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Home & Garden

Our Place

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203 reviews

4.1203 reviews
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About Our Place

Data updated
Website
fromourplace.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
100% (41/41)
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Is Our Place legit?

Our Place (fromourplace.com) has a 4.1 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Home & Garden and its reputation is good. 75% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the items for their stylish design, efficient heating, and remarkably easy cleaning process. Consumers also appreciate the non-toxic materials, beautiful color options, and responsive customer support when assistance is needed. Some reviewers were not happy with the longevity of the non-stick coating, noting that food started sticking after a few months of regular use. A few other people also felt that the exterior surfaces could stain easily or that the handles and lids got extremely hot during cooking. However, some people mentioned that shipping delays or damaged deliveries occasionally occurred before receiving a replacement.

Auto-generated from all reviews of this business. For reference only.

What people say

Great quality products from Our Place

Great quality products from Our Place. I bought their titanium pans, the oven, utensils and bakeware. All have been incredible and love that they’re toxin free!

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really happy to hear the titanium pans, oven, utensils, and bakeware have all been such a great fit in your kitchen. It’s wonderful that the materials and design bring you confidence and ease in everyday cooking, and we truly appreciate you being part of our community.

This is my second always pan and I love…

This is my second always pan and I love it specially the special edition color Yellow”

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really glad to hear you’re enjoying your second pan, and that the special edition yellow has brought a bit of extra joy to your kitchen. It’s wonderful to know it continues to be a piece you reach for and enjoy using.

I have been using Our Place cookware…

I have been using Our Place cookware for the past 5 years. It’s all we use and we cook 5-7 times a week. We take care of it and it’s serving us well!

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really glad to hear the cookware has been such a steady part of your kitchen over the years, especially with how often you cook. It’s wonderful that it continues to serve you well and feels like a reliable part of your everyday routine.

Love

Love, love, love all the products I have purchased from Our Place. Everything from the Always Pan 2.0 (I have two), the Cast Iron Always Pan, the Wonder Oven with bake set, the Rice Cooker, and the Mini Griddle. I have also given some of these items as gifts to my family members, and they love them. I like the quality of the products, their look, and your company's great customer service.

Reply from Our Place2026-06-13

Thank you so much for sharing this. We’re really happy to hear how much you’ve enjoyed your cookware collection and that it’s become such a trusted part of your kitchen. It’s especially lovely that you’ve also been able to share these pieces with your family as gifts and that they’ve been well received. We truly appreciate your kind words about the quality, design, and support experience. It means a lot to know everything has come together in a way that brings ease and enjoyment to your cooking.

Thoughtfully designed

Thoughtfully designed, good looking, and performs well. I have had my pots for a few years now and I continue to be pleased. I have gone through lots of pots over the years, and so far, these are my favorites.

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really glad to hear your pots have continued to perform so well over the years and have become your favorites. It’s wonderful that the design, look, and everyday use have all come together in a way that keeps you happy with them long after purchase.

Love the toaster oven/air fryer

Love the toaster oven/air fryer, I know its a small thing but our last one didn’t do toast very well, this one toasts perfectly.

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really glad to hear your toaster oven air fryer has made such a difference for your daily routine. It’s great that something as simple as toast now comes out just the way you like it, and that it’s become a reliable part of your kitchen.

Second to None, IMHO!

I absolutely *love* shopping with Our Place! The high-quality, high-functioning products are not only innovative, but also stylish and fun! I don't have to sacrifice clean, non-toxic cookware for something that will look great in my house. And that's only half of it -- Our Place has phenomenal customer service! I can honestly say that this is the first company I've worked with that has truly taken interest in AND action on my feedback. For example, although one of the main focuses in the company's marketing is hosting and gathering around a meal, I had really been wanting some smaller cookware items for when I'm just making something for me and don't need a large pot or pan... then BAM!! Out came the Minis!!!! This company knows how to deliver not only what the people need, but also what the people want!

Reply from Our Place2026-06-13

Thank you for sharing such a thoughtful note. We’re really glad to hear the products have brought together both everyday function and design in a way that fits your kitchen so well. It’s especially wonderful that the minis have been a perfect addition for those smaller cooking moments, and that they’ve made your routine feel even more flexible and enjoyable. We also truly appreciate your kind words about the support experience. It means a lot to know your feedback felt heard and reflected in new offerings.

I love the always mini pot and mini…

I love the always mini pot and mini pan! They’re great for cooking perfect size and non stick. Planning to get the bigger ones later on aswell too!

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really glad to hear the mini pot and pan have been such a great fit for your cooking. It’s wonderful that the size and non-stick design are working so well for you, and we’re excited you’re considering adding the larger pieces in the future too.

I had a warranty claim

I had a warranty claim for a broken piece on my Dream Cooker. The company was quick to replace the broken item, and it was hassle free! I was back to cooking in no time! Thank you!

