Ivy listened and updated my service…
Ivy listened and updated my service requests to answer my questions .
FirstKey Homes (firstkeyhomes.com) has a 4.8 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Ivy listened and updated my service requests to answer my questions .
Anusha Nath Choudhury is a great property manager. She's extremely informative. Explained everything I need to know down to the dollar and the cents. I think her so much on the floor to working with her pertaining to any other problems I might have. She's a great one.
Marquis was beyond helpful and well informed! I truly appreciate his customer service and assistance today!
My experience with Ely was great, she was very patient with me. Excellent customer service. She took her time to explain my opinions. I was very satisfied when I got off the phone with her.
Friendly and eager to get my requests handled
1. The representative listened to my issue. 2. The problem was addressed with a referral to the appropriate agency. 3. The agent was courteous and exact.
Alonzo was knowledgeable, courteous, and friendly. He resolved my service request quickly and efficiently.
Dunor was effective and very professional! Look forward to working with him in the future for my maintenance needs!
Akia was very professional and followed through with her return phone calls as she said she would. This has made this process so easy to navigate since having a person like this help!
Thank you to Debanshu Patra, he listened with patience. He searched for options to help me with my request and sent the information immediately for me to proceed. It’s nice to be treated with respect.
Thank you Keith Canoso for your help I really appreciate
Jan was extremely helpful and knew immediately what I needed from him and solved my problem quickly!
Romel Pajartin was incredibly helpful today, and very understanding about the issue we had contacted Firstkey about, as well as very patient listening to why I couldn't immediately reply to an email but that I could after getting home from work, along with patience as the phone was breaking up a bit. As someone with a non-typical work schedule, I feel lucky and privileged to be able to speak with a representative with such a valuable skill. We had a solution very quickly and their customer service was spot on. Thank you so much!!
Itisha, was very informative, professional, and very helpful.
Leon was very friendly and understanding of our personal situation.
She listened and made sure to get all details of my issue at the time of the call.
ROHIT BISWAS Was awesome at answering my questions and moving my application along. Thank you again Rohit.
Mae was very kind and professional. We had a horrible experience with an outside vendor. She helped me through the process and scheduled another service request for our plumbing issue.
204 reviews matching