Fundbox is a financial services platform powering the small business economy with innovative credit and payment solutions. We offer fast and intuitive access to business credit. Our goal is to unlock the potential of small businesses by giving them financial agility and peace of mind.
Written by the business, not verified by us.Fundbox (fundbox.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers praise the fast funding and flexible repayment options that help small businesses manage their daily cash flow smoothly. Reviewers frequently mention that the staff and customer service representatives are incredibly helpful, kind, and quick to resolve account issues. People love how easy the application process is and appreciate receiving detailed breakdowns of their payment plans. However, some people mentioned experiencing frustrating glitches with the automated payment systems and unexpected software errors. Others noted that their available credit lines were unexpectedly lowered or restricted right after paying off their balances completely.
Auto-generated from all reviews of this business. For reference only.Hi Cocobay Nail Bar, thank you for your kind review! We're happy to hear you found the process quick and easy; this is exactly what we strive for! Thank you again for choosing Fundbox, we truly appreciate it!
Easy to work with and helps when we need it.
Hi Penny, thank you for your kind review! Being there when you need us most is what we're all about! We look forward to continuing to help you meet your small business goals!
Hi Mark, thank you for your kind review! Convenience is key, and we're glad we're delivering that for you! We look forward to continuing to help you meet your small business goals!
Fundbox was very helpful for our business
Hi Tracy, thank you for the kind words — we're proud to play a part in your business's success and look forward to continuing to support you! We truly appreciate you choosing Fundbox!
Customer service is very knowledgeable and helpful. TK walked me through making an extra payment and it was a friendly, easy process.
Hi Kara, thank you for you feedback — we're so glad TK made the process easy, and we'll be sure to pass along your kind words! We look forward to continuing to help you meet your small business goals!
Hi Gerald, thank you! Speed and reliability are what we aim for, and we're glad it shows! We look forward to continuing to help your small business thrive!
This has been the most convenient way to handle my upfront costs so far, especially when my work load is down and finances are hard to come by.
Hi Jody, thank you for sharing that — we're so glad Fundbox has been there to help bridge the gap during the slower seasons! We look forward to continuing to support your small business!
Hi LSJ Express, thank you for your kind review! We're glad Fundbox is there for you when it matters most! We appreciate you choosing Fundbox, and look forward to continued success!
Reece was professional , clearly explained the process and followed through with plans made to get my account current. It was a pleasure working with him and highly recommend him and the services to others!
Hi Ro, thank you for the fantastic review! We're thrilled Reece delivered such a professional and seamless experience, and we'll be sure to pass along your kind words! We truly appreciate you choosing Fundbox, and look forward to continuing to help you meet your small business goals!
The hospitality given today was absolutely amazing; From Isiah helping bring the account current, to TK being sooooooo patient to go through intricate details of my account. I'm grateful to this Fundbox team and looking forward to continuing business with them!
Hi Monique, thank you for this wonderful shoutout — we love hearing when our team works together to deliver an exceptional experience! Isiah and TK will both be so thrilled to hear this, and we look forward to continuing to support your business for a long time to come!
My experience with Fundbox was outstanding, and a huge part of that is because of Isiah. From the moment we spoke, he treated me with genuine kindness, patience, and respect. He took the time to answer every question thoroughly, explained everything with complete transparency, and never made me feel rushed or pressured. In a world where great customer service is becoming rare, Isiah reminded me what true professionalism looks like. What impressed me most was the grace he extended throughout the entire process. He was understanding, compassionate, and willing to work with me every step of the way. That level of empathy made all the difference. It's one thing to know your job—it's another to genuinely care about the people you're helping. Isiah does both exceptionally well. His knowledge of Fundbox's products and processes was impressive, and he communicated everything clearly, making what could have been a stressful experience feel simple and straightforward. Fundbox is fortunate to have someone like Isiah representing the company. He is a tremendous asset, and because of the way he treated me, I will gladly continue doing business with Fundbox and confidently recommend them to other business owners. Thank you, Isiah, for your integrity, professionalism, transparency, and outstanding customer service. You set the gold standard for what every customer hopes to experience.
Hi Ricky, thank you so much for this incredibly thoughtful review! We truly appreciate your kind words, and we will make sure Isiah knows just how much of an impact he made! We are so grateful for your continued trust in Fundbox!
Easy repayment terms and withdrawal is easy!
Hi SDA and Associates LLC, thank you for the great feedback — we're glad the repayment and withdrawal process has been working so smoothly for you! We look forward to continuing to help you meet your small business goals!
Jerrod, was extremely kind and helpful. Our business is going through a tough season and his kindness helped make a painful situation much easier. I am so thankful.
Hi Casey, Thank you for sharing such a kind review — we're wishing you and your business all the best through this challenging time. We're so proud of Jerrod for leading with kindness and compassion, and we'll make sure he knows what a difference he made! We truly appreciate you choosing Fundbox to help grow your small business!
Hi Linda, thank you for your kind review! We're happy to hear you're having a great experience! We truly appreciate you choosing Fundbox to help grow your small business!
Hi there, thank you for your kind review! Keeping our customers informed every step of the way is something we truly care about! We truly appreciate you choosing Fundbox to help grow your small business!
TK was very good at explaining the fees related to my quesiton.
Hi Felix, thank you for the kind words — we're glad TK was able to provide clear and helpful explanations, and we'll be sure to pass along your feedback! We look forward to continuing to help you grow your small business!
Got into some problems with payments and the Fundbox team was able to restructure our account and get us back on track. TY
Hi AL, thank you for sharing your experience — we're so glad our team was able to work with you to find a solution and get things back on track. That's what we're here for! We truly appreciate you choosing Fundbox, and look forward to continued success!
Hi Shane, thank you for the lovely feedback — we're thrilled TK made such a great impression, and we'll be sure to pass along your kind words! Thank you again for choosing Fundbox!
Hi Dan, thank you for the feedback — we're glad Fundbox was there when you needed it most! We look forward to continuing to help your small business thrive!
Hi CB, thank you — we truly appreciate the kind words and look forward to continuing to serve you! Thank you again for choosing Fundbox!
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