Fundbox is a financial services platform powering the small business economy with innovative credit and payment solutions. We offer fast and intuitive access to business credit. Our goal is to unlock the potential of small businesses by giving them financial agility and peace of mind.
Written by the business, not verified by us.Fundbox (fundbox.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers praise the fast funding and flexible repayment options that help small businesses manage their daily cash flow smoothly. Reviewers frequently mention that the staff and customer service representatives are incredibly helpful, kind, and quick to resolve account issues. People love how easy the application process is and appreciate receiving detailed breakdowns of their payment plans. However, some people mentioned experiencing frustrating glitches with the automated payment systems and unexpected software errors. Others noted that their available credit lines were unexpectedly lowered or restricted right after paying off their balances completely.
Auto-generated from all reviews of this business. For reference only.TK was wonderful. Reconnected my bank account successfully which I was not able to do alone on the platform itself. Very quick and efficient.
Hi Krisin, thank you for sharing your experience! We're so glad TK was able to step in and get everything sorted quickly and efficiently! We look forward to continuing to help you meet your small business goals!
I had a great experience working with Fundbox. I needed assistance with my account, and TK was incredibly helpful throughout the process. They took the time to answer my questions, explain everything clearly, and made the experience smooth from start to finish. Excellent customer service can make all the difference, and TK went above and beyond to make sure my needs were taken care of. I really appreciate the support and would definitely recommend Fundbox based on my experience.
Hi Eric, thank you for the wonderful review and recommendation! We're so glad TK was able to provide the clarity and support you needed, and we'll make sure to pass along your kind words — we'll definitely share them with the team! We truly appreciate you choosing Fundbox!
Arms wide open ministries international love new experiences and this is one.
Hi Etheleen, thank you so much for the warm words — we're honored to be part of Arms Wide Open Ministries International's journey and look forward to supporting your small business!
Transparent, effective, quick, well-structured. Highly recommend.
Hi Francesco, thank you for the glowing recommendation! We're proud to deliver a transparent and efficient experience, and we look forward to being a long-term partner in your success! Thank you again for choosing Fundbox!
Hi Dragon Flame Hibachi LLC, thank you for the feedback — we're glad the process was smooth and straightforward for you, and we look forward to continuing to support your business!
This was one of the weirdest things to happen to me in business in a long, long time. QuickBooks recommended them to me, and I wasn't even looking for money, but I thought, OK, I'll take some to blow up my marketing. Why not? And boy was it easy. I think it took just a few days, and the money was in my account. But then after just a month or two, they dropped my revolving line to a fraction of what they gave me. And when I asked why, they simply didn't respond. I have sent multiple emails asking questions, and they just don't respond. But it gets worse. I actually completely forgot about it, until just now, when I paid off the loan completely and got another email stating they dropped my credit down to next to nothing. Completely random. We don't even need any money, but now that I paid off the loan, they want to make sure they don't give it to me. LOL. However, without me asking they sent me the reasons for it being lowered. I'll copy and paste them here because they are hilarious (one quick note--I have almost zero debt, and no late payments on anything in I don't know how many years. Anyway, check out this hilariousness: 68 - Lack of real estate secured loan information. ??? I've never had real estate. What are you talking about??? 29 - Balances on bankcards are too high compared with credit limits. Too high??? I have only one single unpaid "bank card"/ credit card. ONE 43 - Too many revolving accounts with high balance compared to credit limit. Too many revolving accounts??? I have ZERO, besides yours. Not one other account. 87 - Unpaid collections. ??? I have had the exact same amount of collections that I had when you gave me the loan. I'm fighting them with an attorney, so no, I'm never paying them. 84 - Number of inquiries was a factor in determining the score. ??? I have applied for maybe one thing in 6 months. I promise you don't see a "number of inquiries" on my account. And as a refresher, the most important thing here is, they gave me a loan, and I paid it completely off without a single late payment. And how they repay that is by lowering it to next to nothing. What does $2,500 do to a business that's doing $50k a month? 😂
Hi Josh, thank you for sharing this feedback. Please email [email protected] with the email address associated with your Fundbox account, and we'd be happy to look into this.
