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Home & Garden

Our Place

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203 reviews

4.1203 reviews
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About Our Place

Data updated
Website
fromourplace.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
100% (41/41)
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Is Our Place legit?

Our Place (fromourplace.com) has a 4.1 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Home & Garden and its reputation is good. 75% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the items for their stylish design, efficient heating, and remarkably easy cleaning process. Consumers also appreciate the non-toxic materials, beautiful color options, and responsive customer support when assistance is needed. Some reviewers were not happy with the longevity of the non-stick coating, noting that food started sticking after a few months of regular use. A few other people also felt that the exterior surfaces could stain easily or that the handles and lids got extremely hot during cooking. However, some people mentioned that shipping delays or damaged deliveries occasionally occurred before receiving a replacement.

Auto-generated from all reviews of this business. For reference only.

What people say

I love the quality of all the products

I love the quality of all the products. When selecting a new air fryer the comparison chart made it super simple to choose a model.

Reply from Our Place2026-06-13

Thank you so much for sharing this kind feedback. It’s wonderful to hear you’re enjoying the quality of your products and that the comparison chart helped make choosing your air fryer so simple. We truly appreciate your support.

Quality Info on website but no live support

The information provided on the “Our Place” was detailed and useful and provided clear pictures to get an idea of the look and feel of different ovens. They have a fun design aesthetic and offer playful color options. I was able to find most things on my own, however I had an issue and wasn’t provided with any immediate support—the only option is to email. They don’t have chat or phone support.

Reply from Our Place2026-06-13

Thank you for sharing your thoughtful feedback. It’s wonderful to hear the website information and visuals helped you explore the different ovens and that you enjoyed the design and color options. We also appreciate your note about support channels. We’ll make sure this is shared with the team as it’s helpful insight for improving the overall experience. We’re glad you were able to find most things easily, and we’re here anytime you need assistance.

Luxury comfort

Absolutely love every product from Our place. Once you cook on this it’s hard to use anything else. You are used to the luxury comfort of perfect cooking!

Reply from Our Place2026-06-13

Thank you so much for sharing this lovely feedback. It’s wonderful to hear how much you’re enjoying your cookware and that it’s made cooking feel so comfortable and consistent for you. Your kind words truly mean a lot.

happy to be back!…

As a previous customer I came back with a lot of confidence to purchase the best for a kitchen for my 2 daughters - one wanted a whole set and the other added a few things to the set she already had! WE love them - light weight, colorful, non-stick and no messy cleaning up! Thank you

Reply from Our Place2026-06-13

Thank you so much for coming back to us and for sharing this lovely experience. It means a lot to hear that you chose our cookware for your daughters and that each of them found pieces that fit what they needed. We’re so glad you’re all enjoying the lightweight feel, the color, and the easy cleanup that makes everyday cooking feel smoother and more enjoyable. We truly appreciate your continued support and are so happy to be part of your kitchens.

Ended up returning the mini always set

Ended up returning the mini always set. Was bigger than expected and would have been redundant for our space. Return was easy enough, but wish there was a QR code provided instead of needing to print a label. Most people don’t have access to printers these days.

Reply from Our Place2026-06-13

Thank you for sharing your experience. It’s great to hear the return process felt straightforward, and we also appreciate your note about sizing and how the set fit your space. Your feedback about return labels is really helpful, and we’ll make sure it’s shared with the team as we continue improving convenience for everyone. We appreciate you taking the time to write in and support means a lot to us.

Thoroughly enjoying my titanium pan set…

Thoroughly enjoying my titanium pan set (regular sized pan and pot, and mini sized pan and pot), along with my stainless steel spatula, which I purchased back in April 2026. I did have some initial issues with my big pan where everything kept sticking, despite following the instructions to heat it for 90 seconds on medium high heat, then adding oil, then placing my food into the pan. Customer service was excellent and let me exchange my pan in for a new one. The new one works as well as the mini and the pots. I love how rugged these pans and pots are, and we cannot scratch them up using cooking utensils. We used to go through so many pans, but I am confident this set will last a lifetime. I also don’t have to worry about scratching the pans when scrubbing them with a steel wool pad. I would recommend purchasing these pans and pots if you have been thinking about it.

Reply from Our Place2026-06-13

Thank you for sharing such a thoughtful and detailed experience. We’re so happy to hear your titanium set, including the mini and full sizes along with your stainless steel spatula, has become such a reliable part of your kitchen. It’s great to know the updated pan is performing beautifully for you and that everything is now cooking with ease. We’re also really glad our support team was able to help quickly and that you felt well taken care of along the way. Knowing you feel confident using your cookware day to day, from cooking to cleanup, truly means a lot to us. Wishing you many more simple, enjoyable meals ahead with your set.

Our Place offers trusted products in…

Our Place offers trusted products in beautiful shades and aesthetics, and also provides helpful communication about offers that help me share their goodness with others as gifts

Reply from Our Place2026-06-13

Thank you so much for your kind words. We’re really glad to hear that the designs and colors have brought joy to your kitchen, and that our updates and offers have helped you share the products as thoughtful gifts with others. That connection and generosity means a lot. We appreciate you being part of our community and are so happy our products can play a small role in moments you share with others.

I love my Our Place pans and products

I love my Our Place pans and products! I use the mini Always pan for eggs almost every day and it is so cute and easy to clean since it is a non-toxic non-stick pan. I also have the Titanium pans, which are also great and very durable. The non-stick design of the titanium pans took a little getting used to since it self releases, but I love that I don't have to worry about what tools I use with them or what heat they can withstand. They are built for anything! I also appreciate how aesthetically pleasing all their products are in addition to being functional.

