For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Home & Garden

Foreverwickcandle

Claimed

103 reviews

4.2103 reviews
Write a review

About Foreverwickcandle

Data updated
Website
foreverwickcandle.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
0% (0/19)
Do you own Foreverwickcandle? Claim this profile for free and start replying to reviews.

About this business

ForeverWick Candle®. The only company that puts a diamond in every fragrant candle. 100% Genuine cut and polished Diamond. Find a real diamond jewel inside!

Written by the business, not verified by us.

Is Foreverwickcandle legit?

Foreverwickcandle (foreverwickcandle.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 79% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that the candles smell amazing and make wonderful gifts for various occasions. People also appreciate the incredibly helpful customer support team, who respond quickly to questions and resolve any issues with a polite attitude. However, some customers also noted frustrating problems with shipping delays and missing tracking information for their orders. A few other people also felt disappointed when items occasionally arrived damaged or broken during transit. Reviewers mentioned that resolving these delivery or transit issues sometimes required extra communication with support.

Auto-generated from all reviews of this business. For reference only.

What people say

I ordered at the end of January to get…

I ordered at the end of January to get these for my wife for our 30th Valentines day. I thought it would be a great Valentines gift I bought like 4 of them spent like $147.00, I got a text on the 13th of February that it wouldn't arrive until the 14th on the 14th it arrived in my locking mailbox which it wouldn't fit. But the label on a piece of cardboard with my invoice and a couple marketing flyers arrived. I talked to the mailman he said I have to talk to forever wick candles, the only way I could talk to them is through a email. They said that I would have to wait until USPS reviews the issue before they do anything and unless I email back i get nothing from them. I went to USPS and they said there is nothing they can do because it was delivered i showed them pictures and they said that I have to deal with Forever wick candles and so I have to deal with horrible customer service i am now fighting it with the card I paid with, since I dont get any info from Forever Wick. They took my money as fast as they could and couldn't deliver with any customer service. I not sure but it seems like a scam.

Wish I could give them zero stars!

Wish I could give them zero stars. Do not waste ur money. They gaurantee a diamond in "every candle." That's a lie. Purchased their Lemongrass candle and was so excited to see a gold wrapped package in the melted wax. What a rip-off and disappointment it was to unwrap and inspect the vial only to discover there is NO DIAMOND inside. Also, this small candle was over $50 and has no fragrance. Don't waste ur hard earned money on this con job site!

Buyer beware

I have been a customer with forever wick candle for sometime the excitement of finding the vials of what was contained a diamond brought excitement but On a valentine special they had,I was supposed to have gotten three candles with double diamonds in each candle and they were supposed to be the .05 or greater diamonds within each candle, I place the order February 2 , I received package February 17th 3 days after Valentine’s Day and upon surprise, they only had one diamond in each candle, and each diamond was only .02 crt, you can’t call anyone, only email customer service and they said my order was what I got so I went back into my orders and my orders were switched around and tried to get it resolved and they told me there’s nothing they can do. I am no longer a customer with them,they do not have a customer service. You are just screwed. PS: if they find a way, you will lose out

I don’t usually do this for companies…

I don’t usually do this for companies so this means a lot! I am so happy for what they provide, product excellent customer service and support! Not only is their product top notch, creative and certainly worth while, their support with any questions is responded to immediately and kindly. I give this company and their team a 10/10 for product reliability and support and would refer them to any and everyone I meet for cool gift ideas. Great job guys !!!

Bad shipping practice even worse customer service

Bought from them in the past. Placed another order with them for multiple candles 2 and half weeks prior to valentines days thinking that their website says shipping typically takes 4-8 days. So I figured it would take 48-72 hours to ship out. Received shipping notification 5 days later. Thought great it will still be enough time to get here within time I needed it. 10 days later of checking tracking for it to be in pre-shipment and not received by USPS. With it not being shipped out in time to reach me when needed I decided I would just cancel the order. Only way to contact them is through a link on the website. Sent it that way to get a generic response that it can't be canceled as it had already "shipped". Yet still showing pre-shipment and USPS had not received the package. After 4 emails back and forth trying to get them to cancel the order prior to it actually shipping they again tell me it had already shipped but I can refuse the package upon delivery and then get a refund minus shipping both ways once they receive back. Then magically 3 days after I first requested the refund USPS receives the package it's on the way and won't get here within time frame needed. Terrible shipping practices and even worse customer service. I won't buy anything from them again and highly suggest no one else either.

Though I haven’t gotten my package yet

Though I haven’t gotten my package yet, given the fact I had just ordered, it was really easy to navigate the website and had no trouble whatsoever. I’ll also say that they were also very fast to communicate with me to make sure that I gave my shipping address because I forgot to put it in. I can not wait to get my product!!!! And thank you for being fast to communicate!!

People also looked at