Fastest VPN Service, Secure & Anonymous with Best Security Features. 24/7 Support & Apps Available on Mac, iOs, Android & Windows with Money Back Guarantee
FastestVPN (fastestvpn.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 42% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and responsive customer support team, noting that technical issues and login problems are resolved exceptionally quickly through online live chat. People also appreciate the straightforward setup process, affordable pricing options, and smooth everyday connection speeds that meet their daily needs. Some reviewers were not happy with customer service interactions, mentioning unhelpful replies, refused refunds, or prolonged back-and-forth communication without satisfactory outcomes. A few consumers additionally reported experiencing occasional frustrating slow speeds when streaming content or dealing with unexpected connection drops during certain usage periods.
Auto-generated from all reviews of this business. For reference only.I had two issues: Would not log me in and would not log into a VPN server. They handled both problems.
We are very glad we were able to successfully resolve both the login and VPN connectivity issues for you. Thanks, FastestVPN Team
I literally just started using it but I am pleased with what I have seen so far. Initial issues with connectivity were able to be corrected with the help of support that walked me through the changes I needed to make. So far so good. I also like how affordable it is. I was looking at renewing my NordVPN in next year but the price has gone out of my need. I think you should try FastestVPN -
We’re glad our support team could help get you set up and that you’re enjoying the service so far. We appreciate your recommendation and look forward to continuing to provide great value for you. Thanks, FastestVPN Team
We’re glad you’re happy with our product and service, and we look forward to serving you again. Thanks, FastestVPN Team
Tech support was very good and helpful informative. Got me up and running in no time.
We're glad our tech support team could assist you quickly and get you up and running. We appreciate your support! Thanks, FastestVPN Team
Fastest service is reliable and when it comes to customer service they are top notch.
We’re thrilled to hear you’re happy with our fast and reliable service, and we truly appreciate your recognition of our customer support team. Thanks, FastestVPN Team
Great Work! Very diligent solved the problem great!
Thank you so much for the kind words! We're glad we could solve the problem and appreciate your feedback. Thanks, FastestVPN Team
Yes , a very wonderful VPN and the few problems I ever had was always fixed by Customer service, Great Locations all over the world . You won't be disappointed , Five stars *****
Thank you for being a loyal FastestVPN user and for sharing your experience! We’re glad our support team could assist you quickly whenever needed. Your recommendation means a lot to us. Thanks, FastestVPN Team
Thank you for your feedback! We're glad we you're enjoying our service. Thanks, FastestVPN Team
I've used FastestVPN for years now and whenever I've had connection issues the tech support chat is always open and fast to fix the issue. Highly recommend.
We’re glad our support team has been able to help quickly whenever needed, and we truly appreciate your recommendation. Thanks, FastestVPN Team
After a short time Trevor Holmes was able to solve my issue. Can't ask for better support.
We’re glad Trevor was able to resolve your issue quickly, and we truly appreciate your feedback. Thanks, FastestVPN Team
Well I can't download the. New app from.anywhere and even tried on the fastest VPN website yesterday I was given an outdated app told me I should not have used it as it's outdated but they fastest VPN they were the ones who.sent me it .also today I was sent wrong files to install I have an android TV box and was sent zip files and zip files won't work on a apk box and then.afternusing.a remote control to type.my messages when U type it keeps putting a box over what IAM writing very not useful .and then my chat was ended so I had wasted ,25 mins of messages just ended I think because they could not help me how.rude is it to end Ur chat .
We’re sorry for the inconvenience. Our support team has already assisted you with your query via chat and email. Regarding the chat issue, the session was closed according to protocol due to no response from your side for some time. If you still need further assistance, please feel free to reach out to us again.
I bought the Lifetime subscription a few years ago but never used it until about 3 months ago. It’s fast and simple to use. And great customer service. They’re always available online and helpful too.
We're so glad to hear you're enjoying the service and finding our customer support helpful. We appreciate you being a Lifetime member! Thanks, FastestVPN Team
There are plenty of one-star reviews—and for good reason. The VPN rarely works as intended, and canceling a subscription is unnecessarily complicated. I regret not choosing a more reputable, well-known VPN provider from the start, as it would have saved me time and money.
We sincerely apologize for the trouble caused. To assist you better, please provide more details about the issue. Our team is available 24/7 via live chat or email, and we will work to resolve your concern as quickly as we can.
Kept getting "Login Failed" message. Changed PW's but still no luck. One convo with Alden and the problem was resolved in seconds! Thanks Alden and FastestVPN!
We're glad Alden was able to help you get logged in so quickly! Thanks for sharing your experience and for choosing FastestVPN. Thanks, FastestVPN Team
This is a great VPN, it is a very good service on all fronts. It is fast, efficient and has incredible customer service whenever you need them. Don’t hesitate to use this VPN, they are awesome.
We're thrilled to hear you're happy with our speed, efficiency, and customer support. Your recommendation means a lot to us! Thanks, FastestVPN Team
I have no idea how they sorted me out so quickly, but I went from not being able to log in to being able to in like 20 seconds. Why can't all customer service be so painless. Lifelong fan - thx!
We're so glad we could get you back up and running so quickly! Thanks for your kind words – we’re thrilled to have you as a lifelong fan. Thanks, FastestVPN Team
I had a problem and worked with Chuck Rivers to fix it. He was super!!! I can't thank him enough for his efforts. He stayed with me until the vpn was working again. Thanks Chuck and thanks Fastest VPN
We’re so glad to hear Chuck was able to get your VPN working smoothly! Thank you for sharing your experience, and we’ll be sure to pass along your kind words to him. Thanks, FastestVPN Team
I was at a loss for how to proceed. I know I must have frustrated the tech who helped me Alden, but he was kind and patient. He helped to resolve my problem.
We're glad Alden was able to assist you with patience and care. We'll be sure to pass along your appreciation to him. Thanks, FastestVPN Team
Been a lifetime user since 2020. Good value for money. Decent speeds of up to 100Mbit/s from what I have seen based on the servers I chose. I use the VPN 1-2 times per month and only had 1 login issue in all these years that was resolved quickly with customer service.
Thank you for being a loyal user since 2020! We're glad to hear you’re happy with the value, speeds, and customer service. We appreciate your trust and look forward to continuing to serve you. Thanks, FastestVPN Team
We’re glad you’re happy with our 24/7 fast service and appreciate your support. Thanks, FastestVPN Team
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