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Money & Insurance

Gateway Mortgage

Claimed

200 reviews

4.4200 reviews
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About Gateway Mortgage

Data updated
Website
gatewayfirst.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Replies to negative
0% (0/20)
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About this business

Gateway Mortgage, a division of Gateway First Bank. Equal Housing Lender.

Is Gateway Mortgage legit?

Gateway Mortgage (gatewayfirst.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-09-01.

What people say

S
Shilpashree S · 11 reviews ·

Good solution for it

L
Lekara Promise · 2 reviews ·

Wow.i love it

Wow.. good to bank with you guys..I love it

Z
ZAENAL ARIFIN · 2 reviews ·

What iam read this is correct

A
Angela · 3 reviews ·

Perfect from start to closing

Kerri Abshire here in Texas was professional and caring. She was with us from start to finish. She bent backwards for us answering all our questions. She was also available by cell phone day or night. She made the entire process go very smoothly unlike our last experience with a different company. Ms Abshire was very genuine.

V
V Manikandan Padmanabhan · 4 reviews ·

Great service and best technical…

Great service and best technical support, love it

L
Lucas · 1 review ·

Was Worked with them

Was Worked with them, They provide really great employer benefits. Thanks Gateway

A
Alex Johnson · 18 reviews ·

Working with Gateway Mortgage was a…

Working with Gateway Mortgage was a wonderful experience. I would highly recommend Kathy Rice. I cannot thank her enough for her diligent work.

T
Tim Belding · 1 review ·

It was a pleasure working with Melony…

It was a pleasure working with Melony Hernandez and team. Thank you for all of your help. It was a very smooth process made even better with how easy it was to contact you. Thank you again.

G
Gencay · 2 reviews ·

It was a pleasure working with Melony…

It was a pleasure working with Melony Hernandez. She was very professional and kept us up to date every step of the way. I highly recommend.

J
Jeremy · 3 reviews ·

Can't really complain

Can't really complain. They have good customer service teams that really help you out. Better than the other mortgage brokers, let me tell you.

C
Cynthia Smith Senior · 1 review ·

Very pleased

It was a pleasure working with Melony Hernandez. She was very professional and kept us up to date every step of the way. I highly recommend.

l
luke deinro · 1 review ·

Good customer service

I
Imme · 1 review ·

Former Gateway Mortgage customer

Former Gateway Mortgage customer. Told they NEVER sell their mortgages to other companies. Sold my mortgage in less than 6-months to a BBB -B mortgage company. -B rating is for poor customer service. Should have gone with Rocket Mortgage - better flexibility and they don't sell their loans.

C
Carol Roudabush · 1 review ·

Great Experience!

Great Experience! We had refinanced before with another company and it was stressful and they never seemed to have all of the information they needed even after saying they did numerous times, so we were hesitant to try again even with money and year savings on the loan. My husband filled out a survey just to see what was out there and we got numerous calls from lenders who would not quit. Finally he spoke with Melonie at Gateway and we thought we'd give them a try. So glad we did!! Our experience was wonderful! We were even on vacation with not a lot of connectivity towards the end of the process and while we did have some forms to sign off on Melonie helped us do it the easiest way possible to get back to our vacation. In the end we got a great rate and were able to take 10 years off of our loan. Very happy we went with Gateway!

J
Jacqueline Pennington · 1 review ·

Nice peoples and good service

Nice peoples and good service. highly recommend.

j
jaws faleel · 4 reviews ·

gateway mortgage is good service is has gone well among the people

gateway mortgage is good service

M
Maxwell Schultz · 2 reviews ·

I was spared from a huge rush by one of…

I was spared from a huge rush by one of the country's largest banks.Thanks!

V
VG MOTO VLOGES · 1 review ·

Great customer service and good server

a
antoinette virgin · 4 reviews ·

I've heard Gateway mortgage

I've heard Gateway mortgage. Its very trustful Company.

N
Nick · 1 review ·

Good

Good. Services over all

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