Very easy to apply for loans!
Reply from Fundbox2026-06-15
Hi there, thank you so much for the kind words! We're thrilled to hear that your loan application experience was smooth and hassle-free — that's exactly what we strive for!
About Fundbox
Data updated- Website
- fundbox.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 88% (14/16)
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About this business
Fundbox is a financial services platform powering the small business economy with innovative credit and payment solutions. We offer fast and intuitive access to business credit. Our goal is to unlock the potential of small businesses by giving them financial agility and peace of mind.
Written by the business, not verified by us.Is Fundbox legit?
Fundbox (fundbox.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers praise the fast funding and flexible repayment options that help small businesses manage their daily cash flow smoothly. Reviewers frequently mention that the staff and customer service representatives are incredibly helpful, kind, and quick to resolve account issues. People love how easy the application process is and appreciate receiving detailed breakdowns of their payment plans. However, some people mentioned experiencing frustrating glitches with the automated payment systems and unexpected software errors. Others noted that their available credit lines were unexpectedly lowered or restricted right after paying off their balances completely.
Auto-generated from all reviews of this business. For reference only.What people say
Great service with growth supportive…
Great service with growth supportive features, timely credit analysis and increasing access to credit.
Reply from Fundbox2026-06-12
Hi Ruben, thank you for the fantastic feedback — we're thrilled our credit analysis and growth-focused features are making a real difference for your small business! We look forward to continuing to help you meet your small business goals!
Fundbox is awesome for cash flow
Fundbox is awesome for cash flow. Fast deposits and low interest on short-term credit lines.
Reply from Fundbox2026-06-12
Hi Trahern, thank you for your positive feedback! Keeping your cash flow healthy with fast deposits and affordable credit is exactly what we're here for! We're so glad Fundbox is working well for you and look forward to continuing to support your business.
great service low interest rate i…
great service low interest rate i totally recommend this company
Reply from Fundbox2026-06-12
Hi Javier, Thank you so much for the glowing review and recommendation — we're delighted you're enjoying our service! We truly appreciate your support and look forward to continuing to be a resource for your business.
customer service is great
customer service is great. TK was a great help.
Reply from Fundbox2026-06-12
Hi Liberty, Thank you for the kind words — we're so happy to hear TK was able to help! We'll make sure to pass along your appreciation to them. Thank you again for choosing Fundbox, we truly appreciate it!
Rakesh helped me solve a problem that…
Rakesh helped me solve a problem that no one else had been able to solve in weeks of phone calls.
Reply from Fundbox2026-06-11
Hi Angela, thank you for sharing this — we're so glad Rakesh was able to finally get this resolved for you! We'll make sure to pass this feedback along! Thank you again for choosing Fundbox, we truly appreciate it!
Support was professional and efficient
Support was professional and efficient, and they solved my problem quickly!
Reply from Fundbox2026-06-12
Hi Rose, Thank you so much for your kind words — we're thrilled to hear our support team could resolve your issue quickly! We'll be sure to pass along your feedback to the team. We appreciate you choosing Fundbox, and look forward to continued growth!
Great customer service with TK.
Great customer service with TK. Thank you!
Reply from Fundbox2026-06-12
Hi Lacinder, Thank you for the wonderful feedback — we'll make sure TK knows you appreciated their help! We look forward to serving you again.
I call it “the saver”
I call it , the saver . the best ive ever used
Reply from Fundbox2026-06-12
Hi i-Flow, we love that nickname! Thank you so much for the incredible feedback; it means a lot to us! We look forward to continuing to help grow your small business!
Ana handled my concerns quickly and…
Ana handled my concerns quickly and accurately.
Reply from Fundbox2026-06-12
Hi Thaddeus, we're so glad Ana could address your concerns quickly and accurately — we'll be sure to share your kind words with her! Thank you for taking the time to leave such a great review, and for choosing Fundbox!
Fundbox is helpful and easy to use
Fundbox is helpful and easy to use. TK was most supportive in resolving my issue and providing me with the info I needed.
Reply from Fundbox2026-06-11
Hi Christy, thank you so much for the kind words! We're thrilled to hear that TK was able to support you and get you the information you needed — we'll be sure to pass along your appreciation to them. We truly appreciate you choosing Fundbox!
they constantly drop credit lines
they constantly drop credit lines, they claim to not be an mca but thats exactly what they are, do not take credit line with them
Reply from Fundbox2026-06-11
Hi Ryan, We're sorry to hear about your experience and appreciate you sharing your feedback. Please reach out to us at [email protected] with the email address associated with your account so we can look into your concerns directly.
