Gancube

Very nice cubes

Very nice cubes. They were a birthday gift. The birthday boy was thrilled. He is a huge fan of your brand. Thank you

Roman Hernandez MarrufoUnited States · 1 review · Experienced 2026-05-27 · Posted 2026-06-06

Finally ordered my 3rd cube

Finally ordered my 3rd cube, first the 16 maglev, then the 11, and then the i4, best shop and i like how you can pay for it to be lubed and protected

Everything

The best cubes ever

The best cubes ever. Just a little bit expensive but the quality is here

hnc cifciUnited States · 2 reviews · Experienced 2026-05-14 · Posted 2026-05-29

Expensive Cube, Poor Quality and Disappointing Support

I purchased this cube as a 10th birthday gift for my son and paid close to $100 for it. Unfortunately, within the first hour of use, the cube broke apart after a very minor drop. My son is an experienced cuber who uses speed cubes regularly and has owned many different cubes over the years. We have never encountered a cube that failed so easily. When I contacted customer service, I did so less than two hours after the package had been delivered. Instead of replacing the cube, they only agreed to send replacement parts for the pieces that appeared to be defective. The replacement parts eventually arrived, but they were also damaged and had come apart inside the package during shipping. We managed to reassemble everything ourselves, but the cube now feels noticeably loose and unstable. It works, but it does not feel solid or premium in any way. For a product costing nearly $100, I expected much better quality control, durability, and customer support. Between the original damage, the cube falling apart from a simple drop, and the replacement parts arriving broken as well, this was a very disappointing experience. I cannot say this product was worth the money.

Chris khouryLebanon · 1 review · Experienced 2026-05-24 · Posted 2026-05-24

Best cubing brand!

Gancube is the best cubing brand ever! Gancube is honest with their marketing, they never lied to me. Their cubes are totaly whorth their price. They offer cubers cubes from 2x2x2 to 5x5x5 and others like mirror cubes. All of their cubes are super fast , ajustable , and they feel so smooth. They give clear e-mails about ther new products and insane sales like the haloween sale of 2025 where they gave me a 20% off copon! You can also earn points on every purchase and trade those points for even more copons making it feel like their cubes were allmost free! But i personally just collect these points and use the code "welcome5" that gives me 5% off and works every time! If you are looking for the best speedcubes in case of a competition , gancube is perfect! They also givefast , international , secure shipping and most of the time , they give me free shipping! And if you have any questions , they are here 24/7 to answer your e-mails. (I am not paid for this revieuw)

Very long delivery.

Extremely fast international shipping…

Extremely fast international shipping and exceptional products. Very happy, thank you.

The Rolls Royce of Rubik’s cubes.

The Rolls Royce of Rubik’s cubes.. Extremely pleased with my cube, has renewed my obsession. Delivery was prompt for an international company… tracking was updated constantly. A very pleased customer. Thank you Gancube 🔥

Never received my Cube

Never received my Cube. Customer Service Center Said they are so sorry and sent mir gern der Tracking number. That doesn‘t help me. I‘m waiting for a proper answer! Have placed a compainment with request for delivery or redund at Paypal. Should have been an easter present… ordered 24.3.26 still not here. Only one additional comment: I was invited by GANcube to give feedback via Trustpilot already 7.4.26… I would really like to get either my money back or the cube!!!!

I've made several purchases from GANCUBE

I've made several purchases from Gancube, All Being very happy with what I recieve. I own probably 10 or more Gancube 3x3s some purchased from GAN,Amazon, Their Tiktokshop or speedcubeshop. Gancube makes the best cubes in the world in my opinion and I dont think anyone can really argue against that. Thanks GAN <3 Deathsong

Big deterioration of client support

2 stars because products are generally good and a proper rate. In the past I had to deal with client support which was super efficient. However in the last months, I had to order a replacement core, which was delivered broken. since then, I've been contacting client support over and over again, and NO answer. I wanted to order a new cube and was asking for a core to be placed in my order, on which I wanted to use a coupon which was about to expire, and never got a response. Even the bot won't reply to me anymore !Guess I was blacklisted which is a shame as wasn't asking for much. Anyhow, placed a recent order for a new cube (with no discount) and was received properly.

I love Gancube

I love Gancube I really liked that they were able to find me the exact cube I wanted within 5 minutes. And I love their rewards points system

CicadaGeorgia · 1 review · Experienced 2026-03-31 · Posted 2026-03-31

Gan 12 ui maglev comes with stronger rod's pre installed. The trasparent ones are the weak ones.

Really took time to respond to my question and answer the question I had about magnets strength in detail.

A LGreece · 1 review · Experienced 2026-02-12 · Posted 2026-03-26

Best cube shop

You have great customer service, 12 February I ordered a 2 x 2 Gan 351 M Pro and it is fantastic, I also I baught the Gan hallo timer and it's very good. Lastly I bought the lube set and I put a little in the cube to slow it down.

Great customer service experience

Customer service had very quick response time to my inquiry. Needed to order replacement parts for my son's cube, and the parts came a lot faster than I expected. I have to say that this is very welcoming especially with how far customer service has fallen. Felt like I was dealing with an actual person, but I can't say for sure, either way it was a great experience.

Bita StevensUnited Kingdom · 1 review · Experienced 2026-03-12 · Posted 2026-03-23

We received a broken £42 cube

We received a broken £42 cube. My son bought it with his birthday money and the mechanism inside was broken, so that when he turned it, the whole thing just crumbled into pieces. We put it back together numerous times but it would just break again straight away. To be honest, I know faults happen so that’s not why I’m disappointed. When we contacted the company to ask for a refund (we sent them a video showing the problem), they suggested we just followed a video with instructions on how to out it back together, even though we explained that was not the problem. The customer service was non-existent. That’s why we won’t be using Gancube again and will be telling friends to avoid.

I will always be ordering direct from Gan now.

I have found ordering direct from Gan has been much better. I've received my cubes quicker (compared to Aliexpress) as well as them being cheaper. Yes, it takes a while compared to Amazon (with their inflated prices) but delivery times are very reasonable.

Ceremy PascalGermany · 1 review · Experienced 2026-03-04 · Posted 2026-03-04

My order Gan 66129

My order Gan 66129, I placed my order on February 2, 2026, and the package still hasn’t arrived. There has been no reliable update on the delivery status, and my inquiry was not handled in a helpful manner. Very disappointing – this is definitely not the level of customer service and shipping I expected.

Robert BootierUnited States · 1 review · Experienced 2026-02-28 · Posted 2026-03-01

Still waiting for the shipment to get…

Still waiting for the shipment to get here. Looking forward to it. I started solving around 81-82. Looking to get back into it.