FOREVER is your #1 trusted source for digitization, cloud storage, printing, and more. We're a one-stop shop for all of your memories.DigitizePreserve & ShareCreate & PrintVisit FOREVER
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Is FOREVER legit?
FOREVER (forever.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the top-notch quality of the custom photo books, vibrant colors, and durable materials. People also love how simple it is to design albums using the helpful software tools. Others share that physical orders arrive very quickly and the packaging protects items perfectly.
Some people were dissatisfied with specific ordering experiences and processing results. Reviewers noted occasional printing flaws like unwanted lines or colors that did not match expectations. A few users also mentioned that the digital platform can sometimes feel complicated to navigate during projects.
Auto-generated from all reviews of this business. For reference only.
My order was printed very efficiently and shipped to me in Australia. Unfortunately, a couple of small issues with the binding and printing of black pages, which I will address with the company.
Reply from FOREVER2026-06-14
Thank you for your review!
We’re glad your order was produced efficiently and made its way to Australia quickly. We’re sorry to hear there were a couple of issues with the binding and printing of the black pages, but we appreciate you bringing them to our attention. Thank you for choosing FOREVER, and we look forward to assisting you with those concerns.
Always good designs for Artisan 6 & the digitization of my memories has been fantastic!!
Reply from FOREVER2026-06-15
Thank you so much for your kind feedback! We’re thrilled to hear you’re enjoying the Artisan 6 designs and that your digitized memories have turned out fantastic.
We truly appreciate your support and are so glad FOREVER can help you preserve and create with your memories!
Forever continues to beautifully print my digital scrapbooks. I find their customer service to be very helpful and quick to respond.
Reply from FOREVER2026-06-15
Thank you so much for your kind feedback! We’re delighted to hear that your digital scrapbooks continue to print beautifully and that you’ve had helpful, quick support from our customer service team.
We truly appreciate your continued trust in FOREVER and are so glad to be part of your creative journey!
The photobook I ordered (2 copies) arrived very quickly. Book quality is excellent! Colors are vibrant. I’ve enjoyed creating a yearly photobook (for approximately 12 years now) using Forever Artisan software. The software offers many tools, techniques, page layouts, & art to customize the display of photos, text, etc.
Reply from FOREVER2026-06-15
Thank you so much for your thoughtful feedback and for being a loyal FOREVER Artisan user for about 12 years! We’re thrilled to hear your photobooks arrived quickly and that you’re happy with the excellent quality and vibrant colors.
It’s wonderful to know you’ve enjoyed using the Artisan software and all its creative tools to build your yearly books. We truly appreciate your continued support and are so glad FOREVER can be part of preserving your memories year after year!
My digiitzed videos are truly beautiful. I never actually watched them before they were digitized. Hours of enjoyment. Greatly appreciative.
Reply from FOREVER2026-06-15
Thank you so much for your kind feedback! We’re delighted to hear your digitized videos turned out beautifully and that you’re now able to enjoy memories you hadn’t seen before.
We truly appreciate your support and are so glad FOREVER could help bring those moments back to life for you!
Love my recent books. First time using the "lay flat" and I live it.
Reply from FOREVER2026-06-15
Thank you so much for your kind feedback! We’re thrilled to hear you love your recent books and are enjoying the lay-flat format for the first time that’s wonderful to hear.
We truly appreciate your support and are so glad FOREVER could help bring your memories to life!
Ordered the Friday Freebie. It was delivered to my email box and was downloaded without any problems.
Reply from FOREVER2026-06-15
Thank you so much for your kind feedback! We’re glad to hear your Friday Freebie arrived smoothly and downloaded without any issues.
We truly appreciate your support and are happy FOREVER could make the process easy for you!
I like the quality of the product, a tea towel, and it arrived faster than expected. Be sure to check the shipping costs before you complete your purchase so you know what to expect before you buy.
Reply from FOREVER2026-06-15
Thank you so much for your feedback! We’re glad to hear you’re happy with the quality of your tea towel and that it arrived faster than expected.
We also appreciate you sharing your note about checking shipping costs before checkout that’s helpful insight for other customers.
