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ForwardBuy.com

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295 reviews

4.3295 reviews
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About ForwardBuy.com

Data updated
Website
forwardbuy.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
22 reviews
Replies to negative
66% (19/29)
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About this business

ForwardBuy . com LLP (T18LL0744B) is an Singapore registered, International Package Forwarding Service agent. As of now, we provide Parcel Forwarding Service from Singapore, India and USA to help our customers to shop from these three locations regardless of where they are located. We are also gradually expanding to support such shopping at other global locations. Register for a free account, and instantly get your own International forwarding addresses to use with online retailers in Singapore, India & USA. We offer Assisted Purchase Service, by which you can request us to shop on your behalf. High quality service at economical cost i.e We offer low shipping rates and minimal service fee.

Is ForwardBuy.com legit?

ForwardBuy.com (forwardbuy.com) has a 4.3 out of 5 rating on OK.one, based on 295 user reviews collected here. It is listed under Business Services and its reputation is good. 84% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 66% of negative reviews; 22 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

The best in the game for real !

The best in the game for real ! This is my third time with Forwardbuy, first two were sent from Singapore to India and the recent one from US to India. As always reasonable rates, quick response and service by the team to queries and decent delivery. In all Forwardbuy is the best and I am going to continue using your service for long. Kuddos to the team. Only concern, please increase your service in more countries 🙏

Purchased an item with their shop for… Watches

Purchased an item with their shop for me off of a website called carousell where the seller would only sell the titanium watch band i needed to locals in Singapore but not to Canada where i am. Went very smoothly and they only charged peanuts, a fraction of what other services do! Very pleased with there service fast shipping.

Easy company to deal with and great service

I saw a beautiful dress on Hm that I loved however when I went to check out I saw I was on the Singapore website and they couldn’t ship to the us . It was not available in the Us. Forward buy took care of ordering it for me and then shipped it to me . Shipping was a bit pricey . I do wish they offered cheaper boat shipping options but they shipped it via FedEx . From when it left Singapore I got it in 2-3 days . Shipping was just $45 which is a lot but they are legitimate and very easy to work with . I recommend

Easy and Fast Delivery and Great Customer Service

Used this service for the first time to buy a custom box set only available on Shopee and the order came from their Singapore warehouse to United States within 3 days. They made the purchase within 15 minutes of me submitting my form. I then found out that my box set didn't include the specific items I requested the purchasing agent to buy so I sent a complaint and they responded in an hour and investigated my situation promptly. I received an apology for the mishap and was given a discount coupon for my next order and they even offered to purchase and send the correct items I didn't receive and absorbed all the costs, although it took about a week to reach me this time. tl;dr Very fast service, had a mishap with my order but it was resolved very quickly by forwardbuy so I would recommend this service!!

No problems with the service

No problems with the service. It was easy to use and customer service response was friendly and prompt. I had to message them to check on my parcel's status and tracking number error. But the response was fast and the issues resolved so I am happy. I'd recommend this service.

Not impressed…

Not impressed at all. Twice I tried to purchase from them. The first time I was refunded within 24hrs. I emailed for more information and got no response… The second time it took over a week to receive any form of communication. Which was another refund citing no services for a month due to the pandemic. Wish I could have heard back from them sooner so the item I was hoping for didn’t sell out. Disappointed and would not recommend.

Reply from ForwardBuy.com2021-05-30

Dear Reese. We apologize for inconvenience caused. As mentioned via email, we are having limited assisted shopping services in certain locations at present due to on-going pandemic situation where deliveries at limited. We did try our best to shop for you, but unfortunately since we were not able to shop on time we have already issued full refund. We hope to serve you again in future.

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