About Gateway Mortgage
Data updated- Website
- gatewayfirst.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 0% (0/20)
About this business
Gateway Mortgage, a division of Gateway First Bank. Equal Housing Lender.
Is Gateway Mortgage legit?
Gateway Mortgage (gatewayfirst.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-09-01.
What people say
Wow.i love it
Wow.. good to bank with you guys..I love it
What iam read this is correct
Perfect from start to closing
Kerri Abshire here in Texas was professional and caring. She was with us from start to finish. She bent backwards for us answering all our questions. She was also available by cell phone day or night. She made the entire process go very smoothly unlike our last experience with a different company. Ms Abshire was very genuine.
Great service and best technical…
Great service and best technical support, love it
Was Worked with them
Was Worked with them, They provide really great employer benefits. Thanks Gateway
Working with Gateway Mortgage was a…
Working with Gateway Mortgage was a wonderful experience. I would highly recommend Kathy Rice. I cannot thank her enough for her diligent work.
It was a pleasure working with Melony…
It was a pleasure working with Melony Hernandez and team. Thank you for all of your help. It was a very smooth process made even better with how easy it was to contact you. Thank you again.
It was a pleasure working with Melony…
It was a pleasure working with Melony Hernandez. She was very professional and kept us up to date every step of the way. I highly recommend.
Can't really complain
Can't really complain. They have good customer service teams that really help you out. Better than the other mortgage brokers, let me tell you.
Very pleased
It was a pleasure working with Melony Hernandez. She was very professional and kept us up to date every step of the way. I highly recommend.
Good customer service
Former Gateway Mortgage customer
Former Gateway Mortgage customer. Told they NEVER sell their mortgages to other companies. Sold my mortgage in less than 6-months to a BBB -B mortgage company. -B rating is for poor customer service. Should have gone with Rocket Mortgage - better flexibility and they don't sell their loans.
Great Experience!
Great Experience! We had refinanced before with another company and it was stressful and they never seemed to have all of the information they needed even after saying they did numerous times, so we were hesitant to try again even with money and year savings on the loan. My husband filled out a survey just to see what was out there and we got numerous calls from lenders who would not quit. Finally he spoke with Melonie at Gateway and we thought we'd give them a try. So glad we did!! Our experience was wonderful! We were even on vacation with not a lot of connectivity towards the end of the process and while we did have some forms to sign off on Melonie helped us do it the easiest way possible to get back to our vacation. In the end we got a great rate and were able to take 10 years off of our loan. Very happy we went with Gateway!
Nice peoples and good service
Nice peoples and good service. highly recommend.
gateway mortgage is good service is has gone well among the people
gateway mortgage is good service
I was spared from a huge rush by one of…
I was spared from a huge rush by one of the country's largest banks.Thanks!
Great customer service and good server
I've heard Gateway mortgage
I've heard Gateway mortgage. Its very trustful Company.
Good
Good. Services over all

