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Electronics & Technology

Fonoma

Claimed

200 reviews

4.5200 reviews
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About Fonoma

Data updated
Website
fonoma.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
9 reviews
Replies to negative
100% (19/19)
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About this business

Fonoma is the top-rated service for sending mobile recharges and data plans to Cuba, trusted by thousands of customers worldwide since 2012. Whether you need a Cubacel recharge, a data plan, or a Nauta recharge, your loved ones in Cuba receive it in seconds.We know how important it is to keep your family connected. That's why we've spent over 13 years perfecting a fast, transparent, and reliable recharge experience — with no hidden fees and 3% cashback on every transaction.What sets Fonoma apart:- Instant delivery of Cubacel voice and data recharges, ETECSA data plans, and Nauta recharges.- Available 24/7 via web, iOS, and Android.- Secure payments with credit cards, debit cards, PayPal, Apple Pay, and Google Pay.- Bilingual support in English and Spanish at help.fonoma.com.- A $7 referral bonus for you and your friends.Send a recharge to any Cubacel number from the United States, Spain, Mexico, or anywhere in the world.Based in Doral, Florida, Fonoma LLC has been serving the Cuban diaspora for over a decade. Visit us at https://www.fonoma.com

Written by the business, not verified by us.

Is Fonoma legit?

Fonoma (fonoma.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

A
Ajay · 1 review · Verified · Experienced 2023-04-13 ·

Always accurate and website is easy to…

Always accurate and website is easy to use.

Reply from Fonoma2023-04-14

Hello Ajay, Thank you for trusting Fonoma. We will continue working to always offer you the best service. Greetings. Raiko, Fonoma Support Team.

w
william · 1 review · Verified · Experienced 2023-04-12 ·

I was surprised at the price increase…

I was surprised at the price increase on my last recharge I sent it use to be 24.00 American and this one was about 38 , not good I.will have to find another way to send a recharge????

Reply from Fonoma2023-04-12

William The one you sent was the $34.86, the person receives 3500 CUP + 40 GB + unlimited data. The lower option is $24.90 USD for which the person receives 500 CUP + 30 GB + unlimited data, but it was not the one you selected. Promotional recharges have NOT changed prices. Whenever you need, you can contact us at [email protected], we are here to help you and answer any questions about our service. Have a nice day Karen Support Team

R
ROGELIO · 1 review · Verified · Experienced 2023-04-12 ·

ROGELIO2103

Reply from Fonoma2023-05-02

Hola, Gracias por confiar en Fonoma. ¡¡Buen día!! Dunia_Fonoma

L
Luca Pratesi · 2 reviews · Verified · Experienced 2023-04-05 ·

Very good! Simple, quick, perfectly working.

Reply from Fonoma2023-04-07

Hello Luca, Thank you for trusting Fonoma. We will continue working to always offer you the best service. Greetings. Adianez, Fonoma Support Team.

e
ennio · 1 review · Verified · Experienced 2023-04-05 ·

very good

very good. b.regards

Reply from Fonoma2023-04-07

Hello Ennio, Thank you for sharing your opinion with us . We are glad that our service is to your liking. Greetings. Adianez, Fonoma Support Team.

T
THARMARAJAH · 1 review · Verified · Experienced 2023-03-02 ·

yes last few years I am using you…

yes last few years I am using you company to recharge. my friend's phone in Cuba, I only use my credit card. with your company, recently my card information was used in America, to by the air ticket, I believe someone has access to my credit CARD INFORMATION IN YOUR COMPANY and did this fraud. Since that I am using prepaid credit card to avoid this happen again. my advised please try to stop this happen to other clients, I am from Canada thanks

Reply from Fonoma2023-04-05

Good morning Tharmarajah, First of all, you are making false accusations about Fonoma without having any real evidence to prove this testimony and this may constitute a legal violation. Fonoma is a serious company that has been operating in the market for several years and we manage numerous transactions daily without incident. If you pay by card, the payment information does not pass through Fonoma's servers; it goes directly to the payment processors (only the last 4 digits of the card are stored). To make it easier for you to understand, in our company nobody absolutely nobody knows the complete numbering of your bank card. If PayPal is used, the payment information is handled directly by PayPal. Fonoma complies with the strictest payment processing requirements (PCI compliance) and implements HTTPS protocol throughout the website. We are sorry to hear that your card has been misused and encourage you to report this to the appropriate authorities and take your banking information into safekeeping. Any information you need from Fonoma we are at your disposal to help you. Regards Dunia_Fonoma

J
Jenny · 1 review · Verified · Experienced 2023-04-04 ·

Good experience

Reply from Fonoma2023-04-04

Hello, Thank you very much, we are glad to hear that you are pleased with our service. Regards Karen, Fonoma Support Team

E
Enrique · 1 review · Verified · Experienced 2023-03-22 ·

Amazing site

Efficient, and just really wasy to use! Great tool to send a gift to family!

Reply from Fonoma2023-03-31

Hello Enrique, Thank you for sharing your opinion with us. We are glad that our service is to your liking. Thanks for trusting Fonoma. Greetings. Adianez, Fonoma Support Team.

