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FlatRate Moving

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100 reviews

4.8100 reviews
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About FlatRate Moving

Data updated
Website
flatrate.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
50% (2/4)
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About this business

FlatRate Moving is NYC’s #1 recommended mover, revolutionizing the industry since 1991 with guaranteed, all-inclusive pricing that eliminates hidden fees for a completely stress-free experience. With over 30 years of expertise, we specialize in local, long-distance, international, and commercial moving services, along with secure storage solutions. Our flat-rate pricing ensures no surprises, while our team of expert movers is professionally trained to handle your belongings with care. We utilize advanced technology, including the MyFlatRate app, allowing customers to track and manage their move seamlessly. Our premium packing services use high-quality materials for maximum protection, ensuring every item arrives safely. Known for our efficiency, professionalism, and reliability, we simplify the moving process with meticulous planning, secure packing, and real-time tracking. Whether relocating across town or internationally, our customers trust us to deliver on time and with the utmost care. Get your free quote today!

Written by the business, not verified by us.

Is FlatRate Moving legit?

FlatRate Moving (flatrate.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Price, User experience, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the moving teams for arriving on time, working efficiently, and handling all personal belongings with exceptional care. People also appreciate the competitive pricing, fair quotes, and transparent communication maintained throughout the entire relocation process. Some reviewers were not happy with communication delays and customer service unresponsiveness regarding post-move issues or missing information. A few customers also experienced unexpected scheduling changes, late arrivals, and timing issues that caused frustration on moving day. Others noted isolated problems with packing quality or short staffing during specific stages of their service.

Auto-generated from all reviews of this business. For reference only.

What people say

FlatRate - FirstRate

the pickup of my things for moving could not have gone more smoothly. FlatRate was right on time, thoroughly professional with packing, took great care of my personal things, and finished in breathtaking time. My thanks to Matt, Gabe, Avi and the other two gentlemen who came to pack up things. I apologize for not remembering their names. I could not have been more pleased with choosing FlatRate and look forward to receiving my furniture and personal items in Colorado in a week or so. Many thanks.

Highly recommend Elite Flatrate

Elite Flatrate team was an excellent! Move went extremely well, it was seamlessly executed. I was completely supported from start to finish, beginning with Dejon, Flatrate Manager planning the move and determining the crew to Erez, Lead manager on the day of the move. Erez was absolutely fantastic (as usual). He managed the whole process with such ease and grace! He worked very hard and always with a smile 😊. He is a true professional! I’m grateful to have his help- it made all the difference. Adelpho was incredible too. He was always smiling and doing a fantastic job too. I felt like Adelpho really cared, such integrity and did a great job! He also managed Enrique and Dario, everyone was excellent . They were the fantastic four yesterday. Thank you so much, I sincerely appreciate having the Flatrate team move us into the next chapter of our lives. Highly recommend Flatrate Elite!

From start to finish

From start to finish - everything was excellent. George gave me a simple to read proposal, a fair price and there were no hidden extras. The crew was very nice to work with and punctual. It was a fantastic moving experience and I will try and use Flatrate again!

FLATRATE MOVING IS ABSOLUTELY AMAZING

FLATRATE MOVING IS ABSOLUTELY AMAZING! I appreicate how they begin with a virtual call to visually see my inventory and assess my needs a pricing from there. Leaving no room for guessing or misunderstanding. Then the team in the office, have a no pressure approach! Of course this is business and they want you to pick them but there was no coercing, nor unrealistic promises. They respected and did all they could for my budget. They maintained excellent communication. ALSO, the movers that arrived were not a third party, but the same company!!! That is super important for consistency. The movers arrived early, which threw me for a second, but they waited, until the given time window and got right to work. The 3 man team was super efficient, kind and competent. I definitely recommend 10 out of 10!

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