Elisha was super helpful
Elisha was super helpful. Can’t wait for our Tokyo low to arrive!
Hello Candy, Thank you for this feedback Elisha is a star! Chris
We are known for our high quality craftsmanship of 100% solid wood bed frames. Offering a leading 11 year guarantee alongside the widest range of customisable bed options in the world. As an advocate of sustainability, we are also helping re-forest the lower Lower Imenti Forest in Kenya.
Written by the business, not verified by us.Get Laid Beds (getlaidbeds.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 33% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff who provide prompt responses and clear communication throughout the entire ordering journey. People are also very satisfied with the sturdy and beautiful solid wood bed frames, noting that they match their exact customization requirements perfectly. Some reviewers were not happy with occasional product defects, mentioning specific issues like damaged parts, misaligned screw holes, or incorrect sizing. Consumers additionally noted receiving items with unusually short slats or broken components upon delivery, though the support agents usually helped quickly resolve these problems.
Auto-generated from all reviews of this business. For reference only.Elisha was super helpful. Can’t wait for our Tokyo low to arrive!
Hello Candy, Thank you for this feedback Elisha is a star! Chris
Customer service was great! They were able to rush my delivery for me when I requested as I was in a hurry. Really grateful!
Hello Rhea, It was my pleasure to help you get your bed! Chris
Fast responding and very helpful Thank you Grace !
Hello Sofia, Thank you for leaving such a kind review! Chris
Chris Brown? TOP-NOTCH customer service he is! Get-Laid Beds is the best bang for the buck around IMO. Quick delivery too. This is my second bed with them and the first went together like a sherman tank.
Hello David, It was my pleasure to assist! I also now know what a Sherman tank is! Chris
Very good customer support (i was handled by Lewis). Thanks! ;)
Hello Yann, We appreciate you taking the time to leave this feedback! A big thank you from me and Lewis Chris
Very helpful customer service provided by Nicola...thank you
Hello, Nicola does such a great job so thank you for this feedback! Chris
Lewis and Amy helped me so much!! Being able to set the delivery date, the frequent updates, and the clear communication and prompt responses from customer service all contributed to my amazing experience
Hello, Thank you for the kind words I am glad your experience was so amazing!!!! Chris
Lewis was an amazing asset in the process of buying a new bed! Kind, patient, and helpful. He made a huge difference in this purchase! Looking forward to the final product.
Hello, Lewis is an asset I agree! Thank you for the review we really appreciate it! Chris
Amy was really helpful. She was responsive and took our call to clear up our confusion. 5 star customer service
Hello Ellen, Thank you for such a lovely review! I am glad Amy could assist! Chris
I spoke to a nice Lady named Elisha Shelley, she was very friendly and helpful. All my queries were dealt with swiftly and promptly. She also guided me online while I was making my purchase to make sure I didn’t make a mistake, I asked her to support me because It was the first time ever tailored a bed to my specs. I truly grateful for her care and attention.
Hello Steven, Thank you for your great feedback! Elisha is a star so it means a lot! Chris
I bought the oxford bed with under bed drawers for my daughter in 2022. We have never had any issues with it and have enjoyed using it for over 3 years. Recently my daughters were jumping on the bed and one of the side panels broke in half, right in the middle at its weakest point. I reached out to the company about buying a replacement. Chris responded back to me within a few hours and asked for pictures which I sent. Then Steven reached out to me that they are going to replace both side panels for me free of charge. I am so grateful and feel blessed to have bought this bed from this company. I plan to get another one shortly for my other child. Thank you!!!
Hello Lola, After seeing the pictures this issue came from a joint issue so we were more than happy to send you this free of charge on this occasion! We look forward to seeing your next order and thank you for your continued support! Chris
About 6 months after we got our bed frame, we were having some back issues. We emailed the customer support team and George responded within a day. He was professional and kind, responding with empathy and without blame. Turns out that we installed our bed frame incorrectly. They issued some new boards and supplied direct instruction so we didn't make the same mistake again. It was incredibly refreshing to have someone care and help us fix our bed frame. Since getting the new boards (and installing them correctly this time), we're back to having well rested nights.
Hello Nicole, Thank you for taking the time to share this. We are really pleased you love your bed. Chris
We bought the Low Oriental Bed. The bed is very well made, solid wood, and no toxic finishes. The customer service is also excellent. We had a small issue with one piece that arrived damaged, but Nicola responded quickly and was very helpful.
Hello Tania, We really appreciate this review. We are glad you are happy with your bed. Chris
Nicola from Get Laid Beds did an excellent job answering all my questions before I made the online purchase from US. Great customer service on the phone as well as online.
Hello Mrinal, Thank you for your positive feedback our customer service team is always happy to help! Chris
Lewis did a lot of converting dimensions for me . Then It was customized and he wasn’t bothered at all with the additional answers he had to provide.
Hello Dave, It is great to see that you were provided with such fantastic support from Lewis. Chris
Customer Service was very quick to respond and was very helpful.
Hello James, Thank you for the positive feedback regarding the service you experienced! Chris
I was thinking of changing my order and called the company and dealt with Grace, who was most helpful with my change of order, nothing was any trouble. Refreshing to get true Customer Service and talk to a helpful human being. This is quite a rare experience unfortunately these days, when we are left hanging on the phone for hours as company's tell us they are too busy to answer our call! A delightful customer experience with Get Laid Beds.
Hello Anne, Thank you for your kind words regarding Grace! Chris
⭐⭐⭐⭐⭐ A Truly International Sleep Experience! I couldn’t be happier with my new setup from Get Laid Beds. The quality of the craftsmanship is immediately evident the moment you start putting it together. What makes this specific bed special is its truly global story: • The Frame: Expertly crafted in the UK by Get Laid Beds. The solid wood is sturdy, beautiful, and was a breeze to assemble. • The Mattress: A high-tech "SmartGrid" mattress sourced all the way from India (The Sleep Company), which fits the frame perfectly. • The Destination: Everything came together seamlessly here in the Netherlands. The delivery was smooth despite the international logistics, and the final result is a minimalist, sturdy, and incredibly comfortable bed that looks stunning on my wooden floors. If you are looking for a bed frame that combines timeless British woodworking with a modern aesthetic, I cannot recommend Get Laid Beds enough
Hello Nikhil, Thank you for such an in depth review! It means so much to us all here at Get Laid Beds. Chris
Talking to a real person instead of wasting time with an AI assistant. Nice to ask questions and have someone knowledgeable answer the question. Very helpful regarding the product.
Hello, I am glad to see our customer service was so helpful with your query! Chris
We needed to modify and update our order because we changed our minds about the type of wood for the bed we ordered. Lewis helped me process the modifications and updated order while kindly and patiently answering my additional questions along the process. His customer service and communications are top notch. He was repeatedly able to quickly and simply continue the process with the updated order while simultaneously answering my side questions about other details.
Hello Amber, Thank you for your kind words regarding Lewis he is a real asset to us here! Chris
100 reviews matching