Easy access to funds
Reply from Fundbox2026-06-09
Hi Tracy, thank you for your kind review! We're thrilled to hear that you enjoy the easy access to funds — that's exactly the experience we strive to provide! We appreciate your trust in us, and look forward to continuing to help you grow your small business!
Quick and easy
Quick and easy Thank You TK
Reply from Fundbox2026-06-10
Hi Fresh Clean, thank you for your positive review, and kind words for TK — we're thrilled it was a quick and easy experience for you! We look forward to continuing to help grow your small business!
quick and easy process
Reply from Fundbox2026-06-08
Hi Sara Dominicus LCSW PLLC, thank you for your kind review! We're so glad the process felt quick and easy for you! We look forward to continuing to help you grow your small business!
Easy to use
Easy to use, easy payments.
Reply from Fundbox2026-06-08
Hi Elite Termite and Pest Control, thank you for your kind review! We're so glad to hear that our platform has made things simple and seamless for you! Thank you for choosing Fundbox — we look forward to supporting your continued success.
Fundbox is high rates (48% interest…
Fundbox is high rates (48% interest rate equivalent) but with what they just did to me, I closed my account and will never work with them again. 7 years of working with them and have a $73K limit. I have the same credit rating now I had when i started with them 7 years ago. I have never missed a payment, every draw has been paid back 100% in full, and no issues until recently. Draws were in my account next day and had no issues. I had used $17K of $73K and went to draw additional $15K to cover late paying client invoices to cover payroll needs. Upon logging in, get strange wording of changes that have zero specifics to what actually changed other than now every draw is up for review regardless of approved line of credit. Then they denied the draw and cited a credit report where my credit rating is above their minimum and said to follow up with Experian for the info they gave Fundbox. However there was nothing from Fundbox on why THEY disapproved a draw when my credit rating is well above their minimum and not reflecting 7 years of 100% payback. Customer service girl was Fundbox broke the trust between a business owner and a financing partner and I will never trust them again with any of my business. Heed the warnings in the 1 star reviews.
Reply from Fundbox2026-06-05
Hi Josh, thank you for providing this feedback. We're truly sorry to hear about your experience and understand how frustrating this must be, especially after being a customer for a long period of time. Please email [email protected] with the email address associated with your account so our team can review. We sincerely appreciate your years of loyalty to Fundbox and hope to have the chance to make this right.
I am submitting this complaint…
I am submitting this complaint regarding Fundbox's handling of my account and the explanation provided for the denial of a recent funding request. I was a Fundbox customer for approximately two years and maintained my account in good standing throughout that time. During my relationship with the company, I did not experience any significant issues and relied on their services as needed. Recently, I submitted a funding request but chose to cancel the request before any funds were disbursed or withdrawn. Shortly thereafter, my account was unexpectedly placed on hold. When I later attempted to submit a new funding request, I was informed that the request was denied due to my credit score. I find this explanation difficult to reconcile with my circumstances. My credit score is currently 796, which is generally considered excellent, and there have been no material negative changes to my credit profile or financial condition that would reasonably explain such a decision. Additionally, Fundbox had previously extended financing to me for approximately two years without raising concerns regarding my creditworthiness. The timing of the account hold and subsequent denial raises concerns about whether the cancellation of my prior funding request played a role in the decision. While I understand that Fundbox has the right to make lending decisions based on its own underwriting criteria, I believe customers deserve accurate, transparent, and consistent explanations regarding adverse actions affecting their accounts. I am requesting that Fundbox provide a clear and detailed explanation of the factors that led to the hold on my account and the denial of my funding request. If the decision was based on information other than my credit score, I would appreciate an accurate disclosure of those reasons. I am also requesting a review of my account to determine whether the actions taken were consistent with Fundbox's stated policies and practices. My goal is not only to obtain clarification regarding my specific situation but also to ensure that customers receive transparent and fair treatment when account restrictions or funding denials occur.
Reply from Fundbox2026-06-05
Hi BE, thank you for this feedback. We apologize for any frustration this has caused, and we'd be happy to look into this further. Please email [email protected] with the email address associated with your Fundbox account so we can investigate further. Thank you for choosing Fundbox, and we hope to have the opportunity to make this right.
TK was extrememly helpful and got me…
TK was extrememly helpful and got me where i needed to be quickly
Reply from Fundbox2026-06-04
Hi JRX, thank you so much for the kind words! We're thrilled TK made your experience smooth and efficient — we'll be sure to pass along your praise!
Helped when I needed
Helped when I needed. First, line of credit for my small business!
Reply from Fundbox2026-06-04
Hi Zach, thank you for trusting us with such an important milestone for your business! We're proud to have been there to support you when you needed it most.
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