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Money & Insurance

FirstKey Homes

204 reviews

4.8204 reviews
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About FirstKey Homes

Data updated
Website
firstkeyhomes.com
Category
Money & Insurance
Location
United States · Marietta
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
0% (0/8)
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Is FirstKey Homes legit?

FirstKey Homes (firstkeyhomes.com) has a 4.8 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

R
Ron Mccoy · 11 reviews · Experienced 2026-08-04 ·

Ivy listened and updated my service…

Ivy listened and updated my service requests to answer my questions .

W
Wolley · 1 review · Experienced 2026-08-03 ·

Anusha Nath Choudhury is a great…

Anusha Nath Choudhury is a great property manager. She's extremely informative. Explained everything I need to know down to the dollar and the cents. I think her so much on the floor to working with her pertaining to any other problems I might have. She's a great one.

M
Moe Butler · 1 review · Experienced 2026-08-04 ·

Marquis was beyond helpful and well…

Marquis was beyond helpful and well informed! I truly appreciate his customer service and assistance today!

Y
Ychantiz · 4 reviews · Experienced 2026-08-04 ·

Romel was very nice and helpful

D
Debra · 2 reviews · Experienced 2026-08-04 ·

My experience with Ely was great

My experience with Ely was great, she was very patient with me. Excellent customer service. She took her time to explain my opinions. I was very satisfied when I got off the phone with her.

m
mandygirl · 2 reviews · Experienced 2026-08-04 ·

Weng was thorough and very kind!

B
Brian Waterhouse · 2 reviews · Experienced 2026-08-04 ·

Friendly and eager to get my requests…

Friendly and eager to get my requests handled

a
albert dennis brooks · 1 review · Experienced 2026-07-31 ·

1 Review of service

1. The representative listened to my issue. 2. The problem was addressed with a referral to the appropriate agency. 3. The agent was courteous and exact.

L
LuvMeKay · 3 reviews · Experienced 2026-08-01 ·

Alonzo was knowledgeable

Alonzo was knowledgeable, courteous, and friendly. He resolved my service request quickly and efficiently.

t
tashara banks · 1 review · Experienced 2026-08-04 ·

Dunor was effective and very…

Dunor was effective and very professional! Look forward to working with him in the future for my maintenance needs!

V
Verna · 2 reviews · Experienced 2026-08-03 ·

Professional and follow through

Akia was very professional and followed through with her return phone calls as she said she would. This has made this process so easy to navigate since having a person like this help!

D
Donna Ferguson · 1 review · Experienced 2026-08-04 ·

Thank you to Debanshu Patra

Thank you to Debanshu Patra, he listened with patience. He searched for options to help me with my request and sent the information immediately for me to proceed. It’s nice to be treated with respect.

Romel Pajartin was incredibly helpful…

Romel Pajartin was incredibly helpful today, and very understanding about the issue we had contacted Firstkey about, as well as very patient listening to why I couldn't immediately reply to an email but that I could after getting home from work, along with patience as the phone was breaking up a bit. As someone with a non-typical work schedule, I feel lucky and privileged to be able to speak with a representative with such a valuable skill. We had a solution very quickly and their customer service was spot on. Thank you so much!!

Mae was very kind and professional

Mae was very kind and professional. We had a horrible experience with an outside vendor. She helped me through the process and scheduled another service request for our plumbing issue.