ForeverWick Candle®. The only company that puts a diamond in every fragrant candle. 100% Genuine cut and polished Diamond. Find a real diamond jewel inside!
Written by the business, not verified by us.Foreverwickcandle (foreverwickcandle.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 79% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
Reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that the candles smell amazing and make wonderful gifts for various occasions. People also appreciate the incredibly helpful customer support team, who respond quickly to questions and resolve any issues with a polite attitude. However, some customers also noted frustrating problems with shipping delays and missing tracking information for their orders. A few other people also felt disappointed when items occasionally arrived damaged or broken during transit. Reviewers mentioned that resolving these delivery or transit issues sometimes required extra communication with support.
Auto-generated from all reviews of this business. For reference only.I had a slight shipping issue and when I reached out to foreverwick about this they looked into my issue and sent me a message back very quickly and confirmed my order and shipping date I was impressed with the service and response time
I purchased my first candle not really believing it was true. I have since purchased many since. Not only do the candles smell great the gems are beautiful. I have ran into a few issues such as a broken candle, a missing diamond and vials that had excess wax in them. The customer service has been exceptional! Not only do you interact with a real person they are kind and understanding as well. That is refreshing and something the retail world is missing these days. The issues I have had were resolved quickly, also something that is missing these days. The happiness I get from the candles and the confidence that the customer service is not judgmental and kind will keep me buying from Foreverwick Candles for myself and as gifts. My next purchase will be to try the perfumes! I am excited to see how this company grows and hope they keep the standard they have set.
They have great products and excellent customer service! Even though it was my mistake they quickly addressed the problem and accommodated the corrective action!
Im a candle Junky! I have one or two candles buring everyday. The foreverwickcandle i got burned for two days straight before buring out i love that aswell the treasure that was at the bottom! The smells filled up the house theres Not many that doo! Thank you guys for this amazing candle can't wait to get more and see what treasure I find next but with the burn time and the amazing smells doesn't even need the treasure at the bottom Because it is the treasure! Bless yall thank you so much !!
Good Customer Service is hard to find these days! I didn't expect such a quick, friendly and informative response from your customer service and was blown away at the awesomeness! Thank you for the amazing first impression and I will definitely revisit your website for other goodies! Cheers!
I had a slight delay on my order, but when I messaged with my wonderful support hero in customer support, they were so nice and let me know everything was ok. I had to update my shipping info, somehow it was off just a little. That was why it did not ship yet. How wonderful it wasn't shipped to wrong place! Once they were sure the shipping address was correct, my order arrived in great condition. The care in packing to be sure all was safe, super!!! Thank you!
I accidentally put candles in my cart and didn’t realize it until I checked out. I emailed the company and they immediately took care of my mistake, no questions asked. Very friendly customer service and emailed me right away, no waiting for days. I really appreciate all the help I received
I love forever wick I have only got one candle but they smell great,I’m currently having to constantly fix my truck so I don’t have the money to buy more but when I can I will.
It arrived on time with no problems and smells amazing. Will definitely buy again. Shout out to Marry in customer support, who was an absolute rockstar! I live waaayy out in nowhere, and the rural addresses are problematic at best, and Marry made sure I'd get my order with no problem!
Very seamless process and personable customer service representative helping me through the process. Can tell that this business cares about it’s customers and I will definitely be doing business with you guys in the future.
I wrote in with a question regarding an order. They responded back very quickly especially considering it was a Sunday
I received my shipment, completely damaged, and notified them immediately, by email, with pictures of the damaged items. They sent out a replacement shortly after, which arrived in perfect condition. The smells of the candles are not overwhelming, and the jars are super cute. Will definitely be ordering again.
Friendly and helpful people they are great at what they do keep being brave
My husband bought these for me as a gift and we enjoy getting them and seeing what’s inside! I couldn’t be happier with a gift that will last a lifetime
Well my package arrived today so I gave it to my wife. She was very excited and wanted to light it so she did and she said it smells amazing! And because I was there I agreed so I told her about what I got and she was amazed that there is a Diamond in there you can exchange and loved the idea. I’m sure we will be ordering again!
I absolutely adore my Forever Wick candles!! From the moment I lit it, the lovely fragrance filled the room and created such a warm, cozy atmosphere. The scent is perfectly balanced—not overwhelming but just enough to make the space feel inviting!! The real surprise came as the candle burned down—the hidden diamond! It was such a fun and exciting experience to uncover a REAL DIAMOND!!! It truly feels like a luxurious treat, combining relaxation with a little bit of treasure-hunting!! On top of that, their customer service is exceptional. The team was friendly, attentive, and went above and beyond to make sure my experience was perfect. Every question I had was answered promptly and with genuine care. More company’s now - could learn a lot from Forever Wick!! Overall, these candles are a perfect gift for yourself or someone special. The combination of the delightful scent, hidden diamond, and top-notch customer service makes it a unique and unforgettable experience. I cannot recommend Forever Wick Candles enough! Give them a try- you will not be disappointed!!♥️🙌 🕯️
The candle I ordered smelled great before it was lit. We lit the candle expecting it to smell amazing but we can't even smell anything. It's like it's a no scented candle. I didn't expect the diamond to be anything big and it wasn't but I did expect the candle to smell good.
Unfortunately I had shipping problems, my first parcel never arrived. Then it arrived but my second order didn't They were very helpful with the email corresponding. When I did get my first order I was thrilled by the free diamond I got. The candle is beautiful and burns a long time. The scent was mild and not over powering. Then the big reveal came. It was time to open the capsule. I love the diamonds and the whole experience that's why I ordered another 2 times. I love the candles and diamonds. It's a great surprise and fun for the whole family.
Candles smell amazing! My address was rejected by system due to how I plugged it in but the company quickly emailed me to sort everything out and I received my order in a reasonable ship time even with this minor issue. Still a bit curious to how the “bonus entry points” work as there was not much instructions on how to track and know if i won anything or not.
Purchasing their product is a concise and straight forward effort. Their follow-up with them, after my purchase, was almost immediate and their response was relevant to my query and satisfactory in nature.
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