We truly appreciate your support and are glad FOREVER could deliver a good experience for you!
Lately, my photos seem as though they are enlarged when they’re printed, making part of the image disappear as they’re printed. It’s disappointing not to get the full image on the photos.
Reply from FOREVER2026-05-29
Thank you for your feedback.
We’re sorry to hear your recent photo prints appeared enlarged and cropped, causing parts of the image to be cut off. We understand how disappointing that can be. Please reach out to our Client Care team [email protected] at FOREVER so we can review the issue and help make this right.
The book I ordered is beautiful and well made. I did receive it with an issue along the back spine, but the situation was resolved quickly and a new book arrived just in time to be given to the recipient.
Reply from FOREVER2026-05-29
Thank you for your review!
We’re so glad you loved the quality of your book, and we appreciate your patience regarding the spine issue. We’re happy our team could quickly resolve it and get a replacement to you in time. Thank you for choosing FOREVER!
Thank you for doing this, I found some real gems in those VHS tapes.
Reply from FOREVER2026-05-29
Thank you for your review!
We’re so glad we could help uncover those special memories hidden away on your VHS tapes. Thank you for trusting FOREVER with your priceless moments!
The process is simple and quick. The pages are beautiful. The page options are very useful. Excellent quality and quite a fair price... especially when there is a sale!
I would like to be able to add text to the photos to name the people!
Reply from FOREVER2026-05-29
Thank you for your wonderful feedback!
We’re so glad you’re enjoying the simple process, beautiful pages, and overall quality and value.
FOREVER has given me the pleasure of gifting a beautiful family calendar to my parents and in-laws each Christmas for many years. The peace of mind I have using purchasing their permanent cloud storage and for organizing and sharing my photos is wonderful. I highly recommend their services!
Reply from FOREVER2026-05-29
Thank you so much for your wonderful feedback! We’re truly honored to hear that FOREVER has helped you create meaningful family calendars for your parents and in-laws over the years. It’s especially great to know that our storage and organization tools bring you peace of mind while preserving and sharing your memories.
We really appreciate your recommendation and your continued trust in FOREVER!
Sent to you a box full of precious photos, documents and memorabilia to be artfully scanned. Once returned to me, and with help from Dani/Pixels, the finished scans were orderly put together to create a handsome 12x12” biography of my father.
Reply from FOREVER2026-05-29
Thank you so much for sharing this beautiful experience. We’re truly honored to hear that your photos, documents, and memorabilia were carefully preserved and that, with your Ambassador, Dani's help, you were able to create such a meaningful 12x12 biography of your father.
It’s a privilege to help bring stories like this to life, and we’re so grateful you trusted us with something so personal.
My app/ account has been messed up since my purchase. I have had to unload and reinstall my order several times since getting this new storage.
Reply from FOREVER2026-05-29
Thank you for sharing your feedback we’re very sorry to hear about the trouble you’ve experienced with your app and account since your purchase. We understand how frustrating it must be to repeatedly uninstall and reinstall your order.
Please reach out to our Client Care team [email protected] so we can take a closer look and help get everything working properly for you. We appreciate your patience and the opportunity to resolve this issue.
Thank you so much for your wonderful feedback! We’re thrilled to hear that your Ambassadors Helen Murray and Irene Clare made such a positive impression.
Thank you for being part of the FOREVER community!
So far, so good. Used the site to create a simple book and it turned out great! Haven't expanded storage yet.
Reply from FOREVER2026-05-22
Thank you for your review!
We’re so glad your first book turned out great and that you’ve had a positive experience so far. Thank you for choosing FOREVER!
You were able to transfer from tapes that were made in the UK and therefore using a different format. I have had them since I moved here in 1999 because I couldn't find anyone with the expertise to transfer them, until now! The process didn't take long and I received communication for each step of the way.
I have 20 DVD's that were transferred from VHS tape which are now with you to digitalize.
Reply from FOREVER2026-05-21
Thank you for sharing your experience!
We’re so glad we could help transfer your UK-format tapes after so many years and that the process was smooth and well communicated along the way. Thank you for trusting FOREVER with both your tapes and DVDs to preserve these special memories!
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