For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Home Services

FlatRate Moving

Claimed

100 reviews

4.8100 reviews
Write a review

About FlatRate Moving

Data updated
Website
flatrate.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
50% (2/4)
Do you own FlatRate Moving? Claim this profile for free and start replying to reviews.

About this business

FlatRate Moving is NYC’s #1 recommended mover, revolutionizing the industry since 1991 with guaranteed, all-inclusive pricing that eliminates hidden fees for a completely stress-free experience. With over 30 years of expertise, we specialize in local, long-distance, international, and commercial moving services, along with secure storage solutions. Our flat-rate pricing ensures no surprises, while our team of expert movers is professionally trained to handle your belongings with care. We utilize advanced technology, including the MyFlatRate app, allowing customers to track and manage their move seamlessly. Our premium packing services use high-quality materials for maximum protection, ensuring every item arrives safely. Known for our efficiency, professionalism, and reliability, we simplify the moving process with meticulous planning, secure packing, and real-time tracking. Whether relocating across town or internationally, our customers trust us to deliver on time and with the utmost care. Get your free quote today!

Written by the business, not verified by us.

Is FlatRate Moving legit?

FlatRate Moving (flatrate.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Price, User experience, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the moving teams for arriving on time, working efficiently, and handling all personal belongings with exceptional care. People also appreciate the competitive pricing, fair quotes, and transparent communication maintained throughout the entire relocation process. Some reviewers were not happy with communication delays and customer service unresponsiveness regarding post-move issues or missing information. A few customers also experienced unexpected scheduling changes, late arrivals, and timing issues that caused frustration on moving day. Others noted isolated problems with packing quality or short staffing during specific stages of their service.

Auto-generated from all reviews of this business. For reference only.

What people say

Thank you!

The whole experience went really well, from booking to delivery. Zuleika provided guidance and patience throughout the booking process. The moving team was just as professional and kind. They were on time, assisted with everything and more, with the delivery ended up happening during the snowstorm. They manager beautifully. Thank you!

Organized, efficient, and fair

Communication was great across all teams. Movers were on time, handled my items with care, organized, and efficient. Price from the sales team was reasonable and competitive. I’ve used Flat Rate 2 years in a row, and both times they made my moving day go smoothly! Highly recommend.

An uphill move

My move was to a 4th floor walk up apt. I was so surprised with how quickly the movers were able to finish everything. They were well coordinated. They were also nice and respectful and helpful. I felt terribly for them bc it was a lot manual heavy lifting without the assist of an elevator. I hope the company pays movers extra for walk up moves as they seem much more challenging. They were so winded and despite this they managed to see through the task without damaging anything. Thank you so much to my movers today. Your assistance today meant everything to me. I also want to give the consultant a shout out. She was helpful and patient when I had to reschedule my move bc of the weather. This is my second time using Flaterate moving. Both times were positive experiences. My only wish is for them to have bins as additional packing options as they are more environmentally friendly.

Decided to make a move..

My family and I have a lot going on this year so when we decided to move I wanted to do some research on companies and pricing.. I talked to a few companies but when I reached out to FlatRate Moving. I was very impressed with their service and their ability to help us out.. Ps they’re Rate are some of the best prices

I booked FlatRate Moving on January 27

I booked FlatRate Moving on January 27, 2025 when I shifted to a new apartment across the city. Honestly, I was worried about large furniture because last time another company scratched my table. Their team came on time, wrapped everything properly and asked me twice if there were fragile items. One thing I liked was they explained the final cost before starting—so no hidden surprises later. The unloading took a bit longer than expected, but overall everything arrived in one piece, which is what I really cared about.

I am genuinely impressed with FlatRate

I am genuinely impressed with FlatRate. I had a cross country move and it went seamlessly. I’ve heard so many moving horror stories and FlatRate luckily will not fall into that category. They were incredibly organized with inventory and also very proactive / over communicative on every update with my move which helped a ton/ put me at ease. The price was fair too - I was way over quoted at another company, and then way under quoted at another company up front (but heard that company isn’t reliable and has many hidden fees). FlatRate was super transparent and efficient and honestly just great. I’m glad I can trust them. Thank you!!

We had a fantastic move

We had a fantastic move. From my first contact to the sales team and their follow up. Their extremely quick turnaround for a certificate of insurance I needed for my building to the day of arrival. Telephone calls during the move contacting me if everything was going OK. The actual team moving were so professional, polite efficient and careful. Just very highly recommended and I was so impressed.

People also looked at