Affordable phones with great internation coverage
Quick reponse to my questions.
About Fonus
Data updated- Website
- fonusmobile.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 106 reviews
- Replies to negative
- 0% (0/30)
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About this business
Unlimited data, calls & texts. All over the world in over 100 countries with 5G speeds worldwide. No roaming or long distance fees. Starting at $19.99 per month.
Written by the business, not verified by us.Is Fonus legit?
Fonus (fonusmobile.com) has a 3.8 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 71% rate it 4 stars or higher while 25% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers consistently praise the support staff for being exceptionally prompt, highly knowledgeable, and very helpful during the entire account setup process. Many people find the mobile network speeds and extensive overseas coverage to be remarkably reliable during international travel. However, some customers also noted occasional issues with unexpected network connectivity drops and technical problems while traveling abroad. Consumers occasionally experienced frustrating delays, long waiting times, or unhelpful behavior from support agents when seeking technical assistance. A few reviewers also mentioned difficulties or confusion when trying to set up phone number porting to another carrier.
Auto-generated from all reviews of this business. For reference only.What people say
Great support
Rare issues, but when they do happen, there is always a quick resolution with their chat support from their website. Otherwise, great speeds in Canada on Bell 5G getting fast speeds and can roam on Telus and Rogers. I’ve also had no issues roaming internationally in Spain and South Korea getting 5G speeds.
Paid $49 for a service that does not…
Paid $49 for a service that does not work. Disrespectful and hostile support. I paid $49 for mobile internet that was completely unusable. Despite a speed test showing around 39 Mbps, I could not open basic websites or apps like Google or Instagram. The service simply did not work, and I had to rely on Wi-Fi instead. What makes this experience unacceptable is the behavior of customer support. After providing proof and clearly explaining the issue, I was treated with arrogance and disrespect. The agent dismissed the problem, told me I don’t understand how 5G works, and refused any responsibility. The agent responded aggressively and threatened to cancel my subscription if I continue complaining. But how to not complain if my „5G „ internet in the peak is 39mbps and most of the day is at around 10mbps or 0 This is not customer support this is hostile, unprofessional behavior combined with misleading service claims. $49 wasted. Zero accountability. Absolutely not recommended Got blocked by the customer service
Having problems with my services
I was having problems with my services, including data. Support was able to guide me through step by step to get my service back up and going. It was a great experience, and I really appreciated the help.
The service is good but sometimes not consistent
The service is very good however I find that my calls hive sound distortion sometimes and people ask me what is wrong with your phone? The people who assist me with help are quite efficient .. but it takes some time to understand directions. I find that screen shots sent in is very helpful to get the right info
Process is a bit long but it worked
The agent from Fonus is very helpful. She answered all my questions clearly and resolved all issues that I encountered. I didn't give 5 star mainly because of 2 issues that made the entire process a bit lengthy. First is the problem of showing 647 & 705 as area codes available in Ontario when there's no more phone # that can be allocated. Second is the problem with sim card not being able to connect to service provider for more than 30 minutes, almost made us think that it was defective. Nevertheless, the final outcome is satisfactory and I am thankful to Ursula for her guidance.
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