Easy finance application, easy payment options, easy to track payments and make extra payments. Highly recommend stripe capital.
Hi Support Solutions, Thank you for the wonderful feedback and recommendation! We're glad you're enjoying the seamless experience from application to payments, and we look forward to continuing to support your business!
Amazing service for start ups. Small injections of capital to fund growth. Right when we need it. Paid back through percentage of rev, rather than fixed repayments. Couldn’t ask for more.
Hi Will, thank you for the fantastic review! We love supporting startups on their growth journey, and we're thrilled our flexible repayment structure is making a real difference for your business!
Easy application no response yet but it is a holiday week
Hi there, thank you for your feedback! If you still haven't received a decision on your application, please reach out to our Support team at [email protected] and our team would be happy to help!
Hi Jodi's Italian Ice Factory Inc, thank you for the kind words — making the process as smooth as possible for our customers is always our goal, and we're happy to hear it shows! We look forward to continuing to help you grow your small business!
My experience with Fundbox was excellent, and I especially want to recognize Derice for the exceptional customer service he provided. While our business is currently working through the challenges of recovering from a recent fire loss, Derice was incredibly knowledgeable, understanding, and kind throughout the process. He took the time to understand our situation and worked quickly to find a solution that provided much-needed relief on an existing loan. Once a solution was identified, he acted promptly to get everything processed. His professionalism, compassion, and responsiveness made a stressful situation much easier to navigate. It's rare to receive this level of customer service, and I truly appreciate his willingness to help. Thank you, Derice, for going above and beyond.
Hi Jennifer, Thank you so much for sharing this feedback — we're wishing you and your business a smooth and speedy recovery! We're incredibly proud of Derice for going above and beyond, and we'll make sure he knows what a difference he made during such a difficult time.
I strongly advise you to stay away from them. They are dishonest, their third party lenders and facilitators are dishonest and prey on small businesses but offering loans without transparency. I’m currently undergoing seeking resolution through a complaint and have had to report them and their facilitator to the credit investigator here in Australia. Stay away if you can!
Great customer service, clear communication, and a smooth finance process. Capital is very professional, responsive and transparent, Fast response time and receiving funds into my account. Josh is also excellent to deal with.
Hi Dean, thank you for the glowing review! We're thrilled that Josh has delivered such a professional and transparent experience, and we'll be sure to pass along your kind words! We truly appreciate your feedback, and look forward to continuing to help you meet your small business goals!
Hi Lydia, thank you for the kind words! We're happy to hear you're having a great experience! We truly appreciate you choosing Fundbox, and look forward to continuing to help you meet your small business goals!
Great for business cash flow. when waiting for draws
Hi Ryan, thank you for the feedback! We're glad Fundbox can help keep your cash flow steady while you wait on payments — that's exactly what we're here for! We truly appreciate you choosing Fundbox to help your meet your small business goals!
I run a small trucking company and at times we have financial challenges that need to be meet in order to keep operating. Fundbox, by far, has terms and condition that are conducive in helping my company meet and rise to any occassion that may come our way.
Hi Jahmal, thank you for your 5-star review and sharing your story! Keeping small businesses like yours on the road is exactly what we're here for! We're proud to be a reliable financial partner and look forward to supporting your continued success.
Hi Anissa, Thank you for the wonderful feedback! We're thrilled to hear TK made such a positive impression, and we'll make sure to pass along your kind words! We truly appreciate you choosing Fundbox to help grow your small business!
As a very busy small business owner, I have limited time to do this work and Tangela and Fundbox made it quick and easy.
Hi Forrest, thank you for your kind review! We're thrilled Tangela and the Fundbox team could make the process quick and seamless for you! We look forward to continuing to help you meet your small business goals!
quick and easy. even improved the terms and increased the LOC without being asked!
Hi KT, thank you for your kind review; that's what we love to hear! Thank you for trusting Fundbox, and we're glad we could make the experience even better for you!
Hi Ginger, thank you for your kind review! We appreciate the great feedback! We're glad you're finding Fundbox user-friendly and efficient, and we look forward to continuing to support your business.
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