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Money & Insurance

Fundbox

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201 reviews

4.6201 reviews
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About Fundbox

Data updated
Website
fundbox.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
88% (14/16)
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About this business

Fundbox is a financial services platform powering the small business economy with innovative credit and payment solutions. We offer fast and intuitive access to business credit. Our goal is to unlock the potential of small businesses by giving them financial agility and peace of mind.

Written by the business, not verified by us.

Is Fundbox legit?

Fundbox (fundbox.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers praise the fast funding and flexible repayment options that help small businesses manage their daily cash flow smoothly. Reviewers frequently mention that the staff and customer service representatives are incredibly helpful, kind, and quick to resolve account issues. People love how easy the application process is and appreciate receiving detailed breakdowns of their payment plans. However, some people mentioned experiencing frustrating glitches with the automated payment systems and unexpected software errors. Others noted that their available credit lines were unexpectedly lowered or restricted right after paying off their balances completely.

Auto-generated from all reviews of this business. For reference only.

What people say

DK was very helpful to resolve an issue

Reply from Fundbox2026-06-29

Hi Peter, thank you for sharing your experience! We're so glad TK was able to help resolve your issue — we'll be sure to pass along the kind words! We truly appreciate you choosing Fundbox, and look forward to continuing to help you meet your small business goals!

Fundbox has taken the stress of helping…

Fundbox has taken the stress of helping to support my business! Easy to work with and the terms are reasonable.

Reply from Fundbox2026-06-29

Hi Superior Quality Group, thank you so much for your kind words! We're thrilled to be a trusted partner in your business journey and look forward to continuing to support your success. We truly appreciate you choosing Fundbox!

I’m usually skeptical of non-banking solutions

I’m usually skeptical of instant-funding and revolving credit-line companies, especially the broker-heavy ones that seem to operate out of New York. But Fundbox feels different. They have figured out how to scale a revolving line of credit in a way that actually works for small businesses. You can get a funding request approved in less time than it takes to kick the newspaper out of your doorway on the way to the bank. Meanwhile, the neighborhood bank has only become slower, more complicated, and less useful. I do not casually allow anyone to connect to my bank account, but I allowed Fundbox to do it. Within two minutes, I had an approval and a credit line. The process was surprisingly easy, and it made sense: they are looking at how you actually manage your account. The only issue came from my side. I accidentally entered my wire routing number instead of the ACH routing number Fundbox needed. That delayed funding for a few days while we figured out the cause. During that time, the email support team was present, but slower than I would have liked. It took a couple of days to get fairly simple answers, and I ended up doing the research myself. Ideally, support would have identified the issue earlier and communicated it more directly. That said, my confidence in their support rose dramatically when I spoke with TK. He was completely on top of it. He identified the issue, helped fix it, had me log back in, and I was good to go. I would have loved that five-minute cycle a few days earlier, but hats off to TK. Overall, Fundbox is an excellent financial technology product whose time has come. It will help a lot of small businesses that need fast, practical working capital without the painful friction of traditional banking. Whoever founded this company should be proud of what they have built.

Reply from Fundbox2026-06-25

Hi Greg, thank you for such a detailed and generous review — we truly appreciate your trust, and we're glad the approval process exceeded your expectations! We've noted your feedback about email support response times and will work to ensure faster, more proactive communication so every interaction feels as smooth as your experience with TK. We truly appreciate you choosing Fundbox, and look forward to continued success!

Fundbox is a flexible LOC that allows…

Fundbox is a flexible LOC that allows me to very quickly access funds from small amounts to larger short term capital. I can borrow as little as I need with weekly payback that can be scheduled for 12 or 24 weeks. Loans can be paid back sooner than the scheduled pay schedule saving fees.

Reply from Fundbox2026-06-25

Hi Paul, thank you so much for this thoughtful review! We're thrilled that Fundbox's flexibility, quick access to funds, and early repayment options are making a real difference for your business. We look forward to continuing to help you meet your small business goals!

Under no circumstance should you borrow with Fundbox or Stripe Capital.

Based on our commercial lending experience with Fundbox, we strongly recommend that you do not enter a finance agreement with them. Currently in dispute for 3 weeks with no resolution - despite all fault residing with Stripe Capital and Fundbox. Fundbox has engaged in unconscionable lending practices, has still not presented a loan agreement for execution despite releasing funds and then deducting up to 50% deduction basis which is an unfounded penalty.

I was able to resolve an important task…

I was able to resolve an important task and the representative TK was very effective in resolving the issue . He was patient and very efficient with the requirements for updating my account. Thank you so much TK for making the process easy

Reply from Fundbox2026-06-24

Hi Tracey, thank you so much for sharing this wonderful feedback! We're thrilled to hear that TK provided such patient and efficient service — we'll be sure to pass along your kind words to him! We truly appreciate you choosing Fundbox!

They make the process transparent and…

They make the process transparent and easy.

Reply from Fundbox2026-06-24

Hi Jennifer Baldauf & Associates, thank you for your kind words! We're so glad to hear that you found the process transparent and easy — that's exactly the experience we strive to provide for every customer! We look forward to continuing to help you meet your small business goals!

TK was very helpful and was able to…

TK was very helpful and was able to help with my problems.

Reply from Fundbox2026-06-24

Hi Ryan, thank you for the wonderful feedback! We're delighted to hear that TK was able to help resolve your concerns, and we'll make sure to share your kind words with him! Thank you again for choosing Fundbox!

The associate dived into the issue and…

The associate dived into the issue and gave me the best option that fits my financial situation.

Reply from Fundbox2026-06-24

Hi Musa, thank you for sharing your experience! We're so pleased to hear that our team took the time to understand your needs and provide the best solution for your financial situation — that's exactly the level of care we aim to deliver! We look forward to continuing to help your small business grow!

fund box has ben there for me while…

Fundbox has been there for me while growing a new business. Makes the pressures of cash flow management easier.

Reply from Fundbox2026-06-23

Hi Paw and Palace LLC, thank you so much for sharing this! We're happy to hear we've been a helpful asset to your small business, and have helped take some of the stress out of cash flow management! We're rooting for your continued success every step of the way.

TK have very good customer service

TK have very good customer service, very helpful

Reply from Fundbox2026-06-23

Hi there, thank you so much for the kind words! We're thrilled to hear you had a great experience with our team, and we'll be sure this feedback is passed along to TK! Thank you again for choosing Fundbox, we truly appreciate it!

Fundbox helped my business…

Fundbox helped my business tremendously! They were fast with funding and it was a smooth process.

Reply from Fundbox2026-06-17

Hi Diamond Chanel LLC, thank you so much for sharing this — we love hearing stories like yours! We're thrilled we could support your business with fast, seamless funding, and we look forward to being there for you whenever you need us!

TK was able to help me with all my…

TK was able to help me with all my Questions! I highly recommend this company they have help us several times with my business and cash need!!

Reply from Fundbox2026-06-17

Hi Arborscape Tree Preservation LLC, thank you for the wonderful recommendation and your continued trust in us — it means a lot! We're so glad TK could assist you, and we're always here to support you and your business whenever you need us!

Made getting a line of credit/funding…

Made getting a line of credit/funding for our business a breeze and very accessible. Would definitely recommend

Reply from Fundbox2026-06-17

Hi Heather, thank you so much for the kind words, and recommendation! We're thrilled we could make the funding process smooth and accessible for your business! We truly appreciate you choosing Fundbox, and look forward to continued success!

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