserver.com:4433 -> OK Testing us-ch.jumptoserver.com:4433 -> OK Testing us-dl.jumptoserver.com:4433 -> OK Testing us-la.jumptoserver.com:4433 -> OK Testing us-mia.jumptoserver.com:4433 -> OK Testing us-se.jumptoserver.com:4433 -> OK Testing us-wt1.jumptoserver.com:3128 -> OK Testing vn-hn.jumptoserver.com:1993 -> OK
Good and fast support service
Reply from FastestVPN2025-10-20
Thank you for your feedback! We're glad we could assist you quickly. Thanks, FastestVPN Team
Very Fast Customer Support
Reply from FastestVPN2025-10-20
Wonderful to hear! We always aim for prompt service. Thanks, FastestVPN Team
Great Customer Service
I had some trouble connecting with FastestVPN on Windows after updating to Windows 11, version 25H2 for x64-based Systems (KB5066835) (26200.6899). I reached out to support, and they quickly provided a simple fix: running the app as administrator. It worked right away. I really appreciate the fast and helpful response — great customer service!
Reply from FastestVPN2025-10-17
Thank you for sharing your experience! We’re glad our support team was able to help you get connected quickly. We appreciate your kind words and are happy to know everything is working smoothly now. Thanks, FastestVPN Team
connection issue solved !!!
The support is very reactive and helpful. Connection issue solved easily.
Reply from FastestVPN2025-10-16
We’re glad to hear our support team could quickly resolve your connection issue. Your feedback means a lot to us! Thanks, FastestVPN Team
I've been using FastestVPN for years…
I've been using FastestVPN for years now and whenever I've had a problem, the online support has been exceptional - immediate response and problem usually fixed within minutes.
Reply from FastestVPN2025-10-16
We're thrilled to hear that you've had such a positive experience with our online support over the years. Providing exceptional and prompt assistance is a top priority for us, and we're delighted that we've been able to resolve your issues quickly. Thanks, FastestVPN Team
Customer support always fix problem…
Customer support always fix problem right away, have had the lifetime plan for sometime now. Had lifetime plan from different provider before and that provider definition of lifetime was only 5 years
Reply from FastestVPN2025-10-15
We're thrilled to hear that our customer support consistently resolves your issues promptly and that you're enjoying the value of your lifetime plan. We strive to offer a truly "lifetime" experience, and we're glad we've met your expectations, especially after your past experience. Thanks, FastestVPN Team
Great support help when the VPN system…
Great support help when the VPN system mysteriously locked me out of my account. Alden did an excellent job getting the problem corrected and getting everything set up correctly.
Reply from FastestVPN2025-10-13
We’re glad to hear that Alden was able to resolve the issue quickly and get you back up and running. We appreciate your kind words and are always here to help whenever you need support. Thanks, FastestVPN Team
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