R
RAYMONDHonduras · 5 reviews · Verified · Experienced 2023-03-26 ·

The thing I do not like is that they…

The thing I do not like is that they will not allow me to send three recharges in the row. When I try to send the third one it sends it to security I send you the same numbers so I don't understand what the problem is other than that your service is fine

Reply from Fonoma2023-03-26

Hello Raymong: For security reasons, some recharges must be manually checked by the Fonoma team, which is what happened in your case. For this we need to check and confirm some data. It is a process that does not usually take long and is done to ensure the security of your purchase. We will take your comment into account to try to speed up your process as much as possible. Best regards and thank you for your patience 😃. Dunia_Fonoma

j
jos · 1 review · Verified · Experienced 2023-03-21 ·

Quick clear service and promotions.

Reply from Fonoma2023-03-25

Hello Jos, Thank you very much for your comment, we are glad to know that you feel comfortable with our service. Have a great day! Dunia_Fonoma

m
maria · 1 review · Verified · Experienced 2023-03-09 ·

It is easy to follow and always on time.

Reply from Fonoma2023-03-12

Hello Maria, Thank you for trusting Fonoma. We are glad that our service is to your liking. Greetings. Adianez, Fonoma Support Team.

B
Bob · 5 reviews · Verified · Experienced 2023-03-06 ·

Fast and Efficient

Reply from Fonoma2023-03-07

Bob We are very grateful for your trust. For Fonoma is a priority to ensure the satisfaction of our users and your comment inspires us to continue improving. Best regards Karen, Fonoma Support Team

d
dinorah diaz · 3 reviews · Verified · Experienced 2023-02-26 ·

porq me da recompensas

Reply from Fonoma2023-02-27

Hola dinorah, Para nosotros es un gusto que te sientas satisfecha, es un placer tenerte en nuestra familia. Que tengas un hermoso día 🐣 Gabi Equipo de soporte

B
Bogdan · 1 review · Verified · Experienced 2023-02-18 ·

very good web side I did never had…

very good web side I did never had problem

Reply from Fonoma2023-02-19

Hello Bogdan, Thank you very much for your comment, we are glad to know that you feel comfortable with our service. Have a great day!!! Dunia_Fonoma

p
phillip bounds · 2 reviews · Verified · Experienced 2023-02-19 ·

How easy it was

Reply from Fonoma2023-02-19

Hello Phillip bounds We are very happy to hear that your experience using our service was smooth and good. We look forward to seeing you soon :) Regards !!!! Denise, Phonoma_Support

H
Hans · 10 reviews · Verified · Experienced 2023-02-16 ·

Trustworthy.

Easy to transfer money although you have to provide a lot of information of the person in Cuba. But I used this site earlier and the money always arrived quickly in Cuba.

Reply from Fonoma2023-02-18

Hello Hans We appreciate your comment and are very happy to hear that you like our service because of its ease of use. We are glad to hear that your shipments always arrive quickly. Thank you for trusting Fonoma. Best regards! Denise, Fonoma_Support

M
Marisleybis Martinez naranjo · 2 reviews · Verified · Experienced 2023-02-13 ·

Octima.rapidita e correttesa.

Reply from Fonoma2023-02-16

Hola, Gracias, nos alegra saber que te resulta fácil y eficiente 😉 ¡¡Buen día!! Dunia_Fonoma

T
Trym BoxingNorway · 2 reviews · Verified · Experienced 2023-02-11 ·

I am very satisfied with Fonoma.

I am very satisfied with Fonoma. It's easy to order top-up for my contacts in Cuba. This has worked for a long time, but one of my last transfers on February 31st to # +(53)-5282-9127. Order ID 124709146, according to recipient Miosoti Rodriguez, her cell phone was not charged...

Reply from Fonoma2023-02-13

Hello Trym Boxing, we appreciate you writing to us and commenting your experience with us, we have verified what you say and you have not made a top up with Fonoma to the number 5352829127, the ID you indicate does not correspond to an ID of a Fonoma top up, we ask you to verify with which company you made that top up. The only recharge you made today through Fonoma was to another contact, I suggest you write us through the chat to help you with any other questions. Regards Isabel Support Team Fonoma

M
Maurice · 1 review · Verified · Experienced 2023-02-13 ·

Fonoma is reliable with no delays

Super professional

Reply from Fonoma2023-02-13

Hi Maurice: Thank you for evaluating us and leaving us this positive message. A hug, Yoana-Fonoma Support Team

Z
Zalmai · 2 reviews · Verified · Experienced 2023-02-09 ·

Very good promotions and on time delivery

Reply from Fonoma2023-02-10

Hi Zalmai! Thanks for trusting us and sharing your experience! We are thrilled to hear that you enjoyed our promotion and on-time delivery. We hope we met your expectations and will continue to be your first choice in the future - anything else you need, don't hesitate to contact us! Thanks for your support and have a great night! Greetings Isabel Support Team Fonoma

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