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Home & Garden

Foreverwickcandle

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103 reviews

4.2103 reviews
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About Foreverwickcandle

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Website
foreverwickcandle.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
0% (0/19)
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About this business

ForeverWick Candle®. The only company that puts a diamond in every fragrant candle. 100% Genuine cut and polished Diamond. Find a real diamond jewel inside!

Written by the business, not verified by us.

Is Foreverwickcandle legit?

Foreverwickcandle (foreverwickcandle.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 79% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that the candles smell amazing and make wonderful gifts for various occasions. People also appreciate the incredibly helpful customer support team, who respond quickly to questions and resolve any issues with a polite attitude. However, some customers also noted frustrating problems with shipping delays and missing tracking information for their orders. A few other people also felt disappointed when items occasionally arrived damaged or broken during transit. Reviewers mentioned that resolving these delivery or transit issues sometimes required extra communication with support.

Auto-generated from all reviews of this business. For reference only.

What people say

I saw a great deal for one of the…

I saw a great deal for one of the Foreverwick candles without a diamond in it.. I debated on buying it or paying a little more for one that had a diamond inside it. Then I found out that I could add a FREE diamond to my order!! I jumped on it but when it arrived I couldn’t find the free diamond. I messaged their customer support and Marry was very helpful. Turns out the free diamond was right in front of my eyes… clear taped to the invoice. :) it was nice asking for help and not only getting it quickly but actually getting help. Thanks Again Marry

Free diamond wasn't free

I ordered a candle and had a code for a free diamond. When I placed the order, I was charged for the diamond. I thought I was reviewing the purchase, and the button was actually to proceed with the order. I am waiting for my refund. Don't advertise giving something for free you are going to charge customers for.

Unexplainably I got a candle that had…

Unexplainably I got a candle that had no sent to it, this was the second one I had ordered so I knew that they had smell. I reached out and my candle was replaced. Customer service was absolutely amazing and I so appreciate everybody that helped me out. It arrived today and my new candle smells absolutely amazing!!! 10 stars to the company

Customer Service Lives On!

Recently, I placed an order from Forever Wick Candle, including several 3-wick candles and a separate Limited-Edition Gold Pineapple Express Diamond Candle as a gift for my wife. Although the candle was packaged well, the lid arrived with a significant chip. After I contacted customer service, Marry responded and assured me she would help resolve the issue. I sent her photos, the packing slip, and the shipping label, and she guided me through the process and clearly explained my options. She was helpful, professional, and exceptional throughout. At a time when many people experience what Clark Howard calls “Customer No Service,” Marry made this a truly memorable customer service experience. If you want an example of outstanding service, look no further than Marry and Forever Wick Candle. My sincerest thanks to Marry and everyone at Forever Wick for showing me that Customer No Service is not the dominant expectation when a customer requests assistance.

The customer service is outstanding

The customer service is outstanding! I had a mishap with my step daughter ordering a candle without my permission. I've gotten them before for her and myself and I'm actually in the monthly candle program. I just repaused my subscription until I have the extra money. I just love the candles and the thrill waiting to see the diamond.

What's not to like!

What's not to like about a great smelling candle that reveals something beautiful! The scents are beautifully blended and it is exciting to watch your capsule be revealed. When you look up your gem and see the certificate, it's like finding a prize on a treasure hunt, while just enjoying a relaxing environment at home. Doesn't get much better than that!

Awesome all way around!!

I have been ordering products from Forever Wick for over a year now. I have enjoyed all of the products and so has my wife and daughter. This last order had a broken candle in it and I reached out to their Cares team to let them know (since I want everyone to enjoy their products safely). Within minutes of email I got a response and a friendly email conversation. Great group with great products.

They are great people to work with

They are great people to work with! Thank you Mary for hearing my rant about delivery... thats not on foreverwick but on the postal service, my mother was very happy with her bday candle and she will also be with her mother's day one too! Can't wait to collect more! You guys are great and I appreciate all the work and love you put into this! Greg Stipkovich

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