Reply from Our Place2026-06-13

Thank you for sharing this wonderful experience with your cookware. It’s lovely to hear the mini pan has become part of your daily routine, especially for something as simple and comforting as eggs. We’re also really glad your titanium pans have brought you that sense of durability and ease, and that they’ve become such a flexible part of your cooking. We appreciate you highlighting both the performance and the design. It means a lot to know the products are bringing together beauty and everyday usefulness in your kitchen.

They offer great customer service and incredibly fast shipping

This company offers great products that are priced very well and their shipping is extremely fast and everything arrives well packaged. When you reach out to them, should you need customer service they respond incredibly quickly. I had one small question and I had an answer but then just a couple of hours. I highly recommend this company.

Reply from Our Place2026-06-13

Thank you so much for sharing your experience. We’re really happy to hear that everything arrived quickly and safely, and that the packaging and service made the whole process feel smooth from start to finish. It’s also great to know your question was resolved promptly and with ease. We truly appreciate your recommendation and are grateful to have you as part of our community.

Minimal and practical

Love the multi functionality and display storage friendly!

Reply from Our Place2026-06-13

Thank you for sharing this! We’re really glad to hear the versatility and easy-to-display design have been a great fit for your space. It’s always wonderful when pieces can feel both practical and beautiful in everyday use.

Great cookware!

Great cookware! Looks great and holds up to its promise! sturdy, even cooking and easy to clean.

Reply from Our Place2026-06-13

Thank you so much for sharing this. We’re really happy to hear the cookware has been reliable for you, with even cooking, easy cleanup, and a design that fits your kitchen so well. It’s great to know it’s delivering on what matters most in everyday cooking.

Our places customer service has always…

Our places customer service has always been great they always help me fix whatever issue I’ve had since the beginning of the brand around 2019 , they sell quality stuff that I’ve loved so far.

Reply from Our Place2026-06-13

Thank you for being with us for so many years and for sharing such kind words. We’re really glad to hear that support has been helpful whenever you’ve needed it, and that the quality of your pieces has continued to meet your expectations since the early days of the brand. Your long-standing trust means a great deal, and we’re grateful to be part of your kitchen journey.

Easy checkout

Easy checkout. Great collections.

Reply from Our Place2026-06-13

Thank you for sharing this! We’re really glad to hear the checkout felt smooth and that you’re enjoying the collections. It means a lot to know the experience has been simple and enjoyable from start to finish.

Easy to order

Easy to order. Fast shipping. Quality is amazing. I even had company tell me they loved the cookware.

Reply from Our Place2026-06-13

Thank you so much for sharing this. We’re really glad to hear the ordering process felt simple, the delivery was quick, and the quality has been such a joy to use. It’s especially lovely to hear your guests noticed and appreciated the cookware too. That’s always such a nice moment to experience in the kitchen.

Titanium Pans are Fantastic!

Partnering up with one of the best (Kenji Lopez-Alt) was the deciding factor as Kenji would never ever put his name on something that he totally doesn’t believe in. And he was right - the pans are just fantastic. High quality and very versatile.

Reply from Our Place2026-06-13

Thank you for sharing this thoughtful note. We’re really glad the collaboration helped give you confidence in your choice, and even more so that the pans have lived up to your expectations. It’s wonderful to hear you’re enjoying the quality and versatility in your everyday cooking.

I gave these as a gift for my mom and…

I gave these as a gift for my mom and she absolutely loves them. It’s made cooking so much easier for her.

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really happy to hear the gift brought so much ease and joy to your mom’s cooking. It’s especially meaningful when something becomes part of everyday moments like that.

i love Out Place platinum like of pots

i love Out Place platinum like of pots, the quality is amazing, i will never go back to using regular pots again. Same for the wonder oven pro, they all make a quality difference to my time in the kitchen.

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really happy to hear your platinum cookware and oven have made such a meaningful difference in your kitchen routine. It’s wonderful that the quality and versatility have brought that sense of ease and confidence to your cooking, and we’re so glad they’ve become pieces you truly enjoy using day after day.

Thoughtful Details

Love, love this cookware! Great utility, thoughtful details. I bought some for me sisters and Mom for Mother's Day!

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really happy to hear the cookware has been such a joy to use, with the thoughtful design and everyday usefulness standing out for you. It’s especially lovely that you chose to share it with your sisters and mom for Mother’s Day. That’s such a meaningful gift.

I love these pans!

I love these pans!! Use them every day. The griddle is a great multi-purpose tool and even better that it comes with a grate ontop. I live in an apartment and cook everyday and these pans are durable easy to clean and are easy to store/stack to not take up a lot of space

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really glad to hear the pans have become part of your daily cooking routine and that the griddle and grate have been so useful for your space. It’s wonderful that they feel durable, easy to clean, and simple to store, especially when kitchen space matters so much in apartment living.

I have had a number of high end…

I have had a number of high end pans...le Creuset, Viking and now ourplace titanium along side the new Viking titanium pans. Time will tell on durability but at the moment they are my favorite pans.

Reply from Our Place2026-06-13

Thank you for sharing this thoughtful comparison. We’re really glad to hear your titanium pans have made such a strong impression alongside other well-known cookware. It’s especially meaningful that they’ve become your current favorites in day-to-day use. We appreciate you noting durability as something you’re still exploring over time, and we hope they continue to support many great meals ahead.

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