Excellent customer service
Excellent customer service! Items from my home in India was picked up, properly packed and delivered quickly. I will use them again!
About ForwardBuy.com
Data updated- Website
- forwardbuy.com
- Category
- Business Services
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 22 reviews
- Replies to negative
- 66% (19/29)
Do you own ForwardBuy.com? Claim this profile for free and start replying to reviews.
About this business
ForwardBuy . com LLP (T18LL0744B) is an Singapore registered, International Package Forwarding Service agent. As of now, we provide Parcel Forwarding Service from Singapore, India and USA to help our customers to shop from these three locations regardless of where they are located. We are also gradually expanding to support such shopping at other global locations. Register for a free account, and instantly get your own International forwarding addresses to use with online retailers in Singapore, India & USA. We offer Assisted Purchase Service, by which you can request us to shop on your behalf. High quality service at economical cost i.e We offer low shipping rates and minimal service fee.
Is ForwardBuy.com legit?
ForwardBuy.com (forwardbuy.com) has a 4.3 out of 5 rating on OK.one, based on 295 user reviews collected here. It is listed under Business Services and its reputation is good. 84% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 66% of negative reviews; 22 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Excellent
Excellent service
This service is legit
This service is legit! Very happy with my purchase. My product got to my house in Los Angeles really fast and the whole process was painless and professional. Will definitely buy again!
They do a great job where it is hard to…
They do a great job where it is hard to find reliable trustworthy people when you can’t do it yourself.👍👍
Best forwarding service from India to Singapore
Highly recommend ForwardBuy for your parcel forwarding needs. I have used their services to forward parcel from India to Singapore multiple times and every time the delivery arrived faster than expected. Parcel contents were intact and in good condition too. I will continue to use ForwardBuy reliable service for forwarding my parcels.
Prompt and fast
Prompt and fast. Every step was smooth without any hiccups
Absolutely reasonable and fast service…
Absolutely reasonable and fast service - all items received in perfectly same condition Very satisfied and highly recommended
Quick delivery and packages repacked to…
Quick delivery and packages repacked to fit in a small box. The website update took a while and I had to ask about the packages before it was updated.
Everything went smoothly and responsive…
Everything went smoothly and response times were fast. Highly satisfied and recommended!
Helpful and was surprised how quick…
Helpful and was surprised how quick items were delivered
perfect
very good!! !
I received my goods damaged (as…
I received my goods damaged (as acknowledged by FedEx). UPDATES: ForwardBuy acted quickly upon this issue & provided a refund. Great job!! First class customer service.
Reply from ForwardBuy.com2021-08-01
Dear Customer - Even though we take utmost care to package items prior to shipment, we are sad to hear that one of your item was damaged during transit. We apologize for the inconvenience caused. Our friendly customer service officer will get in touch with you to assist you. Rest assured we will do the needful.
Items safely delivered BUT......
Prior to using their services, I did check their trustpilot reviews, and most of them are positive reviews, which is a good thing. So I ordered few items from an online website using their "Buy for me" services. All went smoothly, from ordering to processing to delivering my order. EXCEPT COMMUNICATION. *****PLEASE update the customer (for reassurance) of their product from time to time. This company did not provide a tracking number when ordering from a retailer (shipment from retailer to their warehouse). How am I supposed to know when will my item reach their warehouse. Although they did provide tracking for shipment from their warehouse to me (delivery to customer). I don't mind if you do not provide me with a tracking number (shipment from retailer to your warehouse), but could you please update from time to time as to where are my orders currently are. Don't get me wrong, I am thankful for your services but I think there are few things that need to be improved. That is all.
Reply from ForwardBuy.com2021-08-01
Dear Customer - We thank you very much for your kind feedback and we noted this for our future improvements. Unfortunately, at this moment we are not able to provide periodic delivery progress updates for Assisted Purchase (Shop For Me) requests. But as a package forwarder, once a package arrives at our warehouse address, we will notify you via email immediately. We would also like to recommend you to use our warehouse address subscription option, where you can use our address to shop directly from retailers where you can also get tracking and delivery progress details. We again thank you for shipping through us.
Excellent
Excellent! Shipping was very fast and got the exact item I wanted! Highly recommended!
It was my first experience with…
It was my first experience with forwardbuy, the shipping of the item was fast, and the delivery was on time. Thank you so much for the good service. I wish that you will reduce your shipping prices a little bit to be the number one best forwarding company in the world.
fast and reliable service
The item I ordered was shipped to be in…
The item I ordered was shipped to be in perfect condition. Item reached me within 2 and a half days after I paid for the shipping. Fast shipping and conversations quick and precise.
Thanks for the shipment
Good communication and products arrived in reasonable good time and in good condition. Thank you!
Fantastic customer service & good shipping experience
I had an amazing experience Customer service was always prompt. I never had to wait more than 24 hours for an answer to questions or problems. The shipping was good secure and my package arrived undamaged. Would recomend them to anyone.
Everything was great except…
Everything was great except communication...communication should be improve
Hklongd
East Out logistics
Yoybuy
SUGARGOO
CSSBuy
Pandabuy
Vinted DE
Wegobuy