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really glad to hear your warranty experience was smooth and that you were quickly able to get the piece replaced. It’s wonderful that everything was resolved with ease so you could get back to cooking without interruption, and we truly appreciate you taking the time to share your experience.

everything that I have ordered from Our…

everything that I have ordered from Our Place has arrived quickly and packaged amazingly. I love all the pots and cookware I ordered. I would never go back to any other cookware.

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really glad to hear everything has been arriving quickly and well packaged, and that your cookware has become such a trusted part of your kitchen. It means a lot to know you’re enjoying cooking with it and that it feels like a lasting fit for your everyday routine.

Incredible pans worth the money!!

I am absolutely in love with all the cookware and bakeware I have purchased from Our Place. As a messy cook I love how easy they are to clean and how nothing sticks like literal magic! I have been using my pans for a year now and they are still performing amazing and I love that they are free from harmful chemicals.

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really happy to hear your cookware and bakeware have made cooking and cleanup feel so much easier, especially with how often things can get a bit lively in the kitchen. It’s wonderful that they’ve stayed performing so well over time and continue to be a trusted part of your routine.

Many items to choose from

Have bought a range of cookware from Our Place, from the original ceramic coated pots & pans to the newer titanium versions. All well made quality pieces, but some require more delicate handling than others. Do love the thoughtfulness that went into the design details in the original cookware line.

Reply from Our Place2026-06-13

Thank you for sharing this thoughtful note. We’re really glad to hear you’ve enjoyed exploring both the original ceramic line and the newer titanium pieces. It’s wonderful that the design details in the earlier collection stood out to you, and we appreciate you noticing the different care each material benefits from. Your long-term experience with the range means a lot to us.

I was most impressed by the quick…

I was most impressed by the quick resolution to my concern.

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really glad to hear your concern was resolved quickly and smoothly. It means a lot to know the experience felt simple and supportive from start to finish, and we truly appreciate you taking a moment to share it.

Exceptional Service

From initial order to final decisions, 'Customer Support' was exceptionally accommodating to the needs of their customers.

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really glad to hear the experience felt smooth and supportive from start to finish. It means a lot to know the team was able to be helpful and attentive throughout your journey, and we truly appreciate you taking the time to share your experience.

I love Our Place.

Everything about Our Place is wonderful. Their pots are my go-to's for cooking anything and everything. I already love cooking but Our Place made me love it even more. From the joyful colors of the products to the easy clean up after a meal, I am always satisified. I highly recommend them to everyone in my life.

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really happy to hear your cookware has become such a trusted part of your kitchen and that it’s made cooking even more enjoyable for you. It’s wonderful that the colors, ease of use, and simple cleanup all come together in a way that keeps you satisfied, and we truly appreciate your kind recommendation.

Great priducts

Our place products are a joy to have in my kitchen, from the bowls and plates to the always pan, wonder oven, and dream cooker everything is covered. All of the products are easy to use and great quality.

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really glad to hear your kitchen feels well supported by the full range of pieces you have. It’s wonderful that everything from your cookware to tableware has been easy to use and consistently reliable, and we truly appreciate you taking the time to share your experience.

The Steamer is perfect

The Steamer is perfect, I was so looking forward to this purchase. I now can enjoy steamed fish or veggies with ease. The staff at the store were helpful and kind, making shopping here such a pleasure.

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really happy to hear the steamer has made it easy for you to enjoy fresh fish and vegetables at home. It’s also lovely to know your visit felt smooth and welcoming, and we truly appreciate you taking the time to share your experience.

Great and friendly customer service!

Reply from Our Place2026-06-13

Thank you for sharing this. We’re really glad to hear your experience with the team felt friendly and supportive. It means a lot to know you felt well taken care of, and we truly appreciate you taking the time to share your feedback.

Quality products, suffocating follow up

I like the products I've purchased, however not only do I live in a very small apartment; regardless, I could not possibly new products every single day. Our Place hounds me by e-mail and via text... yes I opted in, but I did not opt in for you to email me again each time I look at something on your website. Also your website functionality is subpar. Yesterday I had to look up the naming convention to use the search function because I couldn't find the pans I wanted via the shopping menu. yet after all that, I was ready to buy, until I found out that my $10 discounted set for $125 of product still required another $10 (of what?) to get free shipping. So now I'll just wait for the next deal...

Reply from Our Place2026-06-13

Thank you for taking the time to share all of this thoughtful feedback. It’s great to hear you’re enjoying the products you already have, and we also hear your experience around browsing, search, and checkout. We understand how important it is for communication to feel balanced and relevant, and for the website to make it easy to find exactly what you’re looking for without extra steps. Your notes about email frequency, search clarity, and shipping thresholds are really helpful and will be shared with the team as we continue improving the experience. We truly appreciate your support and the time you took to write in.

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