FFWD Wheels USA

Smooth like butter

Everything was great from purchase to the road, light gravel...awesome experience!

Very badly designed e-Commerce site

Very badly designed e-Commerce site. After choosing the Paypal option, the site still demanded that I manually input name, address, etc. Very confusing and I tried to switch to CC. It then charged both Paypal and the CC, eventually reversing the Paypal charge. My advice is to get another team/contractor to redesign the web-site.

Everything was great, but

Everything was great, but when I took the wheels out of the box and gave them a spin, I noticed both had a significant lateral wobble. I had to take it upon myself to get them true again. Other than that, I’m very satisfied.

thank you ok

Best customer service

The customer service is fantastic (not sure there is a better way to describe this). I had some issues with UPS delivering my package, and FFW worked it out right away.

Excellent Wheels

Excellent Wheels! Excellent experience so far. Replaced my Zipp 404 Firecrest with Ryot 55s and i love them! Weight was exactly 1632grams with tape and valves. Easy install. Setup tubeless with Pirelli PZero Race TLRs using on one tire lever. Holds air better than the Zipps for sure. Rides and accelerates great. DT swiss 240 exp hubs are a little louder than expected but a little more special grease will help. And this wheelset is BEAUTIFUL especially with the sun shinning directly on them.

High Quality and Fast

I needed a quality wheelset with a shorter rim depth than my WTO 60's due to the Texas winds. After days of back and forth with Jay...we decided on the F4r FCC 45mm wheelset. First thing...they are awesome looking! Second...the come ready to install your TLR tires with rim strips and valve stems already installed! My impression on the first ride started off mixed...because well...I was expecting unrealistic improvement because I was so excited about the wheels...I mean they are a quality set of mid-height wheels not extra power in my legs or fitness!! haha I really noticed a difference riding across an uneven wooden bridge on my loop. They seem to absorb the bumps noticeably better then my Campy wheels. The real test came when I turned crosswind...instead of feeling my bars pull because of the wind...I felt nothing...they tracked in the crosswind very well. When I turned into the wind...they held speed and were very stable. These are outstanding all around wheels. I am able to roll 20+ and keep the speed up. I originally bought these wheels for windy days, but these F4r FCC wheels are going to be my daily riders! After 200 miles...I am very happy with my purchase. Definitely worth the couple hundred dollars more than the Taiwanese or Chinese wheels for starters...just the hubs! High quality for sure!! Now consider the spokes and rims and it's a no brainer! FFWD for the win!!!

Well designed website

Well designed website, very informative. Jay was quick to respond to my initial interest and followed up. Order and shipment was very responsive. Wheels look and perform amazing. Truly complimented the build quality of my bike overall.

geoffersonianUnited States · 3 reviews · Verified · Experienced 2024-08-12 · Posted 2024-08-25

It was easy

It was easy. They answer messages outside of business hours. I placed my order on the weekend and I picked the wheels up locally on Monday.

Excellent service and prompt delivery…

Excellent service and prompt delivery as always. Super easy and very happy

Received fast and responsive support…

Received fast and responsive support when needing to make a change to my order. Very pleased with the quality of items received and would happily order from FFWD again.

Excellent company and excellent experience.

Reached out with a question and received immediate reply and subsequent help. These wheels and the company behind them are extremely professional and credible.

Very impressed with the entire package

Very impressed with the entire package. I lack the tools to test/measure dishing, eccentricity, spoke tension consistency, etc. But the build and material quality are excellent. The included excellent quality wheel bag is a nice touch.

You guys are awesome it’s my first time…

You guys are awesome it’s my first time buying a brand new wheels and I can’t wait to use it looks great on my new build thank you!

Amazing customer service

Amazing customer service, FFWD team answered all my questions prior to order a set of Ryot77s. Will highly recommend, on top of the fact that the wheels are amazing product as is. Just made the whole buying experience even better.

This is a true bussisnes great,no…

This is a true bussisnes great,no nonsense interaction , fast ,I had my set of wheells delivered to me the next day, they are long installed ,and, I'm riding them very happy ,thank you for the great service ,product on the market today , Antonio.

The wheels work great

The wheels work great, delivery was fast. I had a small problem with a second set of wheels purchased, but it was resolved quickly. Thanks

It was a simple question I needed…

It was a simple question I needed answered, and FFWD answered it quickly and accurately, and even gave me the part number to order, and everything worked perfectly. Thanks

Great pricing

Great pricing. Fast and helpful response to questions.

RYOT77 Track Wheelset

I was able to talk to someone and have all my questions answered. Also the wheelsets were shipped immediately. Overall awesome service and response. In the future I will purchase other wheelsets for road and gravel bikes