Fundbox is a financial services platform powering the small business economy with innovative credit and payment solutions. We offer fast and intuitive access to business credit. Our goal is to unlock the potential of small businesses by giving them financial agility and peace of mind.
Written by the business, not verified by us.Fundbox (fundbox.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers praise the fast funding and flexible repayment options that help small businesses manage their daily cash flow smoothly. Reviewers frequently mention that the staff and customer service representatives are incredibly helpful, kind, and quick to resolve account issues. People love how easy the application process is and appreciate receiving detailed breakdowns of their payment plans. However, some people mentioned experiencing frustrating glitches with the automated payment systems and unexpected software errors. Others noted that their available credit lines were unexpectedly lowered or restricted right after paying off their balances completely.
Auto-generated from all reviews of this business. For reference only.TK was extreemly helpful working with me through the process.
Hi Harry, thank you so much for the kind words! We're thrilled to hear TK made the process smooth and enjoyable for you, and we'll be sure to pass along your praise. We truly appreciate you choosing Fundbox!
Hi Ronald, we appreciate you sharing your experience! It's great to hear TK provided professional and patient service; we'll be sure this feedback is passed along! We look forward to continuing to help you grow your small business!
Hi Ken, thank you for the kind words! We're so glad TK was able to help and will be sure to pass along your feedback. Thank you again for choosing Fundbox, we truly appreciate it!
It has been the easiest way to draw money when needed. Simple on line access and great customer service. Called in just recently for assistance and received excellent service. Highly recommend Fundbox.
Hi Cesar, thank you so much for the glowing recommendation! We're thrilled to hear our online access and customer service have made managing your funds easy and stress-free. We look forward to continuing to help you meet your small business goals!
Fast deposits.
Hi Morpheus Logistics LLC, thank you for the kind words! We're glad our fast deposit experience is making a difference for you. We truly appreciate you choosing Fundbox!
Number one recommended for new business owners not many people will give you a chance, but they gave me one
Hi Sputnik Transportation LLC, thank you for your 5-star review, and recommendation! We're happy to hear that Fundbox has been a helpful asset to your small business! We look forward to continuing to help you grow your small business!
Stay away. Far far away. I was provided a business LOC in April, and by May i was not able to access it. Going on 3 weeks of vague email replies from customer support that they’re working on it with no resolution in sight.
Hi Joe, thank you for sharing this feedback. Please email [email protected] with the email address associated with your account, as well as any details you'd like to provide regarding your experience, and we'd be happy to look into this.
Hi Ira, thank you for your kind review! We're happy to hear you're finding everything quick and easy to use! We truly appreciate you choosing Fundbox, and look forward to continued success!
Very good they always help me when I needed it. I appreciate you guys. I recommended to everybody
Hi Oro Desert Spartan Tree and Landscaping Services, thank you for your kind review and recommending Fundbox! We're so happy to hear that Fundbox has been a helpful asset to your small business, and there when you need us! We truly appreciate you choosing Fundbox, and look forward to continued success!
I got quick responses when I had questions about my account, and I requested a phone call via email, and I got a quick phone call. Representative was informative and helpful to answer my questions.
Hi Mike, thank you so much for sharing your experience! We're thrilled our team was able to respond quickly and provide helpful, informative support — we'll be sure to pass along your kind words!
Great customer service and solved my connectivity issue fast!
Hi Keith, thank you for your 5-star review! We're happy to hear our Support Team was able to quickly help you with the troubles you were experiencing! We truly appreciate you choosing Fundbox, and look forward to continued success!
Hi Drew's Construction Services, thank you for your 5-star review! We're happy to hear that Fundbox has been a helpful asset to your small business! We truly appreciate you choosing Fundbox, and look forward to continued growth!
Easy to use platform. Great customer service.
Hi The Re-Store Resllers, thank you for your kind review! We're happy to hear that you're finding everything easy to use, and that our Customer Service Team has been helpful when needed! We look forward to continuing to help you grow your small business!
Hi CR Credit Recovery LLC, thank you for your review. We noticed you mentioned that you enjoy using Fundbox, however, we also noticed the review was submitted with a 1-star rating, and we wanted to reach out in case that may have been a mistake. If there's anything we could be doing better or any concern we haven't addressed, please don't hesitate to reach out to [email protected]. We're always here to help and want to make sure your experience with Fundbox is nothing short of excellent.
Great customer service by TK. He was really helpful. They have helped my business grow. Very thankful for this company.
Hi Luis, thank you for your kind review, and positive words for TK; we'll be sure this feedback is passed along! We're happy to hear TK provided such exceptional support, and that Fundbox has been a helpful asset to your small business. We look forward to continuing to help your small business grow!
I’m new to the platform but so far I’m impressed 👌🏾
Hi Vanessa, thank you for your positive review; we're happy to have you! We appreciate you choosing Fundbox, and look forward to helping you meet your small business goals!
Hi Carida, thank you for your 5-star review, and kind words for TK; we'll be sure this feedback is passed along! We're happy to hear you're having a great experience, and TK was a pleasure to work with! Thank you again for choosing Fundbox, we truly appreciate it!
Tk was instrumental in helping this old guy recover his credentials. He was professional and courteous. I couldn't have done this without him
Hi Jason, thank you for your kind review, and feedback for TK; we'll be sure this feedback is passed along! We're happy to hear TK was able to help you recover your credentials in such a professional manner! We appreciate you choosing Fundbox to help grow your small business!
TK was amazing he helped me with my login issues in a matter of mins !
Hi Hector, thank you for your positive review, and kind words for TK; we'll be sure this feedback is passed along! We're happy to hear TK was able to quickly resolve the troubles you were experiencing! We look forward to continuing to help you meet your small business goals!
There should be an option to give negative stars. I was promised "no fees, 3.7% interest" That was an out-right lie. My initial draw was for $10,700 (their minimum draw amount). The repayment plan was 12 months and the FEES are $5,147.95. That is 48.11% DO NOT do business with FUNDBOX.
Hi Carol, we're sorry to hear about this experience, but appreciate you sharing this feedback. Please email [email protected] with the email address associated with your Fundbox account, and we'd be happy to